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“Service at a Premium - Good Business Hotel” 5 of 5 stars
Review of GRT Grand

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GRT Grand
4.0 of 5 Hotel   |   120, Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India   |  
Hotel amenities
Ranked #25 of 337 Hotels in Chennai (Madras)
Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“Service at a Premium - Good Business Hotel”
5 of 5 stars Reviewed December 23, 2013

Wonderful hotel, though this used to be my last choice because of the hefty tariffs. The hotel is an excellent property, and the ambience would just blow you off, for what appears to be a 4-star Hotel. The food is simply excellent, but excuse me folks as I had to avoid all meat on this trip, because of an allergy I developed. I instead wanted to taste some authentic south Indian stuff, and asked for the chef's recommendation, along with some Rice. They served me Vattha Kozhambu (pardon me), which was just too good, that I got to ask the chef the recipe.

Rooms are classic, well kept and I did get to use some seriously fast Internet.. though for the price I'd settle in for a bit more cheaper hotel around the place.. Centrally located, though the travel desk doesn't come that cheap.

Room Tip: I didn't get a great view from the room I was in. hard to comment.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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452 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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NEW DELHI
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2013

I have stayed in GRT Grand more than once and will continue to stay for business visits within the city. The hotel is very accessible to nearby markets and business places. The look interiors of the Hotel are done tastefully and do provide a Grand look. The ground floor restaurant offers very nice food and excellent breakfast menu. The hotel has a decent lobby for business meeting.
The staff is very helpful and polite.

Room Tip: Rooms in higher floors
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 16, 2013

The hotel property is beautiful. The staff is very warm, welcoming and helpful. The room was tastefully done. The bathroom was disappointing however. The shower did not work and there was no hot water in the tap in evening. Some toiletries were missing from the bathroom. The internet was slow and the connectivity was poor. The staff at the desk tried to do his best to help us but the whole experience was very annoying. The overall experience was very disappointing and one expects better management from a luxury hotel. Thorough checks of the room and bathroom before a guest arrives and better internet experience would definitely help improve the ratings of the hotel.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2013

I stayed here for 2 nights in November for a seminar in their convention center. The seminar halls are actually good and spacious.

+'s: Clean facility, well set room, good breakfast spread, food taste, gym

^'s: staff attentiveness, managing rush

Overall the place could give more for the price charged.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed December 8, 2013

Friendly welcome, nice and spacious room, good food specially Indian dishes, very close to the business places and shopping. Very cost effective purchase in Pondy bazar. Not very far from Airport. Outside the hotel you get taxis and auto rickshwas for local travelling

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2013

A well maintained Hotel in busy area and good for business meetings and get togethers.
Good food and very good ambience. Excellent in service and courteous service staff.
Over all my experience is very good. We'll spread breakfast and Lunches.

Room Tip: I stayed in 5th floor room over looking the main road
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 30, 2013

Rated a four star hotel but everything about it is five star. From the moment the door is opened for you but the turbaned doorman till you meet the Front Office Manager, Arun Raj, who takes you to your scheduled spa services you will experience the very essence of excellence. These services not only equal but exceed most services of equal value in the USA. Our every wish was catered to. After time to relax in a "quiet room" we were taken to our massages where we had a private steam room. Between my husband and I we had two massages, a head massage and a facial and everything was top quality. Later we enjoyed a meal in the 24 hour cafe...delicious. In Chennai? Do yourself a favor and stop by the GRT Grand.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChennaiGrtgrand, General Manager at GRT Grand, responded to this review, February 11, 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GRT Grand

Address: 120, Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Chennai (Madras)
#16 Spa Hotel in Chennai (Madras)
#21 Luxury Hotel in Chennai (Madras)
#22 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — GRT Grand 4*
Number of rooms: 133
Official Description (provided by the hotel):
GRT Grand, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, GRT Grand provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 
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Also Known As:
Grt Grand Hotel Chennai (Madras)

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