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“Poor facilities and unprofessional management” 1 of 5 stars
Review of Hotel Bandra Residency

Hotel Bandra Residency
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Hotel Bandra Residency
2.0 of 5 Hotel   |   Guru Nanak Road, Mumbai (Bombay) 400050, India (Bandra West)   |  
Hotel amenities
Ranked #325 of 389 Hotels in Mumbai (Bombay)
Miri, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Poor facilities and unprofessional management”
1 of 5 stars Reviewed November 11, 2014

I stayed here few years back when I was visiting Mumbai for the first time. The hotel was shabby and the staff was unprofessional. For some reason they wanted to photocopy my passport. They asked for this on the second day of my stay. For what reason? I donno. At first I did not want to give but the guy at the counter insisted. Realizing that I was in a foreign land alone, I gave in. The next day I flew to Goa. The room looks nothing like the pix. The furniture were dusty. The breakfast was horrible. For the price I paid (about USD 80 at that time), It was totally NOT WORTH IT.

  • Stayed December 2013, traveled solo
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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42 reviews from our community

Traveler rating
    0
    7
    15
    9
    11
See reviews for
6
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20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
New Delhi, Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 24, 2014

The good thing about this hotel is its location.Right next to Bandra Railway Station. The rooms are a bit small and the bathrooms too seem cramped. Complimentary breakfast has just 1 or 2 options. All in all OK if you have business in the proximity.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth Junction, New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 15, 2013

Just got here from new York. Not a bad stay. The food and service is decent too. Decent hotel for a decent price. There are some mosquitoes in the room but that's normal in Mumbai hotels I guess. Room has a TV and cable too

Stayed December 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 15, 2013

This is most likely the worst hotel I ever stayed in. Dont get fooled by the photos, that is not how it looks.The hotel is enormously run down and dirty!! The dirt is really grown in to everything.

- The bed - so hard that one could sleep on the floor instead
- Dirt, dirt, dirt! and so run down. Furniture all scratch. Cables hanging loose in the room. Shower head brown. Toilet set loose.
- Wifi - yes only in the reception (56k speed if you are lucky - year 2013)
- Noisy - the Bandra station is just round the corner (+) but around 4 in the morning the trains start to horn.
- Breakfast - the choice are minimal, and I got food poisoning.
- Staff (some) are actually really arrogant and rude.
Came back after being out in the evening, discovered the door to my room was wide open.

The only positives are its very close to the train station and it has air condition (noisy).

Go ahead and try it yourself if you want. I would not.

  • Stayed December 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2013

DO NOT STAY HERE!!!
It was a terrible hotel. Pictures are not realistic. Bad service. Rude staff. Difficulty getting hot water and during the night a thief entered the room through the window!!! No security and the hotel staff offered no apologies. In fact they we're extremely rude. This is not worth the price. I would not stay here even if it was free!

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
2 of 5 stars Reviewed October 23, 2013

Stayed for 4 nights at this hotel. Entrance to the hotel itself puts one off with the smell of a sewage greeting you. Very poor quality, smelly and noisy rooms with almost no amenities except 2 towels and a soap. Not even drinking water was available. The furniture was scratched and chipped. The chimney from kitchen was right outside the room along with the motor pump to fill the overhead tank with water. Both run until well past midnight and are switched again early morning at 5 am. The huge noise created does not let one sleep after a hard day's work. Even the window curtains does not reach the required length and width. In the bathroom also, the hand faucet was broken (though, it was replaced upon complaining) , no hot water was available, taps were rusted. The ceiling panel was coming off...
The breakfast room was dingy with stained walls, table cloths and wobbly chairs. Food quality and spread was average with the only saving grace being the live egg counter.
Overall, very unsatisfactory stay. Would not recommend to anyone.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2013

worst experience... poor service cheap location..never go this hotel..rooms are not clean....
cheap break fast.... showing mosquito in rooms ac not working properly ...bed sheet not clean and dirty smell... hotel staff not supporting .... overall worst experience never ever go with family or friends...better to stay in some good hotel... i would say its not any star rating hotel...

  • Stayed February 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bandra Residency

Address: Guru Nanak Road, Mumbai (Bombay) 400050, India
Location: India > Maharashtra > Mumbai (Bombay) > Bandra West
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #325 of 389 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Bandra Residency 2*
Number of rooms: 28
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