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“Value for money business hotel.” 4 of 5 stars
Review of The Residency

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The Residency
4.0 of 5 Hotel   |   No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India   |  
Hotel amenities
Ranked #36 of 338 Hotels in Chennai (Madras)
Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Value for money business hotel.”
4 of 5 stars Reviewed September 6, 2013

A value for money hotel for business travelers. Clean and well spaced rooms. Great food - The buffet breakfast as well as the buffet dinner is well appointed and prepared. The staff are very friendly. Service is good. I used the cab service for airport transfers, clean cabs, polite drivers. Stayed here for approx 3 nights over two months.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, November 18, 2013
Dear Valued guest,
Greetings!

Thank you very much for posting your feedback on the trip advisor. I am glad to know that you had a comfortable stay at our property and rated our hotel as very good and value for money.
Your feedback makes our services better and motivates all staff.
We look forward to welcoming you back to The Residency Chennai
with best regards
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2013

Location wise one of the best hotels in Chennai. Buffet breakfast is excellent. Staff is very cooperative. Connectivity to airport and railway station is available. You can reach anywhere from here. Service is very good. I found this to be a very good hotel for stay in Chennai.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, September 5, 2013
Dear Valued Guest

Greetings!

I would like to thank you for taking time to post your feedback on the trip advisor.
I am glad to know that you had a comfortable stay at our property and rated it as very good.
I shall most definitely share your feedback with all my staff, that will motivate them to server our guests better.
We look forward to welcoming you back to The Residency Chennai.
with best regards
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

Good and prime location in Chennai. The hotel is very clean & the spread of ABF was good too. Well equipped gym makes it good for fitness enthusiasts. Decent air Conditioning & polite staff. Wanted to extend the stay as work got extended but hotel was full. So shifted to their sister concern Residency Towers which was even better.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, August 31, 2013
Dear Valued Guest

Greetings!

Thank you very much for taking time to post your feedback on the trip advisor and we are glad to know that you had a comfortable stay at our property.
I am sorry that we could not cater to your extension of stay due to some prior commitment.
We do hope you you shall give us an opportunity to look after you on your future visits.
Thanking you
with best regards
D.Charles Fabian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
140 reviews 140 reviews
86 hotel reviews
Reviews in 19 cities Reviews in 19 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed August 23, 2013

It was a pleasant experience to stay at The Residency -Chennai. The Check-in was quick and fast as my details were already ready with the reception. For a hotel which has a 122 rooms the lobby was some what small and hence crowded, though it was nice and clean. The centrally air-conditioned room was of fairly good size with simple but pleasing ambiance and with all the amenities including a safe and a hair dryer. The LCD TV provided was of 20" which I thought, for the size of the room and distance, should have been 32" at least. Th toilet was clean and well done up. Considering the number of room the in room service was fairly good though I felt need for some improvement. In room dining menu needs to have more verity. The food was decent in taste and quality. The breakfast served had very large spread and was high quality and taste. The hotel has a good compact gym as well a business center. Free WI-fi is available. The staff was courteous. Location is very good especially for shopping. Over all very good hotel, worth the stay.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, August 27, 2013
Dear Valued Guest

Thank you very much for taking time to post your feedback on the trip advisor.
We are happy to note that you enjoyed your stay at our Hotel and rated it as very good.
Your feedback makes our services better and also motivates our staff and self.
I have noted your observation on the size of the Television and initiated measures to go for the bigger ones.
Looking forward to welcoming you back to The Residency Chennai

with best regards
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2013

I stayed here with my husband from 13-16 Aug 2013. It was an awesome experience as it was my first time in India. The service was excellent and the food was delicious.
We had made arrangement for a car + driver to pick us up at 6.30am. We were offered tea and coffee on the house when the driver was running late.
Each time we went out, the bell desk was extremely helpful - getting auto or even guiding us to use the Pothy's shuttle van!
Breakfast spread was fabulous. Room service was excellent (loved the screwdriver cocktail and the club sandwich). The restaurant beside the main entrance of hotel serves a range of delicious food. Try their snacks - crispy fried corn and chilli bajji.
There was only one towel and soap on arrival, but upon request, we were provided with the necessities. When we wanted to use the iron and there weren't any iron available at that time, housekeeping offered to iron the clothes for us, but we declined.
The digital weighing scale was really helpful for our baggages - within permitted weight.
The internet service at the business centre was really good... even printed our boarding passes. Wifi - excellent signal strength, in and out of the room!
It was worth the money!
On our next trip to Chennai, the Residency will be our choice of accommodation.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, August 27, 2013
Dear Valued Guest,

At the outset I would like to thank you for choosing The Residency as the venue to stay during your recent visit to Chennai.
I also thank you very much for taking time to post your feedback on the trip advisor .
We are happy to know that you enjoyed your stay at our hotel and rated it as very good.
Looking forward to welcoming you back to The Residency Chennai
with best wishes
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 23, 2013

I took up this place without a prior booking with my family. The staff is very helpful and have parking facility too.
The room is spacious and well laid and bathroom is clean.
This is where I found the perfect complimentary breakfast at its best in India.
The hotel is in a quiet place but within the city. Easy to reach and get around.
The restaurant is good but is seriously slow in room service. If you have children and need food on time, order it a little early.
Overall great stay.

Room Tip: All rooms have enough airspace around, so choose as u prefer.
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, August 27, 2013
Dear Valued Guest

Greetings!

I thank you very much for taking time to post your feedback on the trip advisor.
We are happy to note that you had enjoyed your stay at our hotel and rated it as very good.
I had made note of your comments on our room service and i assure to take remedial measures.
Looking forward to welcoming you back to The Residency Chennai
With best wishes
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed August 20, 2013

The hotel's staff is quite aware of its guests it seems. They gave us a lot of value adds, there was ample fruits coming in, the buffet on the roof was a welcome and its location is bang on. Every thing is only half an hour away. The true delight was the south Indian restaurant. The thali topped my list of enjoying the true taste of south Indian food. It took us an hour to peacefully rummage through the various spices hitting our palette. All in all, it was a trip where food surpassed hotel beauty.

Room Tip: Take the higher floors to avoid traffic noise
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidencyChennai, General Manager at The Residency, responded to this review, August 27, 2013
Dear Valued Guest,

Greetings!

Thank you very much for taking time to post your valuable comments on the trip advisor.
I shall most definitely share your feedback with our chef and his team.
Looking forward to welcoming you back to The Residency Chennai
Thanking you

with best regards
D.Charles Fabian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residency

Address: No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #36 of 338 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
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