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“Excellent place to stay” 5 of 5 stars
Review of ITC Rajputana, Jaipur

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ITC Rajputana, Jaipur
5.0 of 5 Hotel   |   Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)   |  
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Ranked #14 of 300 hotels in Jaipur
Albany, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent place to stay”
5 of 5 stars Reviewed January 18, 2014

Great place to stay. I thought my room 1442 was outdated. But overall we received loyal experience. Keep up the good work. During our travel to India, we stayed at 3 ITC properties and this room was little outdated bathroom.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

While we are grateful for the overall positive comments made by you regarding your stay we have also made a note of areas for improvement. We sure will review the same and take corrective action.

We do hope you will have the opportunity to visit Jaipur soon and stay at the ITC Rajputana.

Thanking you and assuring you of our best attention,

Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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New York
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2014

We had a wonderful stay at this hotel. It is in a different section of Jaipur than many of the other hotels, but never far from any of the attractions. The food was fantastic, and the rooms are really nice. It has the atmosphere of a palace and huge grounds. The restaurant Peshwari is nothing short of excellent- must dine here when in Jaipur.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for taking out some of your valuable time and posting your feedback on tripadvisor.

We are delighted to know that you had a pleasant and a comfortable stay and thank you for specially appreciating the Peshawri Restaurant.

I have shared your compliments with my team and they are extremely inspired with your kind words.

We do hope you will have an opportunity to visit Jaipur soon and stay with us again on your next visit.

Thanking you,

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 17, 2014

The very mention of ITC Rajputana, literally reminds, means and feels Royalty in an era where in the race to be contemporary most properties in the hospitality industry are loosing the plot, thankfully there is always an Oasis in the desert, Rajputana is just that.
we were doing the golden triangle, Jaipur, Agra and Delhi, and we started with Jaipur, and we are only too happy we did just that.
A week before our trip i happened to call the hotel concierge to help us set an itenary for 2 days, to my pleasant surprise i was completely swept away by Shiv's enthusiasm, and even before i hung up i had an email of the itenary and an asurance from Shiv that he would make our trip the best ever.
Butter smooth check in process and an early check in honored with a SMILE, also very thoughtfully we were insisted upon to start with breakfast as we were to check out early morning for Agra on the day of our check out and given interconnecting rooms considering we were traveling with 2 kids and my parents.
the staff during breakfast were exceptional, the detailing was immaculate, next 3 days we were attended by Bholenathji and Shashiji who left no stone unturned to make our breakfast the best meal of the day.
location of the property is debatable, close to the railway station, metro about to fly over the hotel once completed and chaotic traffic, once in the hotel you forget it all and are pleasantly surprised that you just crossed chaos and entered bliss as you are greeted with well curated gardens and peacocks (kids would just go beserk at the very site of them), and if your a street food junkie it's just the place to stay, as everything is a stone throw away, the absolutely sinful Pyaaz Kachori at Rawat Mishtan Bhandar is more then worth the short walk.
Now come the rooms, we were in the Rajputana Royale category of rooms, absolute and complete amalgamation of regality and contemporary, the toiletries (Di Wills) were the highlight, way to go ITC.
The last experience was the best ever though, we were to start for Agra early morning at @ 6.30 am, just finished the checkout when Bholenathji from the coffee shop rushed to us and asked us why weren't we having our breakfast, on understanding our hurry he excused himself for 10 mins and asked us to wait, only to return with a complete breakfast carry away hamper. The kids and us included were like WOWWWWW, THATS TRADITION, THATS INDIA and That's ITC.
thank you ITC for making our stay the best ever.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

We thank you for staying at ITC Rajputana, A Luxury Collection Hotel during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 16, 2014

rajputana shereton - this is surely one of the better hotels in India that I have seen. A luxurious 5 star hotel in jaipur, it has its location in the city center. Its not a very tall buidling, but spread around a nice swimming pool. It has a bar facing the pool, and enjoying a drink sitting by the pool side in the evening was beautiful experience. Our room was on the first floor, and had a "jharoka" kind of a window, that is the window protruded out of the room walls and had a small mattress placed one the floor near the window. Sitting on the mattress and looking out from the window towards the pool side was very romantic. The room was big and comfortable. It had all things like TV, Office stationery, tea maker, nice bed and shower, cosmetics etc. The food was excellent and the breakfast and lunch menu spread was lavish. Their "daal" (lentil curry) is very famous and if you are in Jaipur , and not staying in the hotel, you must have a lunch or dinner here. The hotel is expensive, cause its a luxury hotel , but the stay is worth the money. The staff is very cordial and will serve all needs happily. The hotel has ample parking, and has a kids play room too, so parents can enjoy, while trained nanny can take care of your kid for a while. Perfect place for honeymoon, or vacation.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

We thank you for staying at ITC Rajputana, A Luxury Collection Hotel during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

Gourmet cooking, compliments of the excellent chefs, made my stay at the hotel much more enjoyable. Services were prompt, impeccable and efficient. Special thanks to Mr. Arun Kaul from ITC Gardenia, Bangalore for recommending.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collectiion Hotel !

Thank You so much for such a heartening feedback. I am very glad you had an enjoyable stay and we were able to deliver on a luxury experience. I have shared your feedback with my team and they were extremely delighted to hear from you.

I have also forwarded your special compliments to Mr. Arun Kaul from ITC Gardenia, Bangalore.

We do hope you will have an opportunity to visit Jaipur soon and stay at the ITC Rajputana on your next visit.

Regards,
Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanford, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 15, 2014

I stayed at Rajputana for 2 nights on our "honeymoon" road trip. As soon as we got to the reception we were greeted with flowers. The lobby is one of the fancier lobbies one would have come across with whites, reds, shimmering acrylic bead Christmas tree and Mughal inspired marble lattice work. And whats the amazing distinctive smell that was always wafting? The hotel is a bit of a maze and getting to your room could take a while! the rooms were great - typical ITC Luxury with a distinctive touch of Rajasthan. We even got a cake in our room, which was a sweet gesture. Breakfast was a good experience with live music (sitar and tabla) and the spread was quite lavish. I loved the two bars in Rajputana - one al fresco with comfortable beds near the pool and the other - snazzy indoor bar with plush comfy sofas. I would highly recommend a stay in Rajputana.

Room Tip: rooms facing the pool are nice!
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 20, 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collectiion Hotel !

It was a pleasure to read your review, we were delighted to know that you had an enjoyable stay at the ITC Rajputana on your Honeymoon . I am very glad we were able to deliver on a luxury experience. I have shared your feedback with my team and they were extremely delighted to hear from you.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Regards,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

This is a stunning hotel with great service and beautiful setting all through out. The rooms were better than the expected and the service was immaculate. The breakfast spread was brilliant. One must allocate more time to spend at this place. A fantastic experience in all.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, January 15, 2014
Dear Guest,

Thank you for taking out your valuable time and posting your feedback .

I am indeed pleased to know that you had an enjoyable stay at the ITC Rajputana, and thank you for appreciating the services and especially the the buffet breakfast spread. I have shared your compliments with my team and they were extremely delighted to hear from you.

We do hope you will visit Jaipur soon and look forward to the pleasure of welcoming you back.


Thanking you and Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ITC Rajputana, Jaipur

Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Phone Number:
Location: India > Rajasthan > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Jaipur
#4 Business Hotel in Jaipur
#5 Luxury Hotel in Jaipur
#7 Family Hotel in Jaipur
#12 Romantic Hotel in Jaipur
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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