This is a fantastic hotel and I can only say after my first experience I was so pleased that I have already reserved my room for the next three visits to Mumbai.
Location is convenient to the airport, is very secure, has lovely gardens and surrounds and has excellent guest facilities.
Check in was fast, efficient and friendly. Room was extremely comfortable with large bed, work station, mini ref, large screen TV, tea and coffee, safe box, AC and ceiling fan, WIFI (has a user fee), good bathroom and overall was very clean and comfortable. There is also an airport pick up and drop of service so need to worry how you will get to the hotel or making the return trip for your onward journey.
Facilities include a great gym, Spa, games room where you can relax and play snooker and a large swimming pool where you can laze by the poll in the garden surrounds.
The hotel restaurant offers an excellent menu and whether Indian, Asia or Western there are selections that will keep your taste buds satisfied. The breakfast buffet is fantastic and an excellent way to commence your day whether visiting on business or pleasure.
Staff were always wearing a smile and nothing was every too much trouble. Warm and friendly greetings were given with sincerity whenever I entered or left the hotel.
The hotel is located next to the Ramada Hotel (same group I believe) and there is also a small convention center there. This gives guests at The Residence the option to dine in the Ramada Hotel or the connected indoor/outdoor bar/dining room.
For a very special dining experience then the SKKY restaurant is a MUST DO. Set atop the convention center it is an outdoor dining experience that is just fantastic. Do yourself a favor and arrive before sunset as you will enjoy a brilliant sunset whilst sipping on your per-dinner drink. Then as the sunlight fades the restaurant comes alive with mood lighting. The atmosphere is worthy of a visit if only to take your special memory photos.
Menu is brilliant and for those who like to select meals from photos you will be delighted when presented with the i-pad from which you can view photos of every dish on the menu and select your eating pleasures. You can also see the total cost of your choices as you enter each selection. Each dining table is surround by water adorned with floating lotus flowers. Service is of the highest standard from attentive and smiling staff.
Am I sounding like this is a great hotel? I hope so as it made my first stay in Mumbai an absolute pleasure. I have a business need to visit Mumbai on a monthly basis and I have already reserved the same room for the next three visits. I cannot wait to return to my home away from home in Mumbai.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for posting your review about your experience at The Residence Hotel & Apartments, Mumbai.
Your kind words of appreciation shall be conveyed to my team for whom it will be a tremendous source of inspiration.
It is indeed very thoughtful of you to have spared the time to give us this valuable feedback.
The team at the hotel and I look forward to welcoming you back soon.
Front Office Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.