I chose The Pride for its location and after reading many reports of other Chennai hotels on Trip Advisor. I arranged for the hotel car to collect me at the airport and it was there ontime. The journey, on a Sunday afternoon, took 40 minutes and cost Rs. 750 which was worth it as the car was fairly new, clean and with AC. I booked a room for 5 nights and was upgraded to a superior room which was just like those shown on their website. The room was spotless with no bad odours (as mentioned in reviews of other hotels) and all the facilities worked well including the AC and a a flat screen TV with 100 channels. There was also internet access but I didn't need this. The king size bed was very comfortable and street noise was minimal. The bathroom in marble was elegant and had good water pressure for the shower. The bedroom was also serviced in the evening with towels replaced if necessary. All the staff were extremely polite as well as being attentive and friendly even though they had over 100 delegates at a seminar for 3 days. I tried all 3 restaurants and whilst the Casablanca offered more refined cuisine including European dishes, I prefered the Puran Da Dhaba on the 9th floor. This is open air restaurant with a good view of the surrounding area and serves a variety of local cuisine in buffet style. Chat, salads, different biryanis, tandoori meats/vegetables and a good choice of curries and desserts made this my favourite. The swimming pool and small gym with jacuzzi and steam room are now open. I made many trips and used the auto-rickshaws found on the main road outside the hotel. It surprised me that drivers were willing to wait for hours whilst I did my shopping or sight seeing and yet the prices were very reasonable. On checking out, the items on the bill were explained and there were no errors. The front desk staff were keen to receive feedback on my stay and I felt that they were genuinely customer focused and working hard to continually raise standards. In conclusion, I have travelled extensively for business in Europe, Africa, Middle East and USA over 18 years and stayed in many hotels in different categories. I have no hesitation in placing The Pride in my top 10.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.