I called in order to find about C&B facilities in jaipur and after reading the reviews from the hotels in jaipur i thought oberoi rajvilas will be the best in class,however i can now confirm that its overrated specially the knowledge of staff in regards to hotel information is zilch. I called from london and had to wasted 28 minutes firstly with the call centre staff who clearly was not aware of the c&b information/facilities and kept me on hold for a a while before he could gather the information. He then had to transfer the call to his supervisor who again could give some information but was unable to provide complete set of answers. I later had to leave my contact details for them to get back to me.
It was clearly a waste of time and surely the staff need to be trained with regards to product knowledge and service. In fact i had to explain some seating styles to the supervisor which was a shame as i expected that such info will be on tips and clearly she the team was not updated with the c&b packages with & without catering.
Lastly,i am still awaiting for a call back and hopefully the caller will have some information.
My only suggestion will be to the team at oberois is that please make sure all the staff who come in contact with the potential client/business/guest have COMPLETE PRODUCT KNOWLEDGE and it will be good to contact the hotel directly provided you mention the direct contact numbers on your website.
- Official Description (provided by the hotel):
- Jaipur, 'The Pink City', was the vision and triumph of Maharaja Jai Singh II, warrior, astronomer and politician. Built in 1727, it has at its centre the City Palace from which radiate the oleander pink buildings, domes and minarets. To find one such glittering gem in the Rajasthan desert is a feast, yet to discover so many other palaces and forts of legendary splendour within 20 miles, is a veritable festival! Within these magnificent environs, where wilderness is juxtaposed with art, The Oberoi Rajvilas glitters as a jewel in its setting. Its architectural style, its cool, regal interiors and its 32 acres of formal gardens, echo the colours and majesty of Jaipur. Deluxe rooms, sunken marble baths, air-conditioned tents with lavish bathrooms, romantic villas with private pools and dining pavilions offer an opportunity to live a lifestyle of opulence enjoyed by the Rajput princes. You will be greeted as a visiting maharaja and treated accordingly. ... more less
- Reservation Options:
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- Also Known As:
- Oberoi Rajvilas Hotel Jaipur
- Oberoi Hotel Jaipur
- Oberoi Hotel Rajvilas
- Oberoi Jaipur
- Jaipur Oberoi
- Oberoi Rajvilas Jaipur