I stay at the Park several times a year on business. Every time I walk in I am greeted by name and treated like a queen. I stay on the residency floor (the business floor) and the staff there is outstanding. My room is always perfect (in fact, they give me the same one every time!) and clean. The big draw to the park is the food and the Leather Bar. Lotus is one of the best restaurants in Chennai, and the scene is always going at the Leather Bar. I wouldn't even think of staying anywhere else in Chennai! I look forward to my stay there every time.

p.s. I've never had an issue with the damp room!

We second a majority of the reviews I saw. Pretty grungy rooms for high prices, service not good, understaffed at the front desk (and not friendly or professional). One plus side was the pool restaurant at night, but next day in daylight we were able to see how worn everything was.

...not when you pay $250 a night and get the service you wouldn't expect from a 2 star hotel. The saving grace (if I can call it that) here is the "leather bar" - mind you only the bar ambience, service is poor with the managers of the bar packing in as many peopl as they can - EVER HEAR OF CODE VIOLATIONS?!?

Oh and the egos of the bartenders are flying through the roof - its as if they are doing you a fvor for drinks you would pay $20 each!! This hotel has gone down the tubes in just 2 years!! Unbeleivable!!!

Not to fret, there are lot of other hotels in the area...the MANAGEMENT needs to wake up from sleeping in their cushy chairs - I DON'T RECOMMEND THIS HOTEL, uness you ahve money to burn, even in that case, what will you do with bad service!!!!!

The hotel restaurant was quite good, and the staff were extremely helpful. The problem was with the room. The hotel website pictures make the hotel look sleek and modern, but it is pretty far from that, actually. The rooms were dingy, the walls kind of dirty, the ceiling covered in water stains, and everything felt kind of damp. The bathroom flooded every time I took a shower longer than 5 minutes, and the housekeeping replaced the towels and made the bed but did not actually do any cleaning. The towels were of such poor quality that they didn't actually absorb any water--a problem when you're trying to mop up the flood in the bathroom--and left lint all over anything they touched. All of that said, the hotel is not terrible, it's just not nearly as nice as either of the other hotels I stayed in while in Mumbai or Bangalore that were in the same price range. After being in the chaos of the Chennai streets all day, it is important to have a nice room to come back to at the end of the day, and the Park just wasn't quite it.