Rooms were really small.....Very poor customer service......housekeeping doesnt pick up the phone at night.....they dont know how to handle customer......ver very bad service....i was late by 5 mins for the breakfast ,,they rudely said no.....while others were still enjoying the buffet....i ordered in room breakfast but thy didnt send half of the items.....disgusting.......very very poor service.......
- Official Description (provided by the hotel):
- The Kenilworth Kolkata is a 4-star luxury hotel located in the heart of the city. This family managed hotel goes back to the grand days of British Raj and, to this day, has an unmistakable colonial look and feel to it. The hotel comprises of exclusively decorated rooms and suites fully equipped with modern amenities. The in-house restaurants and banquet services cater to all tastes with their delectable range of local and international cuisines. The Big Ben relives the colonial days of Kolkata and is the city's only authentic British bar. Enjoy princely ambiance at the Marble Room serving traditional Indian fare. While Aromas is the hotel's 24-hour indoor & outdoor multi-cuisine coffee shop. The hotel also has a host of energizing spa and salon facilities. ... more less
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- Also Known As:
- Kenilworth Hotel, Kolkata Hotel Kolkata (Calcutta)
- Kenilworth Hotel, Kolkata India/Kolkata (Calcutta), Asia