Disclaimer: I couldn't say too much about this stay because we were very kindly put up in it by a friend's family for a wedding. If I was paying, I would have been MUCH more vocal.
The WORST thing that happened- we would lose hot water a few times. But not only that, the water coming out was BROWN and had sandy dirt and what looked like feces (It would gather in the tub). Quite unbelievable- I flipped out and called the maintenance guys. The hot water came back after 15 minutes or so and it cleared up but STILL- I had to get ready for a wedding so I had to take a shower but I was never so grossed out in my life!
The WEIRDEST thing that happened to me was one of the staff asking me to fill out a questionnaire about my stay as we were checking out. OK that's fine- but she literally looked over my shoulder the entire time as I was writing and was pointing and asking questions. That made me feel quite uncomfortable.
Laundry: super cheap and quick. But be sure to remove the newspaper or it will stain!
Location: This place is NOT in proper Chennai so you are quite far from the sites
Staff: Maybe it's because of the location that they don't get a a lot of business travelers, but the level of english ability was not sufficient. We had some MAJOR communication issues.
Room service: We tried to get it one time and the line just rang and rang. I called the front desk and they said they would have someone call us. They never did.
Breakfast: Definitely the highlight of the stay. Lots of options, a nice dining hall, good service.
Coffee shop: Don't be in a rush to order, get your order or pay- it was all painfully slow.
Bar/club: Closes at 11 and they give you a ridiculous amount of free snacks (4 full plates?). Nice to be able to get a drink...
Service: Everything was "no problem" but was seemingly always a problem. We were asked to go sit on the couch a few times but they then seemed to forget about us.
Rooms: Decent sized....beds were clean but the rug, couch, curtains and bathroom were very stained and dirty. Really quite gross- the dirtiest place I have ever stayed in. The shower tiles were pink moldy and you did NOT want to look behind the sink faucet. Plus they put us in a SMOKING room- just terrible.
Elevators: Extremely slow- for some reason once you FINALLY got in one, it would randomly stop at floors where no one was waiting, delaying you even more.
Cleaning service: THIS was the other only good thing about my stay. I had a super nice cleaning lady that graciously and meticulously helped dress me in my Sari 3x. I wish I could have taken her home with me...
I will say that I don't think all of the other rooms were as bad as ours because I was able to peek into one and it was MUCH better. I don't know how much our hosts paid for our room but it was way too much. :(
Don't get a smoking room and be sure to get an updated room
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.