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“EXCELLENT BUSINESS HOTEL” 4 of 5 stars
Review of Bell Hotel - Chennai

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Bell Hotel - Chennai
3.0 of 5 Hotel   |   Old Door No 21, New Door No 47 | Poonamallee High Road, Periamet, Chennai (Madras) Tamil Nadu, 600003, India   |  
Hotel amenities
Ranked #44 of 338 Hotels in Chennai (Madras)
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“EXCELLENT BUSINESS HOTEL”
4 of 5 stars Reviewed September 30, 2013

Dear All Business Travelers
This si an excellent hotel, central so you can travel anywhere in chennai, further the rooms maybe small but extremely comfortable. They provide excellent care in terms of hospitality and food. Prices are economical and would not hurt the pocket. All in all i would not change my hotel anymore.
NIRAJ MURARKA

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, October 1, 2013
Dear Guest,

We whole-heartedly thank you for writing a positive review which is motivating us to strive the performance.

With Warm Regards,


Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    27
    41
    12
    3
    3
See reviews for
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
London, United Kingdom
Top Contributor
111 reviews 111 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed September 11, 2013

Not much more to say. It was clean but lacking in character. all doubles will be at the back of the hotel by the train lines and trains thunder past at all hours. Avoid the top floor as the building shakes with each passing train. Restaurant was quite good and we ate there more than once. Be prepared for the waiter to hover and re-fill your plate and glass after virtually every mouthful though!

Room Tip: Avoid the top floor as the building shakes with each passing train.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, September 18, 2013
Dear Guest,

We thank you for sharing your stay experience with us.

We at Bell Chennai, narrowed down the cause for late refilling of the dishes as lack of manpower in that particular shift in both Restaurant and Main Kitchen. We promise you that we have taken alternate measures to handle this type of situation in future when it happens.

With Warm Regards,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 11, 2013

Best hotel near Central Railway Station. Only problem with this hotel is they have only limited items in buffet. Apart from that the hotel is good to stay. Room tariffs are also affordable. This is one of the good hotels I have stayed in Chennai. The tariff also less when you compare with other hotels located near by.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, September 18, 2013
Dear Guest,

Greetings from Bell Hotel - Chennai!!!

We thank you for writing your views in our Web Page. In your next visit we will ensure to service you with dishes which will rejuvenate your taste buds.

With Regards,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2013

The Bell was our first stop in India.We had a lot of things to sot out about what to do and where to go.The staff at the Bell we extremely helpful and assisted with everything we needed.
The location,the food and the comfort were excellent.
Particular thanks should go to the dining room staff for their helpful suggestions and the front office who were helpful and obliging no matter what the time of day or night.
Great variety of transport at the door.Liked the idea of a small bar next door.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, September 9, 2013
Dear Guest,

Greetings from Bell Hotel -Chennai!!!

We thank you kindheartedly for writing a positive feedback. Our staffs are happy to know your thoughts regarding the service they have provided to you.

Yours in Service,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, Tamil Nadu, India
Top Contributor
84 reviews 84 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 4, 2013

Being near the Chennai Central railway station is a great convenience. So is the fact that check out is on 24 hours basis.

Attracted by the very good Tripadvisor rating, I spent a day there recently. The hotel is sandwiched between a local train line and a busy main road. So the choice of rooms is like choosing between the devil and the deep blue sea! The rooms are fairly well insulated for noise, and the noise did not bother me. Check - in was handled very efficiently and smoothly.

The lobby is decorated with a photgraphic mural of Bells. The owner of the hotel manufactures 'Bell Pins' in Sivakasi. Hence the name. There are artistic photographs of the best features of Chennai all over the hotel. There is also an interesting Chandelier along the staircase.

The room was smaller than expected. It was very clean and well maintained. The toilet too was well outfitted with very good plumbing. As soon as I walked into the room, I was struck by a bold sign which said ' No Room Service'. However, since there was a tea maker in the room, I did not mind too much.

There is a good restaurant on the ground floor with very good service. The complimentary Breakfast was sumptuous South Indian fare. The waiters are very helpful and courteous. In fact one of them coaxed me into having 'Sex on the beach' - seems to be a popular lime based drink in Chennai !

Wifi is chargeable. I did not have a good connection, despite buying a 2 hour coupon for Rs 100. All in all - a decent place near the station if you are on work!

Room Tip: A room facing the main road is preferable to the one facing the railway track!
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, September 6, 2013
Dear Guest,

Thank you for taking the time to respond to our recent feedback request. Your responses will help to shape the future of our service and our overall way of doing business.

We at Bell Hotel - Chennai appreciate the unique opportunity to see ourselves through the eyes of our Guests and are eager to gather ideas on what we can do better.

Thank you again for sharing your thoughts with us. We appreciate your time and effort in providing feedback to us.

Yours in Service,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 23, 2013

We had by far bigger expectations, reading Tripadvisor members' comments and the ranking of the hotel in Chennai. First of all this is a hotel and not a B&B or a pension. Secondly, the service and the standard of the rooms is definitely in the indian average, even a bit below considering the intense smell of antibacteria cleaning products you can feel in the rooms. The rooms are dark and needing manteinance. Not really an experience to be remembered.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, August 26, 2013
Dear Guest,

Greetings from Bell Hotel - Chennai!!!

We thank you for staying with us and for the valuable feedback on TripAdvisor.

At Bell Hotel - Chennai we take pride in serving the guests and we truly understand this time we have not met your and our own expectations.

Our sincere apologies for the inconveniences caused to you during your stay at the same time trust us that we have narrowed the causes of concerns. We understand knowing this would not dilute the inconveniences you have faced but will give us confidence to serving you again.

We thank you for your stay and request you allow us to serving you better in your next visit with us.

Looking forward to welcoming you back at Bell Hotel - Chennai.

With Regards,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2013

We stayed there from 10th of August to 13th of August, Room no 109 The hotel is very close to the Central and the Park station.

The rooms are nicely decorated with all the modem amenities, comfortable beds, 32 inch LCD tvs with usb option, nice air conditioning and with a nice washroom with glass bath panel in it.

We actually booked it through Cleartip so got some initial discounts while booking. The room service is pretty good..... really amazed by the perfect spotless clean rooms all the times.
Mani from the front desk was extremely helpful.

I am rail loving fan, so watching trains right next from the window is simply a delight to me. Complementary breakfast was good but it almost has the same type of southern menu all days. I would suggest to add some cut fruits, sausages etc. Otherwise taste wise it was pretty good.

I would certainly recommend all to stay at this hotel ..... and hope to visit again....
Keep up the good work :)

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagya Lakshmi S, Accommodation Officer at Bell Hotel - Chennai, responded to this review, August 21, 2013
Dear Guest,

We thank you for sharing your feedback with us.

As per your valuable suggestion, we have introduced fresh cut fruits in the Breakfast Buffet spread.

Thanks and Regards,

Bagya Lakshmi Samraj
Accommodation Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bell Hotel - Chennai

Address: Old Door No 21, New Door No 47 | Poonamallee High Road, Periamet, Chennai (Madras) Tamil Nadu, 600003, India
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 338 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bell Hotel - Chennai 3*
Number of rooms: 51
Official Description (provided by the hotel):
BELL HOTEL - CHENNAI is a building which has heritage that goes back to 1930's. The restored theme reflects of the culture, heritage and the life of what the city was called then "Madras". The hotel has a 50 cover multi-cuisine restaurant "Bell Restaurant". With a total of 49 rooms, we have furnished all the rooms in contemporary style. The rooms are equipped with LCD Televisions with satellite connection and Wi-Fi for internet access, and other essential services. ... more   less 
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