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“A wonderful stay!” 5 of 5 stars
Review of The Raintree Hotel, St.Mary's

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The Raintree Hotel, St.Mary's
4.5 of 5 Hotel   |   120 St. Marys Road | Alwarpet, Chennai (Madras) 600018, India   |  
Hotel amenities
Ranked #11 of 336 hotels in Chennai (Madras)
london
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A wonderful stay!”
5 of 5 stars Reviewed October 6, 2013

Our family of four stayed at the Raintree on St Mary's Road in early August for three nights and enjoyed every minute there. I'd been in touch with the hotel by email twice with requests and was impressed by the speed and efficiency of the responses, so that was a good sign. We'd wanted a hotel that wasn't too ostentatious but that would be comfortable and convenient - and the Raintree really hit the spot. Getting to a hotel at 2am after a long flight with teenagers in tow could have been tricky, but the staff at the hotel made everything really easy and were very friendly. The rooms were elegant and spacious; the staff remarkably cheerful and helpful; and the food - the room service we had in the middle of the night, breakfast, lunch at the oriental restaurant and the amazing buffet for dinner - was excellent. The rooftop pool is small but perfectly formed and offers beautiful views of the city. The location made it very easy to get around the city, and for friends to visit us at the hotel. Our stay at the Raintree was a great start to our trip to India - in fact, we felt that we could have happily spent our whole holiday there!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 8, 2013
Dear reviewer,
Vanakkam !!
Thank you for spending your precious time to share your stay experience at The Raintree, St. Mary’s Road with the world on tripadvisor. We are immensely pleased to learn that you had a fantastic stay in Chennai. You have graciously bestowed upon us with your accolades on our hotel's services and facilities. we are pleased to hear you mention our wonderful team with whose commitment and undying efforts we are able to provide our guests with a comfortable stay.
We would love to see you back at the The Raintree, St. Mary’s Road soon, until then wish you well.
Best Regards,
RG
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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388 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

just like home
I work all over the world and hotels are part of my life, The Raintree St. Marys is absolutely wonderful the staff from top management to resteraunt staff and housekeeping are very friendly and accomadating they make you feel at home but with better service :) definitley recomend this place for business or vacation . the location is great and they have three restaurants all with great food , great for long or short stays , I stayed for 5 months

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 4, 2013
Dear Reviewer,
Vanakkam ! !
Thank you for choosing to stay at The RAINTREE, St. Mary's Road and sharing your feedback on tripadivsor. It was our pleasure to host you for 5 months and It is so encouraging to receive such genuine compliments from you.
We are delighted that you mentioned about our staff whose remarkable efforts helps us to maintain the hotels high standards. You have become part of the family and looking forward to welcoming you soon at The Raintree, St. Mary's Road, Chennai.

Best Regards,
RG
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Rockford, illinois, USA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2013

Stayed for 5 nights at the Raintree in Chennai. Staff was incredibly nice and helpful - and even knew my name. The room was clean and sufficient. Had dinner in two of the restaurants. Very nice. The roof top restaurant was beautiful.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 3, 2013
Dear reviewer,
Vanakkam !!
Thank you for spending your precious time to provide your valuable feedback on your experience at The Raintree, St. Mary’s Road. We are immensely pleased to learn that you had a fantastic stay and also thank you for showering your accolades on our hotel staff's helpfulness, we shall surely pass it to them. The rooftop restaurant "above sea level" has a serene ambience with great views and lovely food.
We would love to see you back at the The Raintree, St. Mary’s Road.
Best Regards,
Rajesh Gopalakrishnan
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Christchurch, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

I rated this hotel highly on every aspect during an an extended stay. Highpoints included the buffet meals at a very reasonable price, the friendliness of the staff, the room decor and cleanliness, the peaceful atmosphere, and the very special farewell.

Room Tip: Corner suites are spacious and light.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 3, 2013
Dear Guest,
Vanakkam !!
Truly appreciate the review you posted on tripadvisor of your stay at The Raintree St Marys , we are much thrilled on learning of your enjoyable stay with us.
You have been generously kind to express your happiness at our service levels. We are extremely encouraged and its going to motivate my team to stay focussed and committed at work.
We eagerly look forward to see you soon at The Raintree, St. Mary's Road.

Best Regards,
Rajesh Gopalakrishnan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2013

I have enjoyed the stay at this place every time for a few reasons - Rooms with traditional decor but luxurious amenities. The buffet contains a variety of dishes with piping hot coffee in south style dabrah tumbler. The Dinner is too costly that a business traveller with moderate allowances can never afford. This could be a serious point where one can shift choice. Of course closest available are local restaurants.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 1, 2013
Dear Guest ,
Vanakkam !!
Its fabulous that you could take time out of your busy schedule to review on tripadvisor about your stay experience at The Raintree, St. Mary’s Road, Chennai.
We are immensely pleased to learn that you enjoyed every bit of the stay and liked the hotel's facilities especially the Buffet at the Rainbow restaurant. Being centrally located with plenty of Dining options around the hotel one may never get tried of trying new places. we look forward to welcome you back in with us
Warm Regards,
Rajesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 25, 2013

I went for a Buffet Dinner with my Family on Sep 5th 2013 and it was an amazing Buffet dinner.
Approximately 25 starters from Veg & Non veg. Mouth watering Main course and very delicious desserts to end off.Its Bit expensive INR1149/- but definitely worth it

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, October 1, 2013
Dear Guest,
Vanakkam !!
It is great to receive such genuine feedback from you and was indeed our pleasure having you stay with us. Thank you for sharing your experience on TRIPADVISOR about The Raintree, St. Mary's Road. Your feedback is very much appreciated and we are glad to know that you really enjoyed the buffet at the Rainbow Restaurant. We look forward to welcoming you shortly.
Best Regards,
Rajesh Gopalakrishnan
General Manager
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Visakhapatnam, Andhra Pradesh, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2013

Increasingly most of the hotels are uniform in their service standards, décor, dining experience or any kind of service. However Rain Tree has been couple of step ahead. Not only have they matched all the above parameters but they have excelled beyond them in terms of hospitality they extend to the guest, personalised service and helpfulness which is often missing elsewhere. Right from friendly doormen to ever helpful housekeeping staff to wonderful GM my stay along with my friends was made memorable one.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshGM, General Manager at The Raintree Hotel, St.Mary's, responded to this review, September 6, 2013
Dear Guest,
Vanakkam !!
Thank you for taking pains to provide your valuable feedback on your experience at The Raintree, St. Mary’s Road. We are immensely pleased to learn that you had a fantastic stay and also enjoyed our serene location in the heart of Chennai. We appreciate your mention on our fantastic staff who are the true Champions of our hotel.
We would love to see you back at the The Raintree, St. Mary’s Road.
Best Regards,
Rajesh Gopalakrishnan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Raintree Hotel, St.Mary's

Address: 120 St. Marys Road | Alwarpet, Chennai (Madras) 600018, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Chennai (Madras)
#3 Romantic Hotel in Chennai (Madras)
#10 Luxury Hotel in Chennai (Madras)
#13 Business Hotel in Chennai (Madras)
#15 Family Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Raintree Hotel, St.Mary's 4.5*
Official Description (provided by the hotel):
Five star hotel with 105 state-of-art rooms including 5 suites, swimming pool, gym and health spa. The best "Eco friendly" hotel in South India. ... more   less 
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Also Known As:
The Raintree Hotel, St.Mary`s Hotel Chennai (Madras)
Rain Tree Hotel
The Rain Tree Hotel Chennai

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