My husband and I stayed one night in the "executive" room. We paid 2750 rupies for the room with AC and private bathroom. The location is nice and the room was decently clean, but that was it. The bathroom was a view from hell, but again, at least "clean". Broken tiles, slippery floor, dim lights, couldn't even swing a cat there, neither in the room. The AC did work, but it probably belonged to some museum nearby, since it was soooooo old and noisy! And the service... We had arranged a city tour for the following day and they said it could be either at 9 or 10 AM, and that it would be just the 2 of us. We arranged it for 9 o'clock and it was 9:30 when the driver still hadn't showed up, they kept saying all the time "driver is coming, driver is coming " all the way since 9 o'clock, then they said "places are closed at 9, it's better at 10", so we got the terrible feeling we would have to wait until 10 AND that theyd put us in another car with other people. They made us wait with our luggage in the place next door, where there was an Internet cafe. While we were 30min already waiting for the tour, my husband asked if he could use the Internet and although we were waiting, he not only charged us but (10 min) but also wanted our passport to register the use of the Internet, can you believe it? As if we were criminals.... That was the last straw, we wanted our money from the tour back and saw that it would end up in disaster anyways. Reluctantly , they returned our money but were very rude... So we just left and we will definitely not come back again, ever! Please, those rooms are NOT worth all that money, 1,200 would still be too much! Blargh!!!
- Official Description (provided by the hotel):
- Hotel New Bengal is a budget hotel where one can expect very descent hospitality services at affordable prices ... more less
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- Also Known As:
- Bengal Hotels