Hello Royal orchid family :)
it is very nice opportunity and a great pleasure to stay in Royal Orchid hotel Jaipur. when it comes to services , i really feel excellence delivery from each and every department of this hotel .restaurant is completely responsible for the yummy and delicious food, beverages, and desserts. weather it is from F&B, FOH, housekeeping, IRD, or restaurant services.. ***** AMAZING**** wonderful experience :)
some of the names i remember for their great services are..............
Santosh S Shekhawat (EAM F&B)..
A very pleasing and genuine personality of your hotel. i must say that his anticipation (of guest need) is very strong and the way he manages all the front lobby to the restaurant is very impressive. i remember me and my indigo frnz were having dinner in the restaurant. there was some other reserve dinner was going on .due to staff shortage all the service employees was busy in that, he came to me and said sorry to me and my frnz and explains the reason .that was wonderful and as we also belong to service industry we understood we he wants to say :) gud
Digvijay (FOM) .. Sir being in service industry i think 50 % customer service is done by your pleasing smily face :) .. u r doing wonderful job. i saw him standing from the morning till evening in front lobby assisting guest, encouraging & helping his staff albin, rishi and all the foh employees. But that smile does not vanish after such a long day of hard work and responsibility. thatz wonder full part of him.
Albin (FOH) .. i remember he is the first guy i met him in the lobby for my check in. he was looking very fresh like a rising sun in the morning at 12am in the night. he gave me form to sign and my room key with luggage assistance. His positive assistance make me feel like "YES" i m at rite place after a long flight... so Albin keep it up.
Rishi(FOH) .. rishi u r a enjoyable personality as well as a good human being. i remember i asked u for a house on rent as Jaipur is my base and we get 14 dayz complimentary stay from indigo.so he helped me with the information as suggest me the good areas in Jaipur to stay . i must say he have very good knowledge of jaipur tourism and explain them in a better way.. i think he have all the qualities which are required to be a front office representative as u should know A to Z of jaipur as well as hotel.
Aradhna (Travel desk).... she is playing a wonder ful role at her work place. when ever we need cabs to the airport as being in indigo we believe in on time performance. we all fount her very active and helpful. she is very approachable for me and my frndzz
good luck :)
Shivangi and Aditi (F&B services)
Both are so sweet and approachable at their work place . u both have magical smile on your face and i m very impressed by their learning attitude as well as "willing to do" nature . u both have very strong anticipation sense. thatz makes u both very special from others.
Gajendra (indian kitchen)..... i belongs to such community in which meal is incomplete without chapati.i luv the way and quick speed in which he makes chapati for guest. once i was looking for daal makhni which was not the part of buffet. But i just asked him randomly about it.he prepared it for me any how and with in 10 min my daal makhni was on my table.that was wonderfull.keep it up :)
Ramkaran (Housekeeping)... He is very nice and best house keeping employee according to me.he is very much aware of service standards of this hotel as well as much more... i have a statue of lord shiva in my room.but i do not use agarbatti and light diya due to suffocation as it is closed room.but i was was wondering can i get some flowers for my lord.but i did not asked for the flowers.so many housekeepers came in my room for the services and they saw shiva's statue.and next morning Ramkaran came with the flowers for my lord. Really it was heart touching xperience with the house keeping department.this department gave me the best service delivery in my room. thank u so much keep it up.
Anil chef.. he is mind blowing and outstanding personality i found.alwayz presentable and have positive assisting attitude.
Puran, Dharmendra, Jitendra(F&B) and Rajneesh (Bar) you all are fabulous and star of the restaurant in this hotel. When it comes to serving food they serve with great pleasure and happiness. Not only me my other frnzz also noticed this and we all want to compliment all of you for your great service delivery as well as the way they explain menu. All i can say is "WOW its GREAT"
Room Tip: •"Rooms on the south side are quieter" •"Corner suites are large and sunny"...
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- Official Description (provided by the hotel):
- Strategically located just 2.5 kms from Jaipur airport and 10 kms from the city railway station, Hotel Royal Orchid with its elegant furnishing, decor and blend of sophistication, flamboyance with a relaxed attitude make this an ideal stay for all discerning travellers. The guests can calm their senses at the roof-top swimming pool or indulge in gastronomic delights at ‘Tiger Trail’ and at the 24 hour coffee shop ‘Limelight and can even lighten their spirit at ‘Salsa’- the signature lounge bar after a day of hectic bustle.This upscale 5 star property houses 126 rooms along with 9 plunge pool rooms which includes a plunge pool suite with the finest amenities and elegant furnishings. Its banqueting facility, with ample parking space , luscious lawns and a large pre- function area makes it an ideal venue not only for video conferences, product launches but also a perfect destination for weddings .Hotel Royal Orchid Jaipur is one such dream wedding destination ’ which makes your wedding a charming and unforgettable experience.Traveling to Jaipur and staying at the hotel will surely leave you mesmerized with a memory which will want you coming back for more ... more less
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