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“Fantastic insight into tea production.” 5 of 5 stars
Review of Happy Valley Tea Estate

Happy Valley Tea Estate
Pamphawati Gurungni Rd, Darjeeling, India
+91 80 17 700700
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Ranked #3 of 11 Activities in Darjeeling
Type: Farms, Ranch & Farm
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Attraction details
Owner description: As the mist fades away, it unfolds a panoramic view of the quaint town of Darjeeling. At 6800 ft, in the Darjeeling West region of the Himalayas, Happy Valley is an exhilarating experience. The only tea garden in Darjeeling town, Happy Valley grows some of the finest quality tea produced in the region. A unique geographical combination of altitude, soil and gradient gives the tea from this estate a distinct bouquet flavour.Happy Valley offers visitors a unique opportunity of experiencing tea manufacturing. The affable and well informed personnel walk the guests through the tea making process. The Finest quality tea, fresh from the garden, is available for purchase at the Happy Valley factory.
Cambridge, United Kingdom
Contributor
13 reviews 13 reviews
4 attraction reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Fantastic insight into tea production.”
5 of 5 stars Reviewed December 26, 2013

The Happy Valley is a beautiful little traditional tea plantation dating back to 1854 but now run to the highest environmental and bio-organic standards. The FREE tour was very professional and informative, answering any questions fired. I was extremely surprised by the complexity of tea production, it is not as simple as pick the leaf, boil the kettle...but I shall let you visit the factory and find out all about it!

I have loved Darjeeling Tea since a child, now having an excellent tour around Happy Valley and purchasing some very good value tea from the factory I shall continue for many year enjoying Darjeeling Tea more so.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

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English first
Melbourne, Australia
Top Contributor
76 reviews 76 reviews
25 attraction reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
“Learn, enjoy, taste free with no pressure to buy”
5 of 5 stars Reviewed December 1, 2013

Excellent and informative tour of factory and explanation of tea growth and manufacture. Guide really knew his topic and responded to all questions. Tea tasting at end. Purchase of samples was offered but not pushed. Tips and donations were refused.
Suggest a taxi down and a relaxing slow walk back up through tea fields after tour.

Visited November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Its wonderful to know why your tea is how it is and more!”
5 of 5 stars Reviewed November 19, 2013

You are received and guided so warmly, through this bio-dynamic tea estate. We got a feel of all variants we could think of as our tour guide Mr. Mukund would explain in details the procedure of tea production and generously gave any information we were curious about. Every tea lover who wishes to know and feel his tea more intimately should head to Happy Valley. I just wish we could taste more variants.

Visited October 2013

Review collected in partnership with this attraction

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Otaki Beach, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
Reviews in 5 cities Reviews in 5 cities
61 helpful votes 61 helpful votes
“Absolutely fantastic. Highly recommend”
5 of 5 stars Reviewed October 24, 2013

We walked to the Estate from our hotel near Observatory Hill. It was a lovely walk through the winding alleys of Darjeeling and down through the tea gardens. When we arrived at the Estate we were stopped just outside the gate by a lady who runs a tea house just outside the main gates. She tried to tell us that the Estate was closed and that there was nothing to see. We were extremely glad that we ignored her advice and went on to the Estate. At the Estate we were invited to take an outstanding tour of the factory and our guide provided a fun and informed overview of the Estate and tea growing and processing. We were not charged for the tour and felt no pressure to buy tea but we, of course, happily made purchases to take back with us to New Zealand.
We would rate the welcome and tour as one of the outstanding activities of Darjeeling. Thanks.

Visited October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
123 reviews 123 reviews
39 attraction reviews
Reviews in 40 cities Reviews in 40 cities
63 helpful votes 63 helpful votes
“Avoid Avoid Avoid”
1 of 5 stars Reviewed October 3, 2013

It's one of the places which is a total waste of time and money. I am extremely disappointed with this place as it has nothing to offer. I reached there after I saw their reviews on TripAdvisor and also my Hotel suggested me to visit with their(happy valley) promotional visiting card. I was with my family and with my 8year old daughter who was extremely curious and excited to visit a tea estate and we returned completely disappointed. Reached the place around 10 am on a weekday and there was no one to guide us or tell us about anything. There were a few employees standing at the entrance gossiping with each other with no courtesy to tell us anything. We tried seeing whatever we could but all we could find are a few arrows which were just too confusing. We even wanted to buy some tea and asked those hopeless employees and we were again not guided towards anything. On the way out there were two ladies again gossiping with each other at the exit who over heard our unsatisfactory remarks and tried to oblige by saying "if you want to know something or buy tea there's a shop above somewhere" by that time we were already pissed off and we left with disappointment.
Darjeeling has the best of tea estates like Makaibari, Namring, Nathmulls etc and everyone is more than happy to take you to a free tour and also offer tea tasting, Happy valley is just preferred because it's close to the city. I would rate it as one of the smallest and wastage of time and money to visit.

Visited September 2013
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ATG_Team, Owner at Happy Valley Tea Estate, responded to this review, October 5, 2013
Dear Sir,

We would also like to apologize for the inconvenience caused to you and your family. We are extremely anguished to hear of your disappointing experience. We assure you that we strive to take utmost care to meet the expectations of our guests but we have clearly fallen short in this instance for which we take full responsibility. We request you to kindly let us know of your date of visit, so that we can investigate the matter more thoroughly.

We thank you very much for your honest feedback, which will be of great assistance to us as we strive to improve the satisfaction and experience of our valued guests.

We would like to inform you that we have deputed two authorized guides specially trained to conduct the Happy Valley Tea Factory tour. Tour are conducted daily between 9:00 a.m. and 4:30 p.m. with a provision for tea tasting sessions for interested visitors. The tour is currently free of charge to provide visitors in Darjeeling a tea estate experience, which is central to the culture of Darjeeling. We produce premium Organic Darjeeling Tea at Happy Valley which our guests may buy from our Factory Boutique.

Please be rest assured that your feedback has been taken very seriously and we will ensure that such instances are never repeated. You may reach us as on +91 8017700700 or email us at vad@ambootia.com.

We hope you would give us another opportunity to welcome you again at Happy Valley during your next visit.

Thanking you,
Sincerely,
Happy Valley Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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