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“My 2nd stay in Residency” 4 of 5 stars
Review of The Residency

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The Residency
4.0 of 5 Hotel   |   No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India   |  
Hotel amenities
Ranked #37 of 341 Hotels in Chennai (Madras)
Certificate of Excellence 2014
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“My 2nd stay in Residency”
4 of 5 stars Reviewed May 3, 2014 via mobile

My second stay in this Hotel almost after a year was pleasant one. I reached the Hotel almost by 10 pm but this hotel offers 24 hours check in which also gave me flexibility .This Hotel is centrally located about 45 minutes from the airport. The food including breakfast was good.the market is also nearby .there were variety of people including working women, families and executives. They also seemed satisfied like me.
Given a chance, I would come back here again

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, May 5, 2014
Dear Valued Guest,

Greetings.

Thank you for taking time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that your second visit to The Residency had been a comfortable one . I truly value your positive feedback and sincerely hope you will give us many more opportunities to serve you in the future.

Looking forward to personally welcoming you again to The Residency.

With Best Wishes

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

328 reviews from our community

Traveler rating
    92
    182
    38
    10
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Derbyshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2014

A good hotel for reasonable price. The staffs are very polite and helpful, especially in the restaurant, they are very well trained. Excellent buffet breakfast with lot of options to choose from.
Wi-Fi signal was strong.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, May 2, 2014
Dear Valued Guest,

Greetings.

Thank you very much for taking out some time to post your feedback on the Tripadvisor. Glad to know that your stay at our property was comfortable.

Looking forward to personally welcoming you again to The Residency.

With best wishes

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014

We a group of 5 people stayed from 18-4-14 to 21-4-14.
Well these are the problems we faced in this round of stay in this hotel
• We arrived in the morning at 10.30 hrs but we checked in at about 19.30 hrs. this was due to the 24 hrs check in and check out system, the reason is that our flight back was at 0115 hrs on 22-4-14.
• We told them to give as suite rooms side by side or on the same floor but during the check in time we were give one room on the 2nd floor and the other on the 9th floor. We were promised to be on the same floor on the next day but failed to do so till we have to demand on the same floor.
• There was no top up of coffee, tea and towels since 3 on us in one suite and the other 2 in another suite.
• The floor was dirty, dusty and cow webs all over the area in the rooms.
• Our T shirts, under wears were stolen and we brought to the Manager Prakash but no action taken
• The staff don’t greet you , sully face and unfriendly behaviors were shown during check in time.
• The buffet was the same and not taste moreover the area of the restaurant was dirty. We were not given extra time for check out,
• The massage chair control doesn’t have button all exposed and the table lamps wire are exposed highly dangerous.
I urge my fellow Singaporeans please do not book this hotel inf act my next trip in August with 62 peoples I will book other hotel, Its so disappointment.

Room Tip: dont stay in this hotel
See more room tips
  • Stayed April 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 31, 2014

I stayed in this hotel for 2 days and a night. It has a wonderful welcoming ambience. Rooms are clean and well maintained. Staff are polite and behave professionally. Well suited for business/ executive class... Nevertheless, its a great hotel with family too... Food is comparatively expensive, but was real tasty which is worth. Mini bar in the room turns out to be a surprise, with stuffs kept in it; but well those are charged if used, which is much beyond in price.. Suggestion is that, it could be informed to the customer about mini bar and its charges if used, else one will tend to assume it as compliment. Overall it was a good experience staying in this hotel, considering that its located in T Nagar, which is the most happening place for shopping.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, April 4, 2014
Dear Valued Guest,

Greetings.

Thank you very much for taking time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay in our hotel. Your suggestion with regard to the mini bar has been briefed to our staff.

We sincerely look forward to welcoming you back to The Residency.

With best wishes

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
64 reviews 64 reviews
56 hotel reviews
Reviews in 29 cities Reviews in 29 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 30, 2014

Checked in late at night and had an early morning flight
The manager who checked me in told me that while buffet breakfast would not be available, he would arrange for fresh breakfast for me at 5.30 am - that was a real delight - a fresh dosa with sambhar and yummy chutneys, alongwith freshly brewed coffee
The room was decent and spacious - neat & clean too
Would love to visit again....

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, March 31, 2014
Dear Valued Guest,

Greetings.

I would like to thank you for taking out time to post your feedback on the Tripadvisor. Was delighted to know that you enjoyed our services. A small gesture goes a long way in maintaining a long lasting relationship.

Looking forward to personally welcoming you to The Residency.

With best wishes

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Top Contributor
194 reviews 194 reviews
42 hotel reviews
Reviews in 68 cities Reviews in 68 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed March 30, 2014

The Residency, Chennai is very well located in T Nagar famous for shopping and good restaurants. Next door is Pothys, a 13 floors of shopping extravaganza and about 10 minutes walk is Murugan's Idly shop.

The lobby is nice and rooms are clean. Staff is helpful and the complimentary buffet breakfast is good. A good place to stay whether you are visiting Chennai for work or holiday.

However, I would like the Management to see how they can improve the sound-proofing of rooms as while we were there, some very noisy guests in the corridor of 7th floor made our early night difficult.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, March 31, 2014
Dear Valued Guest,

Greetings.

At the outset we would like to thank you for taking out time to post your feedback on the Tripadvisor. We are happy to note that your stay was comfortable. Encouraging feedback from our guests will motivate us to serve you better.

Looking forward to personally welcoming you again to The Residency.

With best wishes

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2014

The lobby is so beautiful. It has the finest chandelier and lamps. The food is excellent. The food service is excellently served by courteous staff. The interior in the ball room is excellent. They have a great restaurant.

  • Stayed March 2014
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, March 24, 2014
Dear Valued Guest,

Greetings.

We thank you for taking out some time to post your feedback on the Tripadvisor. We truly appreciate your compliments on the ambiance, our food and services . We look forward to personally welcoming you to The Residency.

With best regards

D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residency

Address: No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #37 of 341 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
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