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“Relaxing and Pleasant holidays” 5 of 5 stars
Review of ITC Rajputana, Jaipur

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ITC Rajputana, Jaipur
5.0 of 5 Hotel   |   Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)   |  
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Third Night Free
Ranked #14 of 300 hotels in Jaipur
BANGALORE
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Relaxing and Pleasant holidays”
5 of 5 stars Reviewed October 18, 2013

We stayed for 3 nights, had a very comfortable stay and relaxed with a fantastic room.
Food is excellent, particularly breakfast
Very prompt service, efficient and friendly staff, warm hospitality.
Evening we had a nice Rajasthani folk music and dance event which was really great!!
Overall a very good experience, want to come back again with family

Mr. Riteesh, the attender in Jal Mahal- Breakfast restaurant provided us an excellent service with a friendly smile. Thanks !!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 21, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

We thank you for staying at the ITC Rajputana and wish to express our gratitude for having chosen to stay with us..

We are delighted to know that you had an enjoyable stay and carry warm memories of the Hotel. It is comments such as yours that encourage us in enhancing our efforts to provide the best in hospitality and offer even higher levels of excellence..

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,103 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Delhi
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2013 via mobile

Visited Jaipur for work in July and stayed at this lovely hotel. Super efficient staff, breath taking beauty and awesome food. Must visit. Swimming pool is exceptionally beautiful. With so many birds around (mostly pigeons, but some parrots and peacocks too!), it is like swimming in the middle of a bird century. Will definitely visit again.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 21, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

We thank you for staying at the ITC Rajputana and wish to express our gratitude for having chosen to stay with us.

We are delighted to know that you had an enjoyable stay and carry warm memories of the Hotel. It is comments such as yours that encourage us in enhancing our efforts to provide the best in hospitality and offer even higher levels of excellence..

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2013 via mobile

Stayed four nights with a group, we occupied four rooms and we all thoroughly enjoyed the hospitality rendered. Though the corridor outside the room sometimes had stale smell but the Rooms themselves are excellent, modern. The other drawback is the location of the hotel. Staff is very cordial, breakfast range is superb. Overall an excellent choice for relaxing.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 21, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

We thank you for patronizing ITC Rajputana. It is a pleasure to know that our team’s effort made your stay special and exceeded your expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

We do hope that you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed October 16, 2013

I stayed for 3nights and coudn't find a reason for not loving the property,I was overwhelmed by the hospitality n the services provided, really no words for such efficient staff at front desk(RINSHI) she really took good care of us. ;-))
the lobby of the hotel holds the breath overall it was a very very good experience at ITC RAJPUTANA.

I look forward for my next stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 17, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us. We feels great to know that you were impressed with the overall services of the Hotel.

I have shared your kind words of appreciation with my team especially Rinshi at Front Desk they were extremely delighted to hear from you .They have expressed their sincere thanks and gratitude .

We look forward to the pleasure of welcoming you back soon

Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo
Top Contributor
76 reviews 76 reviews
70 hotel reviews
Reviews in 55 cities Reviews in 55 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 15, 2013

Stayed for 3 nights in a triple room - must say that it is not a 5 star room. It is dated and our room faced the back street and it was very noisy. The pool area is not well kept: lots of birds and it gets really dirty. They should fix a net in the same way as Vivanta Hari Mahal in Jodhpur did to keep the pingeons away. The restaurant was the greatest feature: tasty food, very friendly and helpful staff. On the first 2 mornings, the restaurant was crowded because of a convention and still they could manage to keep the buffet plenty of choices and fresh food. Would come to the hotel again only to have dinner. Would sleep somewhere else.

Room Tip: Stay away from the back rooms. Ask for a room facing the courtyards for a quiet night.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 21, 2013
Dear Guest,

We truly appreciate your feedback and for sharing your experience during your stay at the ITC Rajputana, A Luxury Collection Hotel..

While we are extremely grateful for appreciating the overall services of the hotel, we have made a note of your feeback on areas of improvement. I would like to assure you I have personally addressed the same and corrective action taken .

We do hope you will have an opportunity to visit Jaipur soon and stay with us . It will be our endeavor to ensure you have a flawless Luxury Experience.

Assuring you of our best attention at all times.

Warm regards,
Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

Dear Mr.Gupta,Its always been a pleasure to appraise right people .You have excellentstaff in Rahul(front office ) and Gunjan(Spa) who actually took very goodacre of us.I look forward to my next stay.I would appreciate if you could share this with the stated people in thismailregardsSushil BhatlaManager India InitiativesSustainability and Social Innovation-Hewlett-Packard

Room Tip: Rooms are very clean and comfortable
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 17, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you so much for such a heartening Review. We are indeed grateful for such a lovely review . It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Warm regards,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

I visted rajputana with my friends for one night stay! From the reservation experience to the departure, I could not find any reason for not loving this property! I stayed at rajputana Royale room. I believe its a worth staying room and definitely a value for money stay. Rashpal at reservations, Rinshi at the front desk and Chef deepankar did a commendable job in terms of the hospitality provided to us. Food at jalmahal was outstanding. The evening near the pool showcasing the local rajasthani culture was very touching. The beauty of the lobby definitely deserves a lot of praises. Wil surely choose the same hotel in my next trip to jaipur!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, October 17, 2013
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

We thank you for patronizing ITC Rajputana. It is a pleasure to know that our team’s effort made your stay special and exceeded your expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

We do hope that you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ITC Rajputana, Jaipur

Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Phone Number:
Location: India > Rajasthan > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Jaipur
#4 Spa Hotel in Jaipur
#5 Luxury Hotel in Jaipur
#8 Family Hotel in Jaipur
#10 Romantic Hotel in Jaipur
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
Reservation Options:
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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