I stayed on 16 Jan.2014 for one night. I had stayed at the same hotel many times several years back also. I and booked on the hotel internet site. The booking confirmation stated that internet in room, breakfast and fruits on arrival are included. Internet was not working and I had few important e-mails to send. Called Front desk several times before someone came to assist. Took long time to connect. There were no fruits on arrival, once again called up Front desk. Was advised that fruits will be sent to room in two minutes. But as with internet, the two minutes were TOO long. Fruits never arrived. When I called up again the Front desk advised that they are not aware if fruits are to be given to me as per my booking and I was asked to contact House keeping. I contacted House keeping and they said that they have to find out from Front desk. After lot of tossing around, the house keeping told me that my package included 2 small apples only. Someone has to explain the Mirador about difference between Fruit and Fruits. My ordeal did not end there. The room was very noisy as very close to main road and full night I could not get sleep due to traffic sound. In morning I asked for dental kit and I was advised that it is not included in my package and it will be on chargeable basis. The hot water was tricking from washbasin tap, where as cold water has good flow. I did not call up this time as I thought may be only this small flow of hot water is included in my package.Went for breakfast, juice was served in 60ml peg. There was limited variety and no one came to ask if I need anything of my choice.
- Official Description (provided by the hotel):
- "The Mirador". Mumbai's finest & most preferred niche designer boutique hotel. ... more less
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- Also Known As:
- The Mirador Hotel Mumbai (Bombay)
- The Mirador Mumbai
- Mirador In Mumbai