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“Great for All Seasons!” 5 of 5 stars
Review of Four Seasons Hotel Mumbai

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Four Seasons Hotel Mumbai
5.0 of 5 Hotel   |   114, Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India   |  
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Hotel amenities
Special Offer
Free 3rd Night!
Ranked #8 of 391 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great for All Seasons!”
5 of 5 stars Reviewed September 2, 2014

My husband and I arrived ill after a month in India. The staff could not have been more helpful or nurturing. Hotel doctor was superb, meals nourishing, decor soothing. Truly a home away from our very distent home in the US!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 8, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback during your recent stay with us. I am so pleased to hear that the hotel team was helpful and nurturing while you were unwell and made you feel at home. We have always said that our people are our most important asset, and your favourable comments confirm that belief.

We hope you will visit us again and look forward to welcoming you back.

Best Regards
Andrew Harrison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Dar es Salaam, Tanzania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

From the point of check in to the comfort of the rooms, to the spa treatments, to the room service and restaurant, everything was on point. Will definitely be returning as this is my new favourite hotel in Mumbai.

Room Tip: Higher floors have better views of the sea link and ocean... ask to be faced towards this.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 3, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your stay with us. It gives me great pleasure to learn that we are your favourite hotel in Mumbai and that you enjoyed all aspects of your stay, particularly the room accommodation and services, Spa and restaurant experience. We are glad to know that you will visit us again and certainly look forward to welcoming you back.

Best Regards,
Andrew Harrison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
surat
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014 via mobile

Four season mumbai is my first choice for my business or personal leisure trip. I love this hotel. Service is excellent. Hotel is beautiful staffs are well trained and so co operative. I always prefer four season.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 3, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for sharing your positive feedback further to your recent visit. I am glad to learn that Four Seasons is your first choice and that we exceeded your expectations during your stay with us. We have always said that our people are our most important asset, and your favourable comments confirm that belief.

We do hope you visit us again and do look forward to welcoming you back soon.

Best Regards
Andrew Harrison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Top Contributor
79 reviews 79 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed here on business again. Room was very well appointed, although I did have a "toilet problem" - it seemed to be connected to filthy brown unfiltered water, but once pointed out this was speedily rectified, and the management couldn't have been more apologetic.

Nice room amenities, good tea and coffee making facilities. Plenty of bottled water, and free wifi. Breakfast downstairs was good, though we didn't test it extensively. Good sandwich, served quickly at lunchtime, and the hotel was very cooperative regarding check out time for a late flight.

The only issue is noise - there is a mosque next door to the hotel, and so the call to prayer can wake you early / disturb you during the day. The hotel provides earplugs but it can be intrusive. Also, whilst I was there, it was the beginning of the Ganesh festival. This was obviously also a bit noisy, although enormously entertaining to watch from my window, so no complaints!

Room Tip: My room was 1805. This is a nice corner room, but clearly the higher floors will have less noise. 18...
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 3, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for sharing your feedback further to your recent stay with us. I am pleased to hear that despite the initial glitch you enjoyed your overall stay with us, especially the sea view room, your meal at cafe Prato and the late check-out..

We do hope you visit us again and look forward to welcoming you back soon.

Best Regards,
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 29, 2014

I stayed here for two nights alone. On arrival I had issues with room temperature, food and some other hiccups....however, even though this would normally make me mark a hotel down, the service and recovery was fantastic. All staff were efficient, especially the senior management team. Rooms are OK, food is to a high standard and environment is clean. The service is the real winner - when I checked out I was given a personal gift as an apology, which was very touching! I would stay here again.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, August 30, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for sharing your feedback further to your stay with us in June. I am pleased to learn that despite the initial shortfalls you enjoyed your stay with us and thank you for your recognition of the efforts by the hotel team and it does inspire us to keep raising our levels of service through innovation and understanding our guests even more.

I am glad to hear that you will visit us again and do look forward to welcoming you back soon.

Best Regards
Andrew Harrison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

I had the best time the three nights I was there! It so happened to be the same time that Donald Trump decided to stay there for a few nights as well, which says a lot about the place. Great breakfast. Hotel is safe and secured, and easily accessible by local taxi. I felt very safe travelling with local taxi instead of the hotel car which was at times almost 10 times the cost. Otherwise the local area is full of things to do, the mall is about 10 minutes away by taxi ( about 25 Rupees (less than $1) and there are many resturants there. I ate breakfast at the hotel and at the local restuarants for dinner. I can't wait to go back there soon.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, August 26, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for positive feedback further to your recent 3-night stay with us. I was so pleased to hear that you found our hotel 'the best of Mumbai'. Additionally that you enjoyed the breakfast, felt safe and secure and found the location convenient.

We are glad to hear that you will visit us again and look forward to welcoming you back soon.

Best Regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2014

Hotel is just fantastic in all aspects, right from service to hospitality... that's truly is the four seasons standard...

Sea view from room is just amazing...

High point of hotel is its club on the top...

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, August 26, 2014
Greetings from Four Seasons Hotel Mumbai!

Thank you for sharing your positive feedback further to your stay with us. I am delighted to learn that you found our service and hospitality fantastic and that we were successful in delivering a true Four Seasons experience. I am especially glad to hear that you enjoyed the room accommodations and your experience at AER.

We do hope you visit us again and look forward to welcoming you back soon.

Best Regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Mumbai

Address: 114, Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mumbai (Bombay)
#8 Spa Hotel in Mumbai (Bombay)
#8 Luxury Hotel in Mumbai (Bombay)
#9 Business Hotel in Mumbai (Bombay)
#10 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Four Seasons Hotel Mumbai 5*
Number of rooms: 202
Official Description (provided by the hotel):
A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more   less 
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Also Known As:
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai

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