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“A quick overnight stopover, dont judge a book by it's cover” 3 of 5 stars
Review of Step Inn Serviced Apartments

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Step Inn Serviced Apartments
No. 2 and 3, Durgabhai Deshmukh Road | R.A. Puram, Chennai (Madras) 600028, India   |  
Hotel amenities
Beijing, China
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“A quick overnight stopover, dont judge a book by it's cover”
3 of 5 stars Reviewed September 28, 2013

We arrived in Chennai after a stop over in KL and my partner and I were both quite tired, we were expecting a taxi from the airport to the accomodation but that wasnt there upon leaving the terminal. We had no problems finding another ride through heavy congestion but the taxi driver had no idea where to go and found it difficult to get to the address, which was later confirmed by the hotel staff. Upon arriving at the rather run down apartments my partner was not impressed, we walked around in the dark to find the tiny little elevator and weren't sure if it would make it to the 7th floor. The apartments are very badly labelled. After all this I was pleasantly surprised when we made it to the top, the entrance is quite well decorated, simple but modern and the staff were excellent in welcoming us and making sure we felt at home. The room was small but very nice and had everything we needed. I would recommend staying here to my friends and family for a short stop over. The indian breakfast was very nice and we left with a good impression of the accomodation.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajrunga, Owner at Step Inn Serviced Apartments, responded to this review, October 24, 2013
Thank you for sharing your review of your experience with us and for taking the time to share it with your fellow travelers. We truly appreciate it.

We look forward to welcome you back again soon.

Yours sincerely
Raj Kumar Rangachari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    45
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Haql
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2013

It was a remarkable,rememberable stay at StepInn during July & August 2013. Rooms are excellent,service remarkable,Food was delecious.Whatever amenity you ask they will provide.Especially the owner Raju--He takes interest to comfort us.The way he arranged Thirupathi dharshan --unforgettable.Services of Sekar,Shankar and Reena are truly noteworthy.It is a place that i can send my wife or children to stay alone.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajrunga, Owner at Step Inn Serviced Apartments, responded to this review, August 19, 2013
I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Step Inn

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team.

Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future.

We greatly value your patronage and look forward to welcoming you back to The Step Inn soon


Kind regards,
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London,United Kingdon
1 review
5 of 5 stars Reviewed August 11, 2013

We found the location was near to the airport and city center. When we took to the lift to 7th floor the apartment was all and more than we expected,very clean comfortable bed, air conditioning,free wi fi and parking. The morning breakfast was delicious and served by friendly staff. We found all the staff friendly , very helpful and maintained a very high standard. The day after we arrived we got meet Mr Raj the owner of the apartments who was very friendly and made us most welcome,he made sure we were happy with everything and to let him know if we needed anything My wife and i were very impressed with Mr Raj's honest approach and would love to come back again.We would like to give a rating of 10/10 and highly recommend to anyone.

Room Tip: High standard of cleanliness and a comfortable bed.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajrunga, Owner at Step Inn Serviced Apartments, responded to this review, August 19, 2013
Dear Mr.Barnes,

It was a pleasure having you stay at The Step Inn Chennai and we thank you for sharing your review

We are delighted to note that you had an enjoyable stay at our hotel.

Your generous compliments have been shared with the team for whom it will be a tremendous source of inspiration.

The team and I, look forward to your continued visits and assure you of our best service and attention at all times.

Thank you,

Kind regards,
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Aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2013

not the best time of year to visit Chennai as it was incredibly humid, Nevertheless, the hotel is well-located for central Chennai with very courteous ,good,efficient, welcoming and friendly staff and 'owner'. The decor was stylish,hygenic and functional. the room was nicely appointed and a decent size. I particularly liked the the room - for some reason. The apartement terrace was the cherry on the cake.The breakfast was good, as was the rooftop environment and good music.Not to be alarm with the building setup as I think that hotel is more quietly and better located and might choose to stay there next time, away from the noise and traffic of other parts in Chennai.

Room Tip: Last room facing the terrace.....
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajrunga, Owner at Step Inn Serviced Apartments, responded to this review, August 19, 2013
Dear Puvan

Thank you for choosing to stay at The STEP INN Chennai and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable experience and that our services and facilities matched your expectations.

Our team members are very motivated when we receive such feedback. It encourages them to continue making an effort towards newer heights of excellence.

