I would largely agree with the points that most other reviewers have made here. This is a huge and impressive property on first inspection - closer inspection does reveal some issues (largely due to the quality of the workmanship during construction - small defects here and there, but if those kind of issues are likely to bother you greatly, then the rest of India is probably going to raise your blood pressure excessively.) I still found the Grand Chola an oasis of calm from the frenzy outside the main gates, and the food was just excellent (I'd recommend a meal at the restaurant Peshawri - I was lucky enough to dine with some locals who had known the chef and key personnel there for many years, and the dishes they recommended were just fantastic). But the main thing that I will remember from my stay are the staff - everyone was polite and attentive, but some staff (particularly in the lobby - Sarvanan and Nathan are 2 that spring to mind) that were just so warm and welcoming that I would certainly pick the Grand Chola over the other hotels in Chennai that I've tried.
- Official Description (provided by the hotel):
- Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more less
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