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“Rude Manager” 1 of 5 stars
Review of Host-Inn International

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Host-Inn International
3.0 of 5 Hotel   |   Opp.Marol Fire Brigade Station | Marol Naka, Andheri (E), Mumbai (Bombay) 400059, India   |  
Hotel amenities
Ranked #308 of 389 Hotels in Mumbai (Bombay)
Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Rude Manager”
1 of 5 stars Reviewed July 28, 2012

So here is what happened, I booked my ticket online on Makemytrip.com and because of multiple crashes and stuff when I finally booked it, no of adults was 1 though it had to be 2. I realized that when I reached the hotel. The receptionist was pretty ok with it. She said she would check and it should not be an issue and I was allowed to check in. 20 min after being in the room, someone called and said I had to pay 1500 extra. I told them that the same rates were available on MMT and they said they will get back to me. Another 20 min later and I receive the same call. When we went down to talk to the manager, he was extremely rude. Inspire of us agreeing that it was a mistake but they made one too, they should not have allowed us to check in, he refused to make a compromise and was asking us to leave and pretend we had not checked in at all. It was very pathetic behavior and when I insisted they accept their mistake he screamed at his staff to get 'revenue' and stormed away yelling 'Whatever'.
I spoke to MMT and they sorted this out for me which was very nice of them-Thank you Jaspal from MMT. I would suggest you NOT speak to the managers of this hotel. It is really pathetic service though the other staff is ok.
I have never ever seen such disgusting behavior even from hotels way smaller than this one. Think again before coming here

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    2
    10
    13
    3
    16
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10
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18
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2012

I had stayed in this hotel about 4 years back and recently stayed here. I can notice that the management has genuinely put in efforts to improve the standards. The staff are friendly and courteous. The rooms are spacious than most other hotels in this price range. The rooms are cleaned and maintained on a daily basis but the furniture and interiors have have a old look. Breakfast is OK and limited. Given the location and the property size, the management should seriously consider overhauling the interiors and amenities and create a new fresh look. For the price, however, it is definitely a value for money

Room Tip: Each room seem to have a different setup . So be shown the available room options before you settle...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sibsagar, India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 23, 2012

I stayed two nights here in Jan'12 with family.In the context of hotel prices of Mumbai, this hotel offers you good value for money.Complementary breakfast is good, hotel staff is co-operative and pick-up service offered by the hotel management from airport.However some of the reception staff are not cordial and the rooms are devoid of sufficient ventilation.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raipur, India
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 6, 2012

its a good hotel value for money the near by location is not good but hotel is good and at this price in mumbai its great i have stayed there in may after returning from dubai for 3 days the staff is good food is good rooms are clean the ac was not working so the immediately changed the room .the rooms r huge size so people travelling throught international airport should definetly stay at this hotel

Room Tip: rooms r good check options and check the ac
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 22, 2011

I dont know, why some people are saying bad things about this hotel. It is a very good hotel with affordaple prices. rooms are neat and clean. Breakfast is given on time. Everything is good. I was very impressed by the hotel

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2011

I arrived solo to mumbai and was picked up from the airport by the hotel.
The hotel's room are very clean and nice. You have everything you need in the room.
The staff are very nice and the hotel's resturant has good food.

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 16, 2011

we booked this hotel for meeting of members of Lions Club International from five different states.They stayed there for two days and enjoyed totally committed attitude of Hotel staff especially front desk staff and General Manager.Only drawback is accessability of hotel entrance during peak hours of traffic.Once we reach Hotel then everything is forgotten due to excellent service.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Host-Inn International

Address: Opp.Marol Fire Brigade Station | Marol Naka, Andheri (E), Mumbai (Bombay) 400059, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #308 of 389 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Host-Inn International 3*
Number of rooms: 49
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Also Known As:
Host-Inn International Hotel Mumbai (Bombay)

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