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“a pleasant experience” 4 of 5 stars
Review of Central Heritage, Darjeeling

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Central Heritage, Darjeeling
3.0 of 5 Hotel   |   Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)   |  
Hotel amenities
Ranked #22 of 80 Hotels in Darjeeling
Jamshedpur, India
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“a pleasant experience”
4 of 5 stars Reviewed October 24, 2012

a neat hotel with pleasant staff, large cozy rooms, felt safe to even leave my 6 year old son unattended for a brief few hours when we went paragliding.
the old wooden floors in the rooms exuded a warm feel to the room as well.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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141 reviews from our community

Traveler rating
    34
    57
    29
    8
    13
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57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Guwahati, India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 21, 2012

Many people from the pages of history might have visited in this hotel constructed by Madan family fro Parsi community.The last owner was Me.N.B.Madan he sold the property to Mr.M.P.Agarwal.The colonial time hotel charm got lost in the hand of Marwari Business man and the accommodation and facilities & food all lost its pride.Only the ghostly structure is showing the the constructed date 1914 over the main door.

Room Tip: On Robertson Road
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  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 14, 2012

Our first leg of Honeymoon started from this place , we landed at Bagdogara airport and our tour planner took us right to this place which was a 5 hr long journey by santro . The place is good , rooms are clean we got one on 4th floor . The temp for us was very cold so manager provide room heater on complimentary basis . The buffet dinner was although short on menu but was good , even we asked to get some local dishes like MOMOS to be included in same to give local flavour . View from our room was amazing overlooking hills with clouds flowing on the top . Location is very near to a mall .So at evening we even went to see a movie at INOX located in the mall .

Overall good place , nearby to market ..recommended .

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2012 via mobile

My family and I stayed at the ITC Fortune Darjeeling during our visit to Darjeeling and we had a very pleasant and enjoyable experience as opposed to the unpleasant reviews we had encountered while surfing the net. The rooms were very spacious, the bathrooms were clean and hygienic, the food was delightful and the staff were very friendly and sensitive to our needs. They were hospitable and ensured that our stay was pleasant and without any hitch. They provided us with a delightful local insight of the place, the authentic food and sights to be seen.
We had a great time at the ITC Fortune Darjeeling Hotel.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Udaipur, Rajasthan, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2012

I have visited on 21st may to 23 rd may 2012.The hotel was fantastic and upto my expectations.Room was very clean with a welcome cookies.Service are good,people are more friendly their.Staff was very supportive and food was excelllent.when i will go darjeeling next time i wish to stay their.Parking is a little problem their.Because road is quite narrow in front of hotel.this is thing you have to compromise a little bit.but hotel staff will take care of this thing.excellent

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata, India
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed June 7, 2012

Good Points:
1.The Resort is conveniently located.
2. Rooms are spacious
3. Lots of activities available like Library, Bar, Children Play Area
4. Staff very helpful
5. The Rooms we stayed 112 and 111 had great views

Drawback:
1. The planning is clearly lacking few examples:
a. No Minibar or Fridge.
b. No provision of exhaust or air circulation in the room.
c. Illumination in the room was poor and surprising there is no provision of reading light.
d. Very few plug points for such a room.
e. Food prices are high in terms of quality and taste.

Room Tip: Take Suites on the first floor
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 25, 2012

ITC has taken over some old property in Darjeeling. But they are not able to maintain to their own standard. Very poor maintenance. Rooms are in pathetic shape! Especially standard rooms are like lodges!
Bathrooms are also in bad condition! Nothing is working fine!
Hygiene and cleanliness is also missing!
I really don't understand they are charging premium for what??
In the heart of city. No parking space!
I will not recommend to anybody for sure!

  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Central Heritage, Darjeeling

Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Location: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#5 Spa Hotel in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Central Heritage, Darjeeling 3*
Number of rooms: 46
Official Description (provided by the hotel):
Central Heritage (formerly Fortune Resort Central) is a luxury holiday resort in Darjeeling, offering an experience of British heritage which has been a part of Darjeeling for more than a hundred years. The luxurious hotel is located near ‘the Mall’ and ‘Chowrasta’, the most famous spots and centre of all leisure activities of this beautiful hill station. The heritage block of this classic hotel was built in 1905 and offers elegantly appointed rooms with all the modern amenities. Experience the lavish 'British Raj' lifestyle as you take time off to relax and unwind yourself amidst breathtaking views ... more   less 
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling

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