This former palace is lovely , the gardens and grounds were beauifully maintained , what a shame the rooms aren't equally looked after. When we arrived in our room we were instantly disappointed especailly with the bathroom it was just aweful very dated and in need of total replacement .We spoke with the duty manager who said we could not move as the hotel was full and that all the rooms were going to undergo refurbishment.
On our first night we went on the hotel tour (good for history of the palace) then for dinner in the main restaurant ,( The restarant has the most amazing decor) but again disappointment, I had to send my chicken dish back as had bone and grissle in it , the restaurant manager and chief both coming out to speak to me, offering a new free meals which i declined , so offered free drinks and desert.
The following night we eat at the restaurant on the lawn which was excellent , the atmosphere is more relaxed and food lovely.
On check out we expressed our concerns again to management regarding both the rooms and the food at the main restaurant but they were clearly not interested, this is such a shame as the palace could be truely amazing if these problems were sorted .
Overall if you stay here make sure you book a room that has been refurbished as the rooms are not cheap and you dont want to feel cheated out of what could have been an amazing experience.