We look forward to the pleasure of welcoming you back in the near future.
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malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2013

What a cosy room with 4 star amenities.Really clean,comfortable and stylish as well.
After crazy traffic & shopping ride in the autos it was so pleasant to step into Step In apartment 7th floor where Jagdish and Shekar is always there to welcome you and help you out on where to shop ,eat and visit.
The terrace garden open concept + soothing music is an added steal to this place.
Breakfast has 2 options .We stayed with the idlis,vadai ,upama.delicious.
Plus point the owner happened to be there and it was a great pleasure meeting you Mr.Raj.
Stay here no regrets.can go everywhere with autos.Once again thaks Jagdish and Shekar.
Now as everyone said the entrance is nothing like what is in the 7th Floor.U go thru an old apartment building behind a petrol station and up on an old elevator with gate and door.

7thfloor is what I wrote all about above,Pls tell the auto or cab drivers is Near Satya studio (Ram Swathi apartment). behind petrol station only then they will know the place.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajrunga, Owner at Step Inn Serviced Apartments, responded to this review, August 19, 2013
Dear Glory

I am glad you enjoyed your stay and we were able to match your expectation. It is such encouraging feedback from guests like you which keeps us motivated to strive for excellence in all aspects.

Thank you for taking the time to write about your recent stay with us in TripAdvisor and I will make sure to share your feedback with our entire team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback

I personally enjoyed spending time with you and I hope you were able to shop all that you wanted. In case you have missed something please do let me know. I wiill be in Kuala Lumpur by the 3rd week of August and would be glad to bring it with me.

Thank you once again and we look forward to welcoming you back to Step Inn Chennai in the very near future
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New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 20, 2013

Great service. very clean. Reasonably large rooms and bathrooms. Beautiful ambience. Please don't waste your time going over dozens of options. Go for Step Inn.

We had the pleasure of meeting the owner, who was very friendly and extremely interested in knowing if they could improve the service any further. We obviously didn't have any suggestions to give.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JagdishKannan, Owner at Step Inn Serviced Apartments, responded to this review, July 23, 2013
Dear Ramprasad

Thank you very much for the kind review.

Your generous words of appreciations about the property, food are really immeasurable.

We strive everyday to deliver the best experiences to our guests and extremely grateful when these are being recognized. Your compliments have been shared with team and they are extremely delighted to know that their efforts are so well appreciated.


Best regards
Raj Kumar Rangachari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed July 12, 2013

Step Inn goes beyond functionality and comfort. The place and the hosts exude warmth and camaraderie.

While the rooms are at stylish and comfortable, the X -factor lies in the wonderful Terrace garden cum sit out. The ambience created by the open sky, good music, and green sorroundings, is pleasurable and relaxing. The overall informality of Stepinn is endearing for a guest.

Food is hygienic, tasty and homely.

Strongly recommend this experience.

Shyam Suryanarayanan

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JagdishKannan, Owner at Step Inn Serviced Apartments, responded to this review, July 23, 2013
Dear Mr.Shyam,

Thank you for writing on tripadvisor and for sharing your wonderful review with us.

We are pleased to hear that you have thoroughly enjoyed our accommodation, hospitality, services and facilities and we were able
to par your expectations.

It is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects. Thank you once again for your support, recommendation and for appreciating our efforts so well.

We would be delighted to have the chance of welcoming you once again.

Raj Kumar Rangachari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Step Inn Serviced Apartments

Address: No. 2 and 3, Durgabhai Deshmukh Road | R.A. Puram, Chennai (Madras) 600028, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #3 of 324 Specialty Lodging in Chennai (Madras)
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
STEP INNSet on the 7th floor, at Penthouse level, Step Inn offers a warm and comfortable ambience to sink into after a busy day at work or a visit around the city. Once you arrive, expect exceptional service by our staff, dedicated to making your stay pleasant and enjoyable.LOCATIONStrategically located 14 kms from the Airport and 10 kms from the Central Railway Station, Step Inn provides you with the perfect place to stay and commute to business districts, the IT corridor and various tourist attractions in and around the city.ROOMSAll our rooms are impeccably hygienic, well appointed, and cozy offered in a choice of 3 room categories – 4 luxury rooms, 3 junior suites and 1 executive suite. ... more   less 
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