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“Excellent hotel in Darjeeling” 5 of 5 stars
Review of Viceroy Hotel

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Viceroy Hotel
17, Gandhi Road, Darjeeling 734101, India   |  
Hotel amenities
Ranked #31 of 80 Hotels in Darjeeling
Gurgaon, India
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Excellent hotel in Darjeeling”
5 of 5 stars Reviewed August 31, 2009

Best hotel in Darjeeling. Very nice room service and ambience. Food quality is very good.
Hotel restaurant is very good. Overall hospitality was excellent.

  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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128 reviews from our community

Traveler rating
    29
    47
    27
    10
    15
See reviews for
57
38
3
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Gurgaon NCR
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 27, 2009

I had stayed here for 4 nights during my vacations. Its a very nice property with the staff extending there best of hospitality. The front office executives are real supporting. When you reach the hotel after almost 4 hours drive from BagDogra they extend there warm welcome. The room I stayed in was pretty congested but then I had to go as per my budget. The food is very delicious and the staff at Restaurant were happy to support us specially when we were traveling with 2 year old kid who makes to tizzy while having food.

A real great experience and the people all over Darjeeling is very tourist friendly.

  • Liked — The front desk
  • Disliked — nothing as such
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kolkata
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2009

It is great property with a view of kanchanjungha from the room, is it also very close from the mall. The rooms are good but the food is ok not that great. We enjoyed our stay here as the staff are very quick in responce.

  • Liked — The view of kanchanjungha from the room
  • Disliked — The food was not that great
  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Top Contributor
70 reviews 70 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 12, 2009

Viceroy is in the so called heart of Darjeeling, next to the mall street. You will step into the market place once you come out of the hotel. This is a very posh hotel and well maintained. We had booked a suite room on the top floor (I think 5th floor) from where (it has a nice balcony) a view of Darjeeling town with a backdrop of Kanchenjunga mountains are visible on a clear day. The suite room given to us had a nice fireplace too. It had wooden flooring and warm. The restaurant was very nice. Only drawback is the space available for car / vehicle parking. Overall, it is a very nice hotel.

Stayed April 2007
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hyd
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 10, 2009

The hotel has terrible management. The Manager Mr. Umesh Thami gave us wrong rates of the hotel and charged us dubiously. He gave us a full package tour of Darjeeling and Gangtok including transportation in the name of Hotel Viceroy but it sees he is doing a side business. He charged us double for almost everything. We continously had a feeling of being duped. He even charged us of Engine ride which never happened and visit to Chongo lake which also never happened. He forced us to pay up the money and as we had to rush to NJP to catch a train we had not choice but to pay up. The hotel itself has decent amenities but the management is somehting one should be cautious off.

  • Disliked — Management, Hotl manager Mr. Umesh thami
  • Stayed May 2009, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangkok
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2009

I stay there around 3 times but i never want to use other hotel because it easy to walk to Chawrasta street and also the room quite clean ,the problem that only the very small toilet and breakfast good only for Indian but not good for Thai people or American ,Europian.

  • Stayed April 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2009

Hotel has good Location within reach of central area.
However, the view is not open and one should select the front facing rooms on higher floor.
Rooms are small and congested but good decor.
Has a good restaurant too.

Stayed May 2009
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viceroy Hotel

Address: 17, Gandhi Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #31 of 80 Hotels in Darjeeling
Price Range (Based on Average Rates): $$
Number of rooms: 40
Official Description (provided by the hotel):
Viceroy Hotel is situated in the heart of the town, just next to the clock tower & all the rooms give a clear view of the mighty kanchanjunja's. ... more   less 
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Also Known As:
Viceroy Hotel Darjeeling

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