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“I will give it a skip” 2 of 5 stars
Review of Hotel Royal Plaza

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Hotel Royal Plaza
3.0 of 5 Hotel   |   Plot No 3 E Road | Koyambedu, Chennai (Madras) 600107, India   |  
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Hotel website
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Hotel amenities
Ranked #69 of 338 Hotels in Chennai (Madras)
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I will give it a skip”
2 of 5 stars Reviewed 2 weeks ago

The cleanliness was not up to the mark. The soap provided was rusty.

I was there for a short layover before my bus to Karaikudi. Wifi signal was weak. I had to use my 3G instead.

I will choose other hotels in future.

  • Stayed November 2014, traveled solo
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    12
    15
    9
    3
    2
See reviews for
7
6
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Thai first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

I stayed in this hotel for the second time (client had a tie up with them and I do not have a choice) . The rooms are very clean but lack any view . This hotel is located in a wrong place though.I am a pure vegetarian and hence cannot comment on non veg food. The food quality is below average and the buffet breakfast spread was very poor ,bland and needless to say very cold.Cable TV was hopeless and very annoying with very less choice of selections.

On the brighter side .

The hotel staff were friendly .Clean lobby .Located very close to the private and government bus stands , walkable distance.

Room Tip: Good if you are single traveler on a business trip. No places of interest nearby .Advantage if you a...
See more room tips
  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, September 2, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Extremely sorry to know about your experience. But thank you very much for your valuable comments which will help us to rectify and give you the best of service always.

Pertaining to your feedback, immediate actions have been taken and we as a team are working towards your suggestions to rectify the same.

We request you to come and stay at our hotel once again to see the difference between your past and future experience. Promising you the best of service always and looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager 9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

It is near Chennai Mofussil Bus Terminal (CMBT) from where one can get a bus to any part of Chennai. Outstation buses to cities like Hyderabad, Bangalore etc. depart from a location very close to Hotel. However, the drawback is that Koyembedu Fruit and Vegetable market is exactly opposite this Hotel. So, not the best of options for people who enjoy quiet atmosphere. Good service, polite staff, net speed could be better. All in all, a decent place to stay and definitely worth the money.

Room Tip: Before checking in, ensure that the room being allocated is on the back side of hotel, away from the...
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, September 2, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

We thank you for your valuable feedback and healthy comments about our hotel in TRIP ADVISOR. we are waiting to serve you always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 27, 2014

Its a good hotel ....neat and clean....good for people who has avg budget...

good location in middle of the city.....little nuisance of outstation buses as hotel is next to bus depo.

Hotel staff is very nice and cooperative ....Good service....

Room Tip: all rooms are equal....
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, September 2, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Thank you for your support, we are waiting to serve you always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 31, 2014

Being a visitor from Dubai,,First of all thanks to Ma Sirimathi for their quick response and let me check in this facility. I spend 10nights from July -25th. You will never have a chance to lodge a single complain about this hotel (but a minor tip here: bring tooth paste with you lol ). Wifi always present once u log in. Hot water round the clock. Very quick and prompt room services. Trustful Airconditioner. Very accurate front office desk. Every day room cleaning, you will be amazed on the cleanliness about this hotel. Will surely recommend for the families always. A perfect family stay. Nothing to comment on food since I used to have break fast only which is good for South Indian + bread cheese and jam etc...I wish this Hotel all the very best...shine Dxb

Stayed July 2014
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, August 9, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Thank you for your positive and motivating reviews, we are waiting to serve you always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager 9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 27, 2014

Our check in was pleasant, and the staff was really very helpful. The lobby was neat and clean and almost had a comfort Business look. The views from the rooms are nothing to die for, but the room itself was small cozy and comfortable for us. Food Service was good, and the serving size was also decent. Wireless Internet was complementary and most useful for any traveler. Royal Plaza is the place for u if you are looking for a small comfort hotel in Chennai.

Room Tip: Well Managed
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, June 30, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Thank you for your valuable reviews, we are waiting to serve you always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 9, 2014

Pleasure to stay, good hotel, Good food, Great location.
The location of the hotel is the biggest asset to it. The washrooms were clean, Room was well designed and bed was very comfortable. Ideal for business people.

Room Tip: Room was well designed and bed was very comfortable.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM-Shirimathi, General Manager at Hotel Royal Plaza, responded to this review, June 11, 2014
Dear Patron,
Greetings from entire team of THE HOTEL ROYAL PLAZA – CHENNAI [KOYAMBEDU]

Thank you for your support, we are waiting to serve you always.

Looking forward to have you with us in the near future.

Thanking you,

Regards,
Ma Shirimathi
Deputy General Manager
9840935141
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Plaza

Address: Plot No 3 E Road | Koyambedu, Chennai (Madras) 600107, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #69 of 338 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Royal Plaza 3*
Number of rooms: 39
Official Description (provided by the hotel):
THE HOTEL ROYAL PLAZA CHENNAI is a simple hotel which is ideal for corporate traveler and tourist, whether it is for business or pleasure. It has a total of 39 rooms which are well equipped with AIR CONDITIONING, LED TV with SET-TOP BOX, MINI REFRIGERATOR, 24hrs FREE WIFI, DIRECT DIAL TELEPHONE and workspace for the modern leisure and business traveler. Enjoy all day dining at SALSA or unwind at the OPIUM with your favorite cocktails. Contemporary meeting and conference rooms with specially designed halls offer an extensive range of CONFERENCE and FUNCTION FACILITIES. ... more   less 
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