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“leela palace chennai dec 2015” 3 of 5 stars
Review of The Leela Palace Chennai

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The Leela Palace Chennai
5.0 of 5 Hotel   |   M.R.C Nagar, R.A. Puram | Adyar, Chennai (Madras) 600028, India   |  
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Ranked #1 of 341 Hotels in Chennai (Madras)
Certificate of Excellence 2014
sweden
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“leela palace chennai dec 2015”
3 of 5 stars Reviewed yesterday NEW

nice hotel in general. excellent restaurants and breakfast excellent selection for everything. we felt like there were waaaay too many people in the front lobby in suits, making it feel a bit stressed. although we got everything we needed, there was a sense of lonliness maybe because it was so big and marbley. felt a bit cold. and in warm south india, thats not a good thing. bar was nice, again has everything but lacking some warmth i guess is the only thing i can summarize it as. all the staff were efficient and helpful. there isn't much to do within walking distance. taxi required or a rickshaw if you're willing :) pool was gorgeous.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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463 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Arizona
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was outstanding. The view on one side was still showing the effects of the tsunami but the bay view. Ah. The staff was great. The room perfect. The service was the best I've seen I a month. The hotel room had a view of the Bay of Bengal. Beautiful when the sun came up. It is centrally located. Not too far from the airport.

Stayed April 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Imagine yourself indulge in a palace and became prince of India

This hotel detail decor is second to none, the best i ever had ever

You can own the swimming pool in the morning for yourself like a prince of tamil nadu

Food was excellent, bit expensive to india standard .. But you are a prince :-)

Free wifi and free Laundry everyday (4 pcs) surely very useful.

Stayed April 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this review, yesterday
Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

I am delighted to note that you have enjoyed your stay with us and the overall experience was very positive is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback and appreciation with the entire team and they are delighted to know you have enjoyed your stay.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Top Contributor
98 reviews 98 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had promised to my family that I will take them for few days stay at The Leela Palace Chennai and they too were eager to spend our Chennai vacation there. But due to some booking problem we had to opt for another one. But I have decided to book one month in advance for our next trip. The days I stayed there are memorable, the hospitality, the cuisines, the overall ambiance, I am just waiting for my next trip with my family.

Room Tip: Not just the room, visit all restaurants for authentic cuisines
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this review, yesterday
Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

I am delighted to note that you have enjoyed your stay with us and the overall experience was very positive is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback and appreciation with the entire team and they are delighted to know you have enjoyed your stay.

The team at The Leela Palace Chennai joins me in thanking you for choosing to stay with us and planning your family visit. we all look forward to your return soon....

Warmly
Chengappa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My global business travel schedule is extensive and i must say the Leela Palace is truly a home away from home. I stay quite frequently at this luxury property. I have also experienced almost all of the true 5 Stars in the city. Hands down my best overall experience and preferred property in Chennai...and one of my favorites in all my travels.

The staff and service are excellent; the rooms with all amenities are opulent (as is the entire property;) and the food options are outstanding. Noteworthy attention to detail (my room is always prepared exactly with my past preferences - from the duvet to amenities) and the tranquility afforded here despite the metropolitan cacophony is ultra rare.

While you can't go wrong with any room, I would suggest one sea facing and the higher floors for absolute serenity...if you can spring for it, the corner suites are fantastic.
Great gym! I've also used the newly opened Spa and would highly recommend it.

Frankly, there is little i can critique...maybe that the gym doesn't have windows or views is about all!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this review, 4 days ago
Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

I am delighted to note that you have enjoyed your stay with us and the overall experience was very positive is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback and appreciation about your preferences were taken care with the entire team and they are delighted to know you have enjoyed your stay.

The team at The Leela Palace Chennai joins me in thanking you for choosing to stay with us and we look forward to your return soon....

Warmly
Chengappa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Leela was perfect from A-Z. (You get what you pay for). Starting from the Pick up Service from the Airport, the warm welcome at the Hotel, the spacious room with Sea View, (Cleanliness: perfect!), the Pool & the Garden, the fantastic breakfast and lots of small things like the daily newspaper haning at the door in the morning or the helpful concierges helping with anything. I enjoyed my stay truly. But I must note also that it is a kind of a "golden cage" and to enjoy you stay you must accept that someone's always hovering in the back to be of any assistance. (I know that not all folks like that).
And note also that to get into the city center you'll always need a Limousine or a Taxi. (Time to Center aprox 20 min). You cant walk around outside of the hotel.

Room Tip: My Room in the 9th floor facing the Sea was nice & Quiet
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  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this review, 3 days ago
Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Airport pickup,spacious and clean rooms,pool & garden, all facilities, Breakfast offerings, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have been to this much talked about property of The Leela chain in April, on a business trip. Grand lobby decorated impeccably with flowers and antiques spoke refreshingly and elegantly - yes it is a palace hotel!
We were seemingly large group of people arrived before standard check-in time, so there gone the requests of early check-in from all the corners. The way reception had professionally and most effectively managed it, had left another first impression- a palatial hotel with 'anything for the guests' attitude.
Being a business conference trip, couldn't get much time to explore this grand property, however, whatever I've seen, impressed me by the details and efforts being put in, the décor, politeness of the staff and quick services.
View from sea side rooms is the best to experience here. You can see people walking on the beach. famous Marina beach is also not far from the hotel.
The spa ESPA is great to visit if you are here. spacious, calm, very well equipped, and organized by a well trained team. I loved the Jacuzzi pool at ESPA after spa session. Couldn't visit the pool but heard many colleagues talking good about it.
Overall, a great property to be at, and to feel the palatial luxury.

Room Tip: sea side room have best view
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  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leela_Chennai, General Manager at The Leela Palace Chennai, responded to this review, 4 days ago
Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel,decor,SPA and all facilities,staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.However,sorry to note that we could not exceed your expectation on Value and Service ratings.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Leela Palace Chennai

Address: M.R.C Nagar, R.A. Puram | Adyar, Chennai (Madras) 600028, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 341 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Palace Chennai 5*
Number of rooms: 326
Official Description (provided by the hotel):
On the confluence of the Bay of Bengal and the Adyar river, The Leela Palace is Chennai’s first and only seafront city hotel, designed by John Gerondelis from Smallwood, Reynolds, Stewart, Stewart & Associates Inc. While the public areas, guestrooms and suites, Library Blu, Jamavar and Spectra have been designed by Jeffrey A. Wilkes, the principal designer of DESIGNWILKES, the art and embellishment has been done by Mrs. Madhu Nair, Director Operations and Design of The Leela Palaces, Hotels and Resorts. Drawn from the inspiration of Chettinad Dynasty, the architecture of the Palace Hotel exudes the regal and opulent style. Set on 4.8 acres of land, the 11-storeyed hotel features 326 rooms and suites. Equipped with world-class amenities, the meeting and conference centres are luxuriously and lavishly spread. Its close proximity to the central business district and local attractions and having a spectacular sea view on offer is sure to make the experience of our guests a very memorable one. ... more   less 
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