We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dont stay here....” 1 of 5 stars
Review of GRT Grand

Save Saved
You added GRT Grand to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
GRT Grand
4.0 of 5 Hotel   |   120, Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India   |  
Hotel amenities
Ranked #23 of 337 Hotels in Chennai (Madras)
Baguio
2 reviews
21 helpful votes 21 helpful votes
“Dont stay here....”
1 of 5 stars Reviewed April 28, 2007

Though the hotel was somewhat pleasing...the staff, the food, the service was substandard. If you are from the the backwards classes this is for you, if not avoid. Rude and arrogant.

  • Stayed April 2007
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

433 reviews from our community

Traveler rating
    189
    169
    57
    9
    9
See reviews for
75
39
49
233
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Chennai
1 review
5 of 5 stars Reviewed April 23, 2007

The hotel has a good website with a excellent online booking service. The website is user friendly and contains all the required information.

  • Stayed April 2007
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2007

Must stay that it really lives up to its 4 star rating but service and ambience was 5 star! Really great restaurant in house as well. Overall the rooms were spacious, clean and nice. The lobby was a also a great place to just hang out and relax. We stayed there for 3 nights and really enjoyed ourselves.

The staff were courteous and efficient at all times. After our previous experience at other hotels in Tamil Nadu during our 6 day trip we were pleasantly surprised with this hotel. Location is also perfect for shopping in Chennai. Would recommend it to anytime. Only drawback is the steep rates but then in India all good hotels seem to be charging sky high rates even with sub-standard service at times....

  • Liked — Service quality, ambience & cleanliness
  • Disliked — Price
  • Stayed May 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 18, 2007

The GRT Grand in Chennai was a good, clean, modern hotel in a good position. The lobby is large and spacious with two restaurants - a general buffet and an Indian speciality restaurant. The food in both were excellent - especially the Indian restaurant where the dishes were extremley tasty and some of the best we have had in India!

The rooms were clean and comfortable. The only drawback is that the hotel is in an Atrium shape thereby my room was quite noisy on occassions (people passing by, people in the lobby) as the sound travels through.

All in all a good hotel with excellent service, food and cleanliness!

  • Liked — Great food and business facilities (free wireless connection in my room!)
  • Disliked — Mainly a business hotel so lots of people are passing through on business.
  • Stayed March 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 10, 2007

I spent two weeks professionally travelling around India. GRT Grand Hotel definitely was the best of the several hotels I stayed at. Arguably, it is not very Indian but then, you can just look across the windows (my room was on the top floor) and behold the view of the city. Rooms are large, spotless, service is very friendly (albeit a bit - silently - pushing for tips), the buffet restaurant is nice and reasonably priced for such a hotel. Actually I liked Chennai, a hectic city during daytime, not really beautiful but enticing, paradoxically relaxing when compared with northern Indian cities. Yet the hotel's atmosphere is quite different from what you find in the surroundings and makes it a real haven to rest and work.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
1 review
4 of 5 stars Reviewed March 4, 2007

Hotel is excellent. I will stay there again and again. But the people who are in charge of booking hotel's tourist car (in the lobby) are not straight forward. We called from our room to rent a Ford Icon for 4 hours. They said it is available and the rate is Rs.750.00. When we went down to the lobby, the guy said that Icon is not available and he is arranging for a Tata Indica from an outside car rental agency. We agreed. When we asked the rate for Indica for 4 hours, the guy said "it is same as Icon..Rs.750". We could not believe this. Same rental charges for Icon and Indica? Indica should have lesser rate. That is what our previous experiences were. Since we were in a hurry, we had to agree. At the end of the 4 hours trip, we gave the driver Rs.750.00 in cash and he gave no receipt. We think the lobby guy and the car rental agency or its driver are hand in hand in this type of things.

Stayed December 2006
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 27, 2007

A very nice modern Hotel with good helpful and friendly staff. Rooms very spacious and well appointed, but not very 'indian'. The Buffet restaurant was OK but the a la carte menu was better and cheaper if you don't have a huge appetite. The in-house Indian restaurant was absolutely superb, both food and decor. Wine was also available. The Spencer Plaza Shopping Centre is only a cheap TukTuk ride away, and all the tourist attractions are within easy reach.

  • Liked — Clean and efficient
  • Disliked — Irregular restauarant opening times
  • Stayed February 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, 4 weeks ago
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to GRT Grand? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GRT Grand

Address: 120, Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Chennai (Madras)
#14 Spa Hotel in Chennai (Madras)
#19 Luxury Hotel in Chennai (Madras)
#21 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — GRT Grand 4*
Official Description (provided by the hotel):
GRT Grand, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, GRT Grand provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Tingo, Hotels.com, Otel, Agoda, HotelTravel.com, Odigeo, HotelsClick and Venere so you can book your GRT Grand reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grt Grand Hotel Chennai (Madras)

Owners: What's your side of the story?

If you own or manage GRT Grand, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.