The hotel, lobby, spacious rooms, the TV, kitchen, bathrooms ... Simply awesome. Would much take this than a star hotel simply for the space and the homely feel. Wonderful for families, for long stay biz execs and the like. A lot of the other reviews rave about these... They are all correct !
However, A massive black mark is the F&B. the breakfast was adequate at best .... But even there trying to pass off the pav used in pav-bhaji, with some cream and jam on top, as cream-bun ... You really need to get real !! Since the overall food was so bad, I decided to take some fruit in a small cup for an elder resident, and Bushan the restaurant manger stopped me saying it's not permitted. However he was not able to produce any evidence of the 'rules' which disallowed this. Again... Get real guys !!
Less said about room service the better ... Be coz there is nothing worth serving !! Kids wanted chocolate milk, and they don't have it or an alternative.
Scroll down this site and food has been quoted as a huge issue, but there's the standard templatised response 'we will look into it' or 'it's outsourced'.
A note to the Somerset management - you have an awesome property if you fix the food issue.
A note to the global Ascot / Somerset leadership .... This could erode your brand ... When in fact there's opportunity for greatness !
Don't write any templatised responses pls ... Do something !!!
- Also Known As:
- Somerset Greenways Chennai Hotel Chennai (Madras)
- Somerset Greenways Chennai Hotel
- Official Description (provided by the hotel):
- Somerset Greenways Chennai is managed by The Ascott Limited, a member of CapitaLand. Head-quatered in Singapore, The Ascott Limited is the largest international serviced residence owner-operator with more than 200 properties across Asia Pacific, Europe and the Gulf region. It operates three award-winning brands Ascott, Citadines and Somerset in over 70 cities spanning more than 20 countries. The 187 contemporary serviced residences at Somerset Greenways feature fully-equipped kitchens, separate living rooms complete with state-of-the-art home entertainment systems and extensive recreation facilities including an infinity swimming pool, outdoor Jacuzzi, gym with steam and sauna rooms, a residents' lounge, Cubbies Club and outdoor play area for kids. These extensive features and warm and attentive, personalized services ensure that our guests feel the comforts of home even when they live and work away from home. Located just 10 minutes from the central business district in Chennai, you can travel conveniently throughout the city while enjoying the comforts of home with designer layouts, furnishings and facilities. They are complemented by the extensive services tailored to executives and families. An international cuisine restaurant and a lounge bar, helmed by Chennai’s celebrity Chef Willi Willson are located within the residence and the rooftop garden offers a secure area for informal social gatherings, barbeques and relaxation. For business or leisure travel, choose the comfort and security of a private apartment with the personalized service and facilities of a Somerset serviced residence. ... more less
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