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“Nice Hotel in Juhu Beach” 4 of 5 stars
Review of Citizen Hotel

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Citizen Hotel
3.0 of 5 Hotel   |   960 Juhu Tara Road | Juhu Beach, Mumbai (Bombay) 400049, India (Juhu)   |  
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Hotel amenities
Ranked #105 of 396 Hotels in Mumbai (Bombay)
New Delhi, India
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Nice Hotel in Juhu Beach”
4 of 5 stars Reviewed January 14, 2014

It is a very good hotel on Juhu Beach. Try out room options with meal included. Restaurant is facing Juhu Beach and makes good option for business traveler and leisure also.Room size (bathroom is small) but they are neat and clean.

Room Tip: Room on facing Sea Beach are good
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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127 reviews from our community

Traveler rating
    18
    49
    40
    12
    8
See reviews for
30
25
15
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Bhopal, India
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 9, 2014

It is a very good hotel right on juhu beach.Hotel staff are wonderful.They provide Airport Pickup and Drop.The Restaurant facing Juhu Beach is the best part of the hotel.Although the rooms are small but location of the hotel compensates everything else.I am very frequently visiting this hotel.It gives good value to money.

Room Tip: Beach view are the best
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 26, 2013

This was my first time in Mumbai I was travelling with my children four and 10 months. So as a Canadian tourist in Mumbai this hotel met my needs. The restaurant was right on the beach which was lovely as we all could just sit and relax. The food was good.

The room was a bit small, but expected worse. The bathroom was clean and decent. The staff were very helpful.

Stayed December 2013, traveled with family
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 30, 2013

Beach facing restaurant is the only best thing about this hotel. The room pictures of this hotel published on web sites are more than edited. Rooms need a serious revamp and the kind of rooms they have, are not worth the price.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kangra, India
Top Contributor
73 reviews 73 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 28, 2013

We stayed here for three nights and found the place to be nice. It is located on beach and you can spend entire day watching sea - from morning tea to drinks in the evening. Friendly staff and average food. Located close to Juhu Chowpatty, Shiv sagar Restaurant and Bora Bora Restaurant. Ideally located and worth its price.

Room Tip: Facing sea.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Man. Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 18, 2013

This hotel is a bit pricey by Indian standards, but the location is great if you want to escape the craziness of Mumbai. The staff are very friendly and accommodating .The breakfast buffet is not too bad. There is a variety of Indian and western dishes and they will make any type of egg that you would want. It is quite nice to eat outside and see and hear the sea right in front of you. Newspapers are slopped under the door every day and the rooms are clean and comfortable. Tiny bathroom , though.
The only drawback is that it is located quite a way from major attractions that one might want to see, such as Elephanta Islands, the Gates of India or other attractions. You have to take a cab, but make sure you INSIST on a meter cab. The hotel will call one for you and if he refuses to use the meter, call another. It's half the price... Same with auto rickshaw s. They are also metered. Everyone has his or her hand out.
The hotel is close to the airport and supply transportation.
We enjoyed our stay, enjoyed our dinners outside and the pleasant staff

Room Tip: Ask for a room with a sea view.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed November 10, 2013

I stayed here 1 night and 2 days. The hotel is located on a good location overlooking the Juhu beach. The hotel staff is a bit arrogant and some are good as well.
The restaurant needs a do. The food too is not up to the mark. Breakfast was OK. I had called the room service around 1 am to serve 2 pints of beer and they had denied the same stating they don't serve liquor after 12 am. Well, having stayed across the world in almost 400+ hotels I found this answer to be a bit strange because in 24 hour room service one guarantees to serve everything available in the f&b and bar division. Also the service in the restaurant isn't fast and it made me wait for at least an hour for my lunch.
I had a friend visiting me and I asked him to accompany me to my room so that we could sit and chat at our ease over a drink but the front office guys bluntly and rudely said no to me for allowing my friend to my room. If I wanted him to accompany me then I had to pay for an extra person and my friend had to submit an identity proof ... anyways I paid them and we went to my room. It was a very embracing situation. But anyways its a good hotel for those who can't afford an air conditioned room sea facing in a star rated hotel and not for a traveler like me. PS: food is not good and is heavily priced.

Stayed April 2013, traveled solo
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Additional Information about Citizen Hotel

Address: 960 Juhu Tara Road | Juhu Beach, Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #105 of 396 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citizen Hotel 3*
Number of rooms: 45
Reservation Options:
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