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“you feel at home...” 5 of 5 stars
Review of Ashreen Guest House

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Ashreen Guest House
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No. 2 Cowie Lane, Kolkata (Calcutta) 700016, India   |  
Hotel amenities
lebanon
1 review
1 helpful vote 1 helpful vote
“you feel at home...”
5 of 5 stars Reviewed October 17, 2013

I went to Kolkata on a mission with a group of friends, I reserved rooms in the hotel from my country and I also reserved a pick up taxi from the airport, when I arrived there everything was so organized the taxi was waiting in the airport at 4:30 am, even when we arrived to the hotel at 5:15 all the staff was ready as well to receive us, I said to myself:" I think I made the right choice". we were greeted and looked after by the helpful staff of the hotel who were ready one time to fix our air-conditioning at 10:30 pm. our room was remarkably clean and problem free with a nice fridge and a t.v, everything was helpful in order to have a good night rest after a long day of walk and work, can't forget the bathroom that was always cleaned and sometimes several times a day if we ask.
thank you for the remarkable hospitality; where the value of your costumers' money is highly considered through the friendly approach of staff members. going next time to Kolkata I surely won't try to look up for another hotel, because I know that ashreen is a very good and warm place to stay in.

Abda Sfeir

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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52 reviews from our community

Traveler rating
    6
    17
    13
    5
    11
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2
17
16
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Biel
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 20, 2013

Far too expensive for the room you get in this hotel. Even if the floor is clean, the bedsheets are dirty, the bathroom was not very clean as well. There is neither wifi nor a computer available, which I think for this price is unacceptable. I had the AC above the bed and it was leaking, so the bed wa half wet also. The staff is not very nice, they'll always try to cheat you. We asked for the laundry and we were told the next when we were leaving that the laundry machine was broken so they couldn't wash our clothes. They didn't even apologize or say anything. The hot water in the bathroom was not working either so we asked for a discount they said no, of course, and said we could have asked for hot water buckets. Great! They were doing some restorations in the rooms so they started working around 9 in the morning until late in the evenings which was not very nice. They were very loud!
The only postivie point is that the location is quiet for being in the middle of the city.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kolkata (Calcutta) hotels

1 review
1 of 5 stars Reviewed April 26, 2013 via mobile

i been here for one month.
hotel is not so nice.
but swepper keeps washroom clean floor clean..
bt bed sheet was very dirty plus der are many khatmal it cant gave us sleep well.
many guest complained on that thing... even thou maintaines is not good.

and there is no lift in this hotel.

between i loved room service boys they all were nepali boys... they take good care of us but manager is not good at all he don't knows how to talk with guest...
no respect for customer.
bad dicipline manager.

even i gotta know that they get all service from out & after that they gotta say all service is available only in this hotel.
they even cheats on food. they get 5 rupees tea and says its 15 rupees.
they take 100% extra...

there are many thing i have to complain about this hotel bt i cant write out here its not enough....

but near by there is very good hotel ( Hotel Galaxy )

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valencia, Spain
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed April 24, 2013

The staff are constantly trying to deceive you, claiming more than what you agreed, returning evil the money when you pay them for the room, not cleaning the room, etc. and you'll sleep near mosque at 4:00 am you'll wake up for muslim prayer.

Site to avoid.

  • Stayed June 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 12, 2013 via mobile

We just checked in here in the early morning without checking Tripadvisor. We will never do this again. Lonely Planets recommendations are not reliable anymore. Just in the middle of our fiesta at 3 o'clock a little bed bug tried to crawl on my leg. I thought, 'Mmhhh...nice...NOT!'. After this encounter with this amazing animals we tried to check out and get our money back. At first the manager told us it's not possible, but after I mentioned to write a review, we got our 995 Rupees for this AC Bed Bug Contaminated Room 306 back. :)

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed March 16, 2013

The area in which this hotel is located is good as its easily accessible to many places. The rooms and bathroom are pretty average however the food ordered from room service was quite good. What I really liked about this place was the service and hospitality provided by the staff here - they were so helpful in many ways from negotiating taxis to showing where to go,etc.
This made all the difference as its rare to find such genuine gestures - thanks again for all the help !
Definitely recommend this place

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2013

I was in Ashreen Guesthouse in november 2012.
Exept of the bedbugs it´s a very good guesthouse.

They use chemical means, but it didn´t work.
The bugs are still alive. You can see them,
if you are awake in the morning before sunrise.

They bite in lines or clusters.

The are at least two rooms in the first floor with this
problem.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ashreen Guest House

Address: No. 2 Cowie Lane, Kolkata (Calcutta) 700016, India
Location: India > West Bengal > Kolkata (Calcutta)
Hotel Style:
Ranked #53 of 226 B&Bs / Inns in Kolkata (Calcutta)
Number of rooms: 20
Also Known As:
Ashreen Guest House Hotel Kolkata (Calcutta)
Ashreen Guest House India/Kolkata (Calcutta), Asia

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