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“Average Property” 3 of 5 stars
Review of Royal Orchid Central Jaipur

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Royal Orchid Central Jaipur
4.0 of 5 Hotel   |   A-2, A/26 Collectorate Circle | City Centre, Jaipur 302016, India   |  
Hotel amenities
Ranked #117 of 306 Hotels in Jaipur
Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Average Property”
3 of 5 stars Reviewed October 20, 2013

I with my wife stayed in hotel on 16th October'13.We checked in at 2 PM.The room was average and bathroom was not spacious.We stayed there for first time and found the roof top swimming pool very small.The breakfast spread was good but loaded with lot of south indian dishes. The restaurant staff were not at all courteous and negative minded.I had given my feedback in instant back card offered to me but no body bothered to check the points.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Thank you for posting a review on TripAdvisor.

We are extremely apologetic and deeply concerned with the experience you had during your visit to the Hotel. I have since addressed the issue with the department heads and initiated remedial action. I assure you that your feedback shall be dealt in all seriousness it deserves.

We would greatly appreciate if you could give us an opportunity to correct your perception and visit us soon.

Assuring your of our best attention at all times.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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651 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2013

Our family of 9 stayed at Royal Orchid Central Oct 14-16. It started poorly and ended poorly, but rest was comfortable. When we checked-in we were assigned rooms in a smoking area despite us having called earlier to specially request for non-smoking rooms. The duty manager at the time did a poor job of managing the situation. Thankfully the property manager (Dhanraj) helped us.

The food was a delight - great variety, good quality and friendly restaurant staff. Rooms were clean and comfortable.

Overall, good value for money but feel the property would be more attractive if the service quality can be upped a bit more.

Room Tip: Be very specific about asking for non-smoking rooms.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Thank you for sparing your valuable time to share your feedback on your recent stay at Royal Orchid Central, Jaipur

We thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghaziabad, Uttar Pradesh, India
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 19, 2013

I am a business travelers and prefer to stay near Railway station in Jaipur [as I travel by Shatabdi Express to & fro Jaipur/Delhi]. I stayed here for 1st time but compare to other business hotels nearby this property is average. There is no such vow factor in this property so that one feels attracted.

Though breakfast buffet was limited but decent.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Thank you for sparing your valuable time and sharing your stay experience at Royal Orchid Central, Jaipur.

These inputs will surely assist us in our consistent efforts to improve and exceed guest expectations.

Thank you once again and we look forward to welcoming you back to Royal Orchid Central, Jaipur and assure you of the best in service and hospitality.

Best Regards,

Dhanraj Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mumbai
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 19, 2013

We checked into this hotel and quite liked it. It is well equipped with all mnodern amenities.
I especially liked the staff, very polite and very responsive. The breakfast menu was excellent...and I really enjoyed my drinks on the roof top bar, on my last night. Don' miss the roof top bar at night. The toilets & bathrooms were clean and well equipped. The rooms were also clean enough.
The best thing about this hotel is it's location, very true to it's name, CENTRAL. Ideally located and accessible to all major locations in Jaipur.
I would look forward to visiting Jaipur an selecting this hotel for my next visit.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Thank you for sparing your valuable time to share your feedback on your recent stay at Royal Orchid Central, Jaipur.

We are delighted to learn that you had a fantastic stay experience at Royal Orchid Central. We look forward to a fruitful association with you and eagerly look forward to your next visit to Royal Orchid Central, Jaipur.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tirgu Mures, Romania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Stayed here for 2 nights with a my friend, both of us were very pleased with the service, the rooms, the breakfast and the food at the restaurant, also the attitude of the personnel, everything was just fine.
The employees tryed their best to make us feel comfortable and were very helpful when needed!
Would like to return here one day...

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Thank you for your very kind and thoughtful feedback.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at the Royal Orchid Central, Jaipur and we look forward to welcoming you again.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2013

Myself and 5 other colleagues booked 4 rooms at the Royal Orchid hotel for the 17th August. Whilst the hotel classes itself as a 4* hotel, it's generally at a push a low 3*. We arrived at around 3pm (an hour after check in) and only three rooms were ready. The room I stayed in faced the main road outside the hotel, this road stayed steadily busy throughout the night and the windows did very little to keep out the noise. The hotel itself is in desperate need of redecorating. Whilst my room was clean, my colleagues weren't quite as lucky.

After exploring Jaipur one of my colleagues was actually locked out of his room. This probably wouldn't have been a massive issue except it was 2:30 in the morning and it took over an hour for the hotel staff to break back into the room. No acknowledgement or apology was given for the inconvenience this caused.

Whilst checking out, staff choose to ignored me and see to other guest who arrived after me to at the front desk. This extended as far as even offering to check out a colleague who arrived after me at the front desk. I don't know if this was because all the other guest checking out were male or because I was a tourist or generally an oversight (I couldn't have been missed as I was physically stood at the desk.)

This hotel maybe on the cheaper side by western standards, but going from my experience on this trip and the reviews on this website it appears to be hitty miss.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

We thank you for the valuable feedback and will definitely take corrective actions.

We apologies for the inconvenience caused to you during your stay with us and hope this inconvenience/dissatisfaction will not mar your impression of the Royal Orchid Central, Jaipur.

It was indeed a pleasure having you at the Royal Orchid Central, Jaipur and we look forward to welcoming you back soon again.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed here on a business trip.. decent place. location of this place is very nice. staff is really helpful and courteous.

there in-house restaurant pinx has decent menu options, also the rooms are spacious and nice the housekeeping staff is very decent and helpful.

Overall a good place to stay in.

P.S. Laundry is little costly and wonder why the wifi is not complimentary.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Orchid C, General Manager at Royal Orchid Central Jaipur, responded to this review, October 21, 2013
Dear Guest,

Greetings from Royal Orchid Central, Jaipur.

We thank you for patronizing Royal Orchid Central, Jaipur. It is a pleasure to know that our team’s effort made your stay special and exceeded your expectations. I would like to take this opportunity to thank you for your appreciation, which will certainly motivate us to create more such 'WOWS".

We do hope that you return to the Royal Orchid Central, Jaipur soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times.

Best Regards,

Dhanraj Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central Jaipur

Address: A-2, A/26 Collectorate Circle | City Centre, Jaipur 302016, India
Location: India > Rajasthan > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#31 Luxury Hotel in Jaipur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Central Jaipur 4*
Number of rooms: 70
Official Description (provided by the hotel):
The Royal Orchid combines world-class comforts with proximity to the city's business centres. The hotel is equipped with 70 state-of-the-art deluxe and club rooms that feature a host of amenities to make your stay pleasant and convenient- swimming pool, gym, travel desk, 24/7 Wi-fi connectivity, DVD/LCD TVs, tea/coffee makers, hair dryers, electronic safes and mini bars. What's more, when you want to pep yourself up, just walk into Pinxx, the 24-hour coffee shop to relax and indulge. ... more   less 
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Also Known As:
Royal Orchid Central Jaipur Hotel Jaipur
Royal Orchid Central Hotel Jaipur
Jaipur Royal Orchid Central

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