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“Fantastic and a experience to be visited again” 5 of 5 stars
Review of Madras Pavilion

Madras Pavilion
No. 63, Mount Road, Anna Salai | ITC Grand Chola, Guindy, Chennai (Madras) 600032, India
+91 44 2220 0000
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Ranked #12 of 2,483 Restaurants in Chennai (Madras)
Cuisines: Indian, International
More restaurant details
Restaurant details
Good for: Families with children, Local cuisine
Dining options: Breakfast/Brunch, Reservations, Buffet, Late Night
Chennai (Madras), India
Senior Contributor
37 reviews 37 reviews
19 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Fantastic and a experience to be visited again”
5 of 5 stars Reviewed June 20, 2013

We went for their Lunch Buffet which was very good, the variety , the taste ... the service all gets a thumbs up,,
Will visit again ... and again ...

The ambiance , the staff.. all adds up for a wonderful experience

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Charraudeau, Hotel Manager at Madras Pavilion, responded to this review, July 1, 2013
Dear Reviewer,

Thank you for your valuable feedback. We’re delighted to hear that your experience at Madras Pavilion, the buffet spread and the service matched your expectations.
We look forward to another opportunity to serve you hope you will visit us again soon.

Warm regards,
Atul Bhalla
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Visitor rating
    112
    40
    17
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
kuala lumpur
Senior Contributor
31 reviews 31 reviews
3 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Great Choice of food”
5 of 5 stars Reviewed June 13, 2013

Food was very authentic. Taste great and great variety for breakfast. I must say the croissant for breakfast was one of the best I have ever eaten.All orders are taken carefully to meet the requirement of our orders to the detail.

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Charraudeau, General Manager at Madras Pavilion, responded to this review, June 19, 2013
Dear Reviewer,

Thank you for your valuable feedback and for describing the food at Madras Pavilion as very authentic. We are glad you consider the taste and variety to be great and that you enjoyed the croissant so much you called it the best you have ever eaten.
We look forward to your next visit to the hotel and to the opportunity of serving you again.

Warm regards,
Philippe Charraudeau
Vice President and General Manager,
ITC Grand Chola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Top Contributor
64 reviews 64 reviews
31 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
“Very nice, still needs more Vegetarians spread”
4 of 5 stars Reviewed June 5, 2013

Easily one of the best places to be in Chennai.
Felt royal and pampered.
The ambiance is easily the best @ Chennai.
The staff were very courteous and smiling all the time. The service was excellent.
The starters and most of the dishes was tasty.
While the spread was lavish and huge, the choices for vegetarians was pretty limited - including the salads, main course.
The dessert counter was not as impressive as we expected.
Surprised by the large Soup Bowl - why are they using such large ones for such small quantities?
The waffle and the south indian filter coffee was a great consolation.

  • Visited June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Charraudeau, General Manager at Madras Pavilion, responded to this review, June 8, 2013
Dear Reviewer,

Thank you for your valuable feedback. We are delighted that you enjoyed your buffet dining experience at Madras Pavilion at ITC Grand Chola and thought the menu had outstanding combinations of flavours and ingredients. We love that you appreciated the service and consider it to be thoughtful and attentive. Upender and Chef Nagpal will be thrilled to receive your positive comments.

We look forward to your next visit to the hotel and to the opportunity of serving you again.

Warm regards,
Philippe Charraudeau
Vice President and General Manager, ITC Grand Chola
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Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
“Huge Buffet”
4 of 5 stars Reviewed May 27, 2013

The Buffet spread was awesome with every thing been detailed & Presented properly , the BBQ Grill Live Kitchen at the Center of the Restaurant was applauding & same as the South Indian part of the Buffet , Bcoz They Show Cased that Thier Best of the South Indian Food ,Very appreciative part the guy stands with a Trolley making very Refreshing Mock tails of your choice which is part of the Buffet Can you believe that , Never Ending Desserts with Chef making Hot Waffles with Choice of you ice creams and huge Pastries & Indian Sweet ,

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Charraudeau, General Manager at Madras Pavilion, responded to this review, June 5, 2013
Dear Reviewer,

Thank you for your valuable feedback. We’re delighted you enjoyed the buffet spread at Madras Pavilion. Thank you for your kind comments on our live kitchen, the South Indian offerings, the mocktail trolley service and the dessert display.

We hope you will visit us again we look forward to another opportunity to serve you soon.

Warm regards,
Philippe Charraudeau,
Vice President and General Manager, ITC Grand Chola
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Chennai (Madras), India
Contributor
18 reviews 18 reviews
10 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Outstanding food & service at ITC Grand Chola”
5 of 5 stars Reviewed May 26, 2013 via mobile

The food & service @ the Sunday Brunch were outstanding.
The fare was varied and most interesting. The salads were fresh & robust, and the desserts delicious. Service was crisp & friendly -Overall 10 out of 10!

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Charraudeau, General Manager at Madras Pavilion, responded to this review, May 31, 2013
Dear Reviewer,
Thank you for your valuable feedback. We’re delighted you enjoyed the Sunday Brunch spread at Madras Pavilion and found the service up to your expectations. We sincerely hope you will visit us again and give us another opportunity to serve you.

Warm regards,
Philippe Charraudeau
Vice President and General Manager, ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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