We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“exellent location, huge property but not well maintained” 3 of 5 stars
Review of Sterling Resorts Darjeeling

Save Saved
You added Sterling Resorts Darjeeling to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Sterling Resorts Darjeeling
3.0 of 5 Hotel   |   Ghoom Monastery Road,, Darjeeling 734102, India   |  
Hotel amenities
Ranked #37 of 78 hotels in Darjeeling
Navi Mumbai (New Mumbai), Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“exellent location, huge property but not well maintained”
3 of 5 stars Reviewed December 11, 2013

loacted away from the the city, exactly next to ghoom monastery. amazing views from the suites. But the suites are not well maintained. geyser takes hours for hot water, bedsheets were stained, no jets in the bathroom, etc. Though what's commendable was there prompt housekeeping, all are issues were addressed and resolved to their best capacity.The management should renovate the amazingly located property before it dies down.

Room Tip: corner suites with kanchenzonga view
See more room tips
  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

91 people have reviewed this hotel

Traveler rating
    9
    37
    15
    16
    14
See reviews for
48
28
1
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2013

The resort is located some 8 kms from Darjeeling city and that is the only main downside I would recon. Otherwise it is a very good resort with spacious rooms, good facilities.
We found the food very expensive and not at all upto the mark. The soup we ordered had some foul smell. Personal recommendation - have food in the main Darjeeling city.

Room Tip: You can get a share taxi to and fro for Darjeeling city from outside the resort. One way one person...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 24, 2013

it is in Ghoom which is approx 15-16 km from darjeeling. it is close to tiger hill point .
It is a steep climb up which is very difficult for driving and walking also. one shop is also there in reception area where you can buy local items in good price. hotel is on hill . you have to climb up and down to reach upto rooms. food is good. Hotel has to do renovation work to give good impression to customer .overall it is a good experiance. it is very near to ghoom railway station

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 20, 2013

We had booked (in hindsight a BIG mistake) for a family holiday. First, the location of the resort(?) is 18 kms out of Darjeeling in Ghoom. It is a steep climb up if you decide to walk from the main road to the hotel. The entrance of the hotel is crowded with taxis and drivers.

The reception area was full with guests checking in/out. There was luggage lying all around.
The cottage given to us was an old cottage lacking in modern amenities. It would have been good in olden days, but not now. The TV was old with limited channels (No DTH). There was no running hot water in the bathrooms. We had to ask housekeeping for hot water buckets.

The kitchen was dirty, the main door would not lock properly. The towels were torn and stained(looked like rust/blood marks).

The food was cold, staff inattentive. The lunch spread was unappealing.

We could stay for only 1 night (barely) and then shifted to Mayfair in Darjeeling.
On complaining to the front office about the poor maintenance of the property, they agreed and told us that it was a common feedback and they are trying to get it renovated.\

Wouldn't advise you go there.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 17, 2013

stayed at this place in the first week of june with family.the place was so crowded with some groups and had to wait for half an hour before we could be given a room.the first room given was not cleaned and had torn and stained linen..asked for a room change and there was no hesitation in giving another room but the condition of the room was no better.the buffet breakfast was a farce as most of the food items were over by 9 in the morning and they couldnt provide for the crowd which had gathered to have breakfast!!may be because of the peak season the guys there couldnt manage anything...be it the food,cleanliness or service...the prices are exorbitantly high especially if u ask to be served in the room..

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durgapur, India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 7, 2013

If u r planning a trip to Darjeeling this is the worst property in the grade it claims to be. Rooms are stale and need major renovation. The location is not suitable for tourists. The approach is crowded. The only good point id the dining.

Room Tip: Avoid rooms. Try cottages.
See more room tips
  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 6, 2013

We stayed in this hotel in the last week of May 2013...
Good things about the Hotel -
1. Nice lobby and Restaurant
2. Great complimentary breakfast. It has lots of variety.
3. Good evening entertainment with DJ and tambola.

Bad things about the hotel -
1. Rooms and the towels were dirty. Staff was not ready to even change the hotel room.
2. Most of the staff was unfriendly. Showed rude behavior when asked to change the room as the bed sheets and the pillow was very dirty. It had stains and foot prints all over.
3. Food was very costly. One cup tea costs Rs.85/-
4. Very far from Darjeeling. 9KM which takes 30min by drive to get to mall road.
5. Very over priced hotel. Had to shell out 4.5k per night and get services of not worth 3k.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Sterling Resorts Darjeeling? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sterling Resorts Darjeeling

Address: Ghoom Monastery Road,, Darjeeling 734102, India
Location: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #37 of 78 hotels in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sterling Resorts Darjeeling 3*
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Sterling Resorts Darjeeling reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Resorts Darjeeling Hotel Darjeeling
Sterling Hotel Darjeeling

Owners: What's your side of the story?

If you own or manage Sterling Resorts Darjeeling, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.