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“moisturizer five star 58% tax on beer” 2 of 5 stars
Review of The Park Chennai

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The Park Chennai
4.5 of 5 Hotel   |   601, Anna Salai, Chennai (Madras) 600006, India (Nungambakkam)   |  
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35% off room rate
Ranked #46 of 336 hotels in Chennai (Madras)
Udaipur, India
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
“moisturizer five star 58% tax on beer”
2 of 5 stars Reviewed December 5, 2012

We stayed at Chennai this Hotel. I request hotel for dinner preparations in advance as we were on map plan. But on our late arrival . they handover a menu and ask us to order this was very disappointed. Pint bottle with higher taxes may disappoint you once again if you are not aware about you . We paid above 540 for a beer. ( this is ok but stayed later at mamlapuram rafission and paid 185 / - for same bottle )

nice and comfortable rooms but with moisture ..

we like only good breakfast of hotel before we left for sightseeing and manlapuram.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Sorry to hear about your having to wait for your order when you expected it to be ready as per your meal plan. There has obviously been lack of communication between the Front desk and Restaurant and we regret this. Our pricing of beer is based in the cost price and high taxes paid for imported liquors. We are priced very competitively in Chennai. I would not be able to comment on the pricing in Mamallapuram. Thank you for your comments on our room and breakfast. We hope to see you here soon again.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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643 people have reviewed this hotel

Traveler rating
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    117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Italian first
  • Japanese first
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English first
Hyderabad, Andhra Pradesh, India
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 5, 2012

I was impressed by the lobby and the new age look that they have put in. The food was decent and room service prompt.

The location of the hotel is definitely an advantage.

Overall experience having stayed there 2-3 times have been decent but not very exciting. The 24 hour coffee shop could have been done up better though.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Thanks for the effort of penning down your feedback on your recent stay with us. Happy to know that you had a decent stay. Our all hour dining restaurant 601 will be seeing some changes in the near future. We hope you will enjoy the change as well as the food and service on your next visit.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 28 cities Reviews in 28 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed December 4, 2012

the hotel has all the features that are required to classify for a business hotel
- neat , clean, well maintained.
-Good ambience
-clean linens
- good spacious rooms
- good service
- in the heart of the city. can move out any direction. but this is the problem of hie location. morning and in the evening., for about 2-3 hours , you are under HOTEL ARREST ., because of traffic.
other wise thumps up!!!!!!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. Being in the Heart of the city definitely has its pros and cons, hence the traffic during work hours. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to The Park Chennai.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
1 review
4 of 5 stars Reviewed December 3, 2012

The hotel is alive in the evenings and have good options of entertainment and food. Special mention to try out the DJ nites which pump in a lot of energy specially after a long days work.

Especially the roof top restaurant is superbb.. and the variety of food is too goood..

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Thank you so much for your comments that endorse The Park’s reputation of being a food and entertainment destination. There’s lot always going on here. Please do come again. Thanks.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2012

I stayed in the park for three days during a business visit to Chennai in November.
First thing - The location is in central chennai beside the gemini flyover. But the traffic situation is so bad that to get to this hotel itself takes huge time- though this is no fault of the hotel itself.

Now for the review.
The check-in experience was bad. The assistant at the front office gave the wrong code to the key of the room. I had to go back to the reception and get it sorted.
Next the room itself though well made was very smelly (odor from the carpet). I had to call the room service to spray room freshners.

I was glad that the trip was over quickly since I spent most of the time outside.
This hotel leaves you with little to remember.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, December 12, 2012
Thanks for your feedback. Our location infact is our biggest strength. Being in the hub however does have its little disadvantages like traffic congestion. Sorry about the wrong code fed into the key and also about the odour in the room. Our housekeeper has removed the floor rugs that sometimes get affected by Chennai’s humid air. Hope to have you over with us for a better stay soon.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
1 review
1 of 5 stars Reviewed November 23, 2012

Four Star Hotel Rating - who assigned the rating?
I stayed three nights at the Park Hotel which had been arranged by Company Travel Agent.
I paid for three nights, although I actually used the room for full for 1 night, due to travel and work schedules.
There was power tools used at night (up to 22HR00) and night club music was heard one night.
The room I had been given should never have been released and used by guests for hygienic and safety reasons. I could only attach three photos in this site, but I have more for those who are interested.
I have informed my travel agency with the attached photos and advised this hotel not be recommended to business guest like my self.
Werner Hennies

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed November 19, 2012

Recently, I stayed in The Park Chennai. Being a hotel in Chennai, Tamil Nadu, India, I expected the hotel to serve variety of Indian food. To my surprise, they only had 5 to 6 Indian varieties on their breakfast buffet table. It was the same menu on Diwali day as well. Every time, we go down for breakfast, we have to request for the cutlery, butter, jam, etc. By right, it should be readily available on the dining table. More than ample time is taken to deliver food and beverages. One other point to note is the cleanliness. The rooms can be much more cleaner especially the bathroom. I always feel disgusted to use the bathroom. Something i not right there. There should be a hand bidet fixed next to the toilet bowl to wash the necessary parts after doing "business". The only place to wash ourselves is the bath tub. Even if I use the toilet roll to clean up, I still have to use the bath tub to wash off eventually. Cleanliness and hygiene is question mark.

Room Tip: Rooms are the same.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkChennai, General Manager at The Park Chennai, responded to this review, November 20, 2012
Please accept our apologies for the experience you had at our hotel. We do hope you will have a better stay next time. Do call in before you arrive or send me a mail on my personal ID @ lherbert@theparkhotels.com and it will be my pleasure to serve you better.

Regards
Lemuel Herbert
Associate Vice President | Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Park Chennai

Address: 601, Anna Salai, Chennai (Madras) 600006, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Chennai (Madras)
#33 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Chennai 4.5*
Official Description (provided by the hotel):
The Park Chennai is in the heart of the city’s vibrant business district. The hotel’s decor is influenced by the very foundation it stands on – the former premises of Gemini Film Studios, renowned for producing some of the most influential heroes and heroines the country has known. The dining and bar facilities at this hotel are amongst the best that the city offers. Six-O-One, the hotel’s 24 hour offers a mix of Indian and International cuisine while the Leather bar and Pasha are perfect options for elite party-goers. The cutting edge technology features coupled with world-class service standards make this hotel a perfect destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Park Chennai Hotel Chennai (Madras)
The Park Hotels Chennai
The Park Hotel Chennai

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