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“Above normal” 4 of 5 stars
Review of Shangrila Regency

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Shangrila Regency
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21, Gandhi Road | Opp:Bethany School, Darjeeling 734101, India   |  
Hotel amenities
Ranked #6 of 80 Hotels in Darjeeling
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Above normal”
4 of 5 stars Reviewed June 12, 2014

It is located at a nice place. Rooms could have been more spacious but they are neat and clean. Hotel Staff is good. The main markets like mall road , rink mall were situated nearby which made it easy at walking distance.Breakfast was served in a nice manner.it was nice staying at shangrila

Stayed June 2014, traveled with family
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236 reviews from our community

Traveler rating
    97
    101
    23
    8
    7
See reviews for
83
101
9
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Hello,
First of all a big thank you to the staff of this hotel and the owner as well. I had checked in this hotel during the honeymoon trip and wasn't let down at all. I had stayed in the period of 17-07-13 to 20-07-13.

My wife (would be at that point of time) had selected this hotel after reading the reviews on tripadvisor. We had directly transferred 50% of the total money into the account of the owner, though I thought of it as a risk, but it paid off well. We didnt had to go through any hassle at all.

We had booked a package in which our transportation (from Bagdogra Airport to and fro), stay at the hotel for 3 night 4 days, 3 point sight seeing and food for two times a day, was included in the total cost for the itinerary. And let me tell you, the quality of the service was too high in comparison to the charges we had to pay.

I had a stay in some of the good hotels in the country as my job requires me to travel but the services of this hotel puts it at par with some of the good hotels.

Planning a second trip to Darjeeling and to this hotel shortly.

Regards,
Hrishav

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 27, 2014

Shangrila Regency 's location is fantastic. Keventers' is just a stone throw distance away. Though the road is a bit steep, but that's expected in a hill station like Darjeeling. The rooms are good and staffs are attentive. They are just a phone call away and will cater to your needs as and when required. The hotel has 24 hours hot/cold water supply and the bathrooms are pretty clean. We stayed on 3rd floor and enjoyed a superior view of mountains. The small balcony was a relief!

Though the hotel does not have a restaurant, but you can order food which will come within an hour from their restaurant which is a bit far away from the hotel. The foods was okay, better than some other places in Darjeeling!

The breakfast should have been better, and the service must be faster. You place your order and wait for 15 mints for the breakfast to arrive. I would have expected to see a breakfast buffet with a spread.

The reception staffs are pretty warm and helpful. They arranged a car drop for us on our way back to NJP station. The car and driver both were good.

The hotel is nice, but not for those who visits the hill station to see the scenic beauty and just not interested in having pork chops and momos and so on.

Room Tip: Higher floors mountain view rooms are nice.
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kampala
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 16, 2014

Very nice Hotel, a very central location, it had a feeling of being brand new although it was a couple of years old. Excellent bedroom and shower. A full English breakfast included! My only suggestion to the Hotel would be to have a hairdryer either in the rooms or at reception.

Room Tip: Our room was on the 3rd floor, it was quiet, spacious and clean.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gangtok, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014

A compact and very efficiently managed hotel
Located close to all happening places
Excellent interiors, great test of Owners for details
Great food and rooftop restaurant-bar attached
Attentive staff, no language issue, quick services
Excellent tour arrangements-both vehicles and drivers are good

Room Tip: choose rooms facing the mighty Kanchenjunga
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 11, 2014

I have shortlisted this hotel based on the reviews- but it was a disappointment. Nothing to call it a boutique hotel - it is just an average budget hotel, not even an upmarket one.Room was quite cramped, the so called "balcony" was too small for one person to even stand-no use. Overall I would place this in a budget hotel category,guess one can get better options.

No lift if you/your group has older people. Breakfast was ok-but same menu everyday. Food served from their down town restaurant was good.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jakarta
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2014

The hotel is strategically located at the heart of Darjeeling, which makes it easy to walk to the centre of the town. I was having trouble with my transport from Kolkata to Darjeeling, and the hotel's staff was able to assist me, and be patient enough to accommodate my needs. The room was clean, the amenities was simple but sufficient for my short stay. Breakfast came in generous portion, and the staff all around provided great service.
A little tricky with the heater during winter or cold season, but during my stay in spring (April), I did not find the need to use one, so that was okay.

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangrila Regency

Address: 21, Gandhi Road | Opp:Bethany School, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#5 Romantic Hotel in Darjeeling
#8 Family Hotel in Darjeeling
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
With the views of the Kanchenjunga from the rooftop lounge, reputation for friendly staff and quality accommodation Shangrila Regency represents good value for money. All the rooms have en-suite bathrooms. Rates are for two people sharing and include breakfast. We have our own high quality cars that can be booked in advance to pick you up from the airport/station as well as for tours and onward travel. ... more   less 
Also Known As:
Shangrila Regency Hotel Darjeeling
Regency Hotel Darjeeling
Regency Hotel Shangrila

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