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“Cleartrip kills a good hotel stay” 4 of 5 stars
Review of Hotel Oriental Inn

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Hotel Oriental Inn
3.0 of 5 Hotel   |   71, Cathedral Road | Gopalapuram, Near U.S Consulate, Chennai (Madras) 600086, India   |  
Hotel amenities
Ranked #110 of 338 Hotels in Chennai (Madras)
Kochi (Cochin), India
1 review
2 helpful votes 2 helpful votes
“Cleartrip kills a good hotel stay”
4 of 5 stars Reviewed March 24, 2014

If going for a US visa interview - a great place to be in terms of location. The hotel provide a one way complimentary trip to the US consulate and the OFC site. The auto drivers have a few trick up their sleeve which help you get in front of the line too.The auto drivers make up for the complimentary drop off by charging double the price when returning you back to the hotel(beware!!). The room was clean and well maintained. The room service was prompt. You would to arrange for breakfast from another place if your visa interview appointment is scheduled between 730 to 830 as the breakfast gets ready only by 730AM.
Overall, the experience was better than the many I have had in the past.
The only thing that travellers(who plan on paying at the hotel) need to ensure is that the price quoted on your receipt should match with the rates sent by Cleartrip to the hotel. Cleartrip sent rates higher than that quoted on my printed receipt (without the discount offered) to the hotel - which resulted in a lot of confusion and disagreement. I would say the satisfaction of the stay was killed by the poor services provided by CLEARTRIP!!!

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    10
    21
    12
    6
    5
See reviews for
4
6
10
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2014

Rooms were not worth its price of 3k for a night..not sure about front side rooms. Damp walls, leakage in toilets and smelly beds were the highlights of my one night stay..cooperative service and location is the only plus point...repent not spending another extra 1k and staying at the opp 2 star hotel maris

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elango-J, Manager at Hotel Oriental Inn, responded to this review, March 28, 2014
Dear Guest
Greetings from Hotel Oriental Inn
It was unfortunate that you had to bad experience in the toilet area, wall & Bed, we have noted the same and kept the concerned department intimated and action is initiated, we also express our sincere apologies. I have noted the concerns to the right spirit and do assure you that these areas would be worked upon to eliminate it from further occurrence. I do hope that you will give us another opportunity and allow us to exceed your expectations.
I look forward to personally welcome you on your next visit. Please do write to me at the following e mail ID.

Warm Regards
J.Elango (9367704062)
Manager-Operations
Hotel Oriental Inn
Chennai
elango.j@orientalcuisines.in
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bangalore
1 review
4 of 5 stars Reviewed March 6, 2014

It is a very good and small hotel, near to us consulate. Staff is very friendly ,good rooms with AC at this price nice hotel. Food is good , families can visit this hotel for holiday, business, visa etc.

Room Tip: very quite area and nice hotel to stay
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elango-J, Manager at Hotel Oriental Inn, responded to this review, March 28, 2014
Dear Sir

Greetings from Hotel Oriental Inn, Chennai

Delighted to know you enjoyed your stay in general and appreciated the goodness of our staff, breakfast and the available facilities for your comfort.

Warm Regards

J.Elango (9367704062)
Manager-Operations
Hotel Oriental Inn
Chennai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

Was Stayin in Room 106..Very Supportive Staff...Fast Room Service..Food Quality was very good..South Indian & Continental as well...Exceded expectations....Truly Value for Money...Guess the hotel should be given atleast a 3 star rating..Competitive against other 4 star hotels when it comes to room rates..n services provided!!!

Room Tip: Room 106 :)
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elango-J, Manager at Hotel Oriental Inn, responded to this review, March 28, 2014
Dear Sir,

Thank you for your feedback that is a bonus to our organization for a better growth. We also appreciate your choice for staying with Hotel Oriental Inn. We are glad you were comfortable staying with us!

Warm Regards

J.Elango (9367704062)
Manager-Operations
Hotel Oriental Inn
Chennai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 16, 2013

Ideally located near to consulate and with tidy rooms ... I recommend this hotel for anyone who comes for the US consulate visit ...

Pros :

Complimentary drop to both the OTP and consulate - one of a kind offer...
Fresh and good food for breakfast which his inclusive. Dinner order room service was nice too.
Good and courteous staff.

Cons
Rooms are tidy but needs upkeep.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coonoor, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 29, 2013

Chose this place as it is very near to the U S Consulate, and so is ideal for visa related work. They offered a free drop to the consulate as part of the deal , however they will provide you with an auto ride !! Be warned, the auto chap will charge you double the rate for the way back, and that is not part of the free ride !!! Please make sure you talk about the return trip, before you hop on !! Even the hotel will not warn you about this return trip scam.
Other than that glitch, the place is clean and very close to all you want in Chennai. Lovely location, and if u want to party, the Zara pub is next door, and belongs to them. Other hotels, as Don Pepe / mexican, a Chinese hotel, and Hot breads where tea and sandwiches are available nearby.. The ITC Chola is across the road !! Great place to have a quiet meal ,plenty of old world charm in Chola.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 7, 2013 via mobile

Overall a very good hotel...

The staff is well behaved and the hotel itself has two or more restaurants providing Chinese and North Indian in Chennai with discount.
The Chinese food was excellent...


However some setbacks...
They said that the breakfast is complementary, which by default means buffet. NBut they only give omlet or idli for breakfast.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elango_j, Manager at Hotel Oriental Inn, responded to this review, November 9, 2013
Dear Sir

Greetings from Hotel Oriental Inn, Chennai.

Thanks for your review and for being our guest and selecting Oriental Inn for your stay .we appreciates the time taken for your feedback. Thanks for sharing your positive experience regards.

Warm Regards

J. Elango (9840148764)
Manager-Operations
Hotel Oriental Inn
Chennai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Oriental Inn

Address: 71, Cathedral Road | Gopalapuram, Near U.S Consulate, Chennai (Madras) 600086, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #110 of 338 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Oriental Inn 3*
Number of rooms: 32
Official Description (provided by the hotel):
Most elegant hotel with 32 rooms (Single & Double) in the heart of the Chennai city. The hotel offers standard & deluxe range of guest rooms with an easy affordable price. A comfortable and delighted location for quiet, Stylish & Passionate living and within business and shopping areas makes it a preferred choice among visitors. A very easy drive that is just 15 km from airport and 5 km from Railway Station would bring you to Oriental Inn. Standard rooms are modern type with air-conditioning, attached bath with Hot/Cold running water, Direct dial telephone, cable TV, refrigerator, Electric Kettle, free WiFi-Internet access in the room.Deluxe rooms are much more comfortable & elegant, equipped with modern furniture with Air-Conditioning, Attached bath with Hot/Cold running water, Direct dial Telephone, Writing table, TV sets with satellite transmission, Refrigerator, Electric Kettle, free WiFi-Internet access in the room. ... more   less 
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Also Known As:
Hotel Oriental Chennai (Madras)

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