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“bad food but great views” 3 of 5 stars
Review of Sinclairs Darjeeling

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Sinclairs Darjeeling
3.0 of 5 Hotel   |   18 / 1, Gandhi Road,, Darjeeling 734101, India   |  
Hotel amenities
Ranked #27 of 79 Hotels in Darjeeling
india
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“bad food but great views”
3 of 5 stars Reviewed May 31, 2010

We were inb Sinclairs Darjeeling for two days, Darjeeling was tense during our visit with strikes, we reacehd pretty safely and the views from the rooms took our breath away . We stayed in double delux rooms which have a great view, I think that it is good to see the Kanchenjunga ranges from ure rooms as we could not really glimpse the range from tiger hill due to heavy fog.
On another note, the food was really bad, and due to the unrest, the staff were not able to procure fresh fruits and veggies, adding to our food woes.
Receprion service was excellent but the hotel staff seemed a bit confused.
Overall great for the views, if you can tolerate poor quality of food for two days

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudhakaran, Manager - Sales at Sinclairs Darjeeling, responded to this review, June 24, 2011
Dear Madam,

We acknowledge with thanks your feedback in respect of your stay at Hotel Sinclairs Darjeeling.

We are happy that you found many of our services satisfactory. However, we have noted your dissatisfaction regarding some of our services and appreciate your suggestions. We shall endeavour to improve the same.

While we apologize for the inconvenience caused, we solicit your support and request you to continue to patronize our services in future.

Assuring you of our best attention, always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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See reviews for
63
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2010

Hostility in the place and hostel is worth noticing. The entire experience in the hotel as a customer is wonderful.

  • Stayed January 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2010

its a beautiful hotel in beautiful darjeeling. you get a really nice view all around. the staff is very helpful

  • Stayed February 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kadaresh
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 16, 2010

a nice hotel situated in scenic darjeeling No issues with d hotel whatsoever. will recommend others to stay here

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2010

The hotel room of Sinclairs Darjeeling offers a magnificient view from the windows. Each room was different with subtle tasteful colours to showcase the design elements that surrounded royalty of yore. The room was quiet elegant with an air of serenity in it. The mountain kept us company & play hide & seek with clouds as you seat yourself to have a lavish meal prepared by master chefs at the Kanchenjunga Restaurant. The culinary artistry and attentive service make dining here an unforgettable experience because a way to man’s heart is through his stomach only.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyderabad
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 30, 2010

POSITIVES about Hotel Sinclairs: The Hotel is centrally located being just a 5 - 10 minutes walk to the Mall Road. It has a lot of space with a large reception and lobby and big rooms as well as wide corridors. The hot running shower for bath was great. Being at a height, the location of the hotel provides a good panaromic view of the Kanchenjunga Range. They have built a small outdoor seating area from where you can admire the view. There are also nice small gardens with flowers which some of the rooms have a view of. The food quality was excellent (buffet dinner & breakfast) and the service inside the restaurant was great as well. Bed Tea was served early as per our request and the repeat order was quickly serviced as well. NEGATIVES about Hotel Sinclairs: there was old furniture in the rooms and the bed sheets, quilts and towels seemed really old and looked unwashed. The wooden floor inside the room made noises of all kinds while walking. The Kanchenjunga Range could not be viewed from the room we stayed in.The setting inside the restaurant is old and the atmosphere was dark & dingy. The sofas at the reception were in a bad shape and the waiters were mostly not in uniform and would walk into the room

  • Stayed February 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudhakaran, Manager - Sales at Sinclairs Darjeeling, responded to this review, July 4, 2011
Dear Sir,

Thank you for visiting Hotel Sinclairs Darjeeling and taking the time out to review us on Tripadvisor.

It is indeed our pleasure to know that you appreciated our hotel in many ways. However we would like to sincerely apologise for the inconveniences caused, all of which you have stated in your feedback.

We are taking these comments seriously and are always upgrading/renovating our facilities to keep guests happy and satisfied. Keeping customers happy is one of our primary concerns.

Please give us the chance to serve you again. We look forward to welcoming you with our signature grace, warmth and care.

Warm regards.
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siliguri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed January 22, 2010

nice views of the mountains, food is terrible, service is average

  • Liked — cleaniness
  • Disliked — service
  • Stayed January 2007, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudhakaran, Manager - Sales at Sinclairs Darjeeling, responded to this review, June 24, 2011
Dear Sir,

On behalf of Sinclairs, please accept my apology for your unpleasant stay at the Hotel Sinclairs Darjeeling. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time.

We hope you will see the improvement and enjoy your time with us in your next visit. Please feel free to contact me if you have any further questions or comments concerning your stay.

While we apologize for the inconvenience caused, we solicit your support and request you to continue to patronize our services in future.

Assuring you of our best attention, always.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sinclairs Darjeeling

Address: 18 / 1, Gandhi Road,, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #27 of 79 Hotels in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sinclairs Darjeeling 3*
Number of rooms: 46
Official Description (provided by the hotel):
For a tryst with the Himalayas, the one place of its kind is Hotel Sinclairs Darjeeling. The strategically located Sinclairs offers an inspiring view of Kanchendzonga on a clear day. Memories of that will never leave you. A few minutes pleasant walk from the town square Chowrasta, the hotel invokes the charm of an old country house. If the Himalayas are the piece de resistance of Darjeeling’s legendary charm, the hill station is full of magical beauties. Experience it all by being a guest at Hotel Sinclairs Darjeeling.A throwback to the Raj-era, the hotel exudes Victorian charm. Carved fireplaces, antique furniture, chandeliers and traditional artifacts will transpose you to a time you have always wanted to experience. Cozy atmosphere and warm hospitality will have you relaxed and fulfilled. You will enjoy the pampering by our friendly hosts and the “home away from home” feeling will ensure that you are comfortable throughout your stay at the hotel. ... more   less 
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