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“A dismaying and expensive experience” 1 of 5 stars
Review of Hotel Bawa International

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Hotel Bawa International
3.5 of 5 Hotel   |   Nehru Road Extension | Near Domestic Airport, Vile Parle East, Mumbai (Bombay) 400099, India   |  
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Ranked #111 of 389 Hotels in Mumbai (Bombay)
Vigo, Spain
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
“A dismaying and expensive experience”
1 of 5 stars Reviewed November 25, 2007

The hotel is quite old and worn out, and I suppose It wasn't nice even when new: it seems that it was built and furnished by someone with my own skills in DIY (ie nil). Besides that, breakfast is below standard, and services are similar to the ones of a single star pension in continental Europe. The problem is that the price wasn' t low (200 EUR/300 USD with breakfast), but the service I received surely was.

To put this into context: I had to spend to spend 5 days in Mumbai for a trade fair. The fairground is close to both airports (domestic and international), so I tried to book in some of the international hotels in this area, but the rates were way beyond my own company limits (400 EUR/600 USD per day without breakfast). So my local business partner had to find an alternative, and this was the Bawa International.

Stayed November 2007
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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GuangZhou
1 review
2 of 5 stars Reviewed April 19, 2007

Good room and view. But the dinner is terrible~

Stayed April 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 10, 2007

This place is awful!! The staff are laid back, uninterested, unhelpful and inefficient. The rooms and common areas are dirty, messy, and run down, the food (what we sampled) is awful, and the overall presentation of the hotel is terrible.

We thought we'd stay here for one night whilst in transit, but I would not recommend this place for even the few hours we were there!!

The only good thing I would comment on is the efficiency of the airport transfers...but the airport is 2 minutes down the road, so we could've walked...

  • Liked — Nothing!!
  • Disliked — Everything!! Seriously!
  • Stayed April 2007, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 15, 2006

Stayed here for 2 nights in Dec 05. Room was clean but old and kind of worn down. Neighborhood is not nice, certainly not a good place to walk around. Service was so-so - front desk was helpful enough, but someone came to the room at 1:45 a.m. to stock the minibar! Suitable for a quick stay near the airport (literally around the corner from the domestic terminal), but this is not the best place for tourists wanting to see Mumbai.

  • Stayed December 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 40 cities Reviews in 40 cities
394 helpful votes 394 helpful votes
1 of 5 stars Reviewed September 27, 2005

I stayed in the Bawa last week, September 2005. This hotel is a four star, I paid around 90$ a night. It is absolutely no value for the money:
1. Making reservation, getting confirmation, getting pick up service from the airport: difficult, took several emails, faxes and phone calls;
2. Front desk staff at check in not polite, not friendly.
3. There is a very noisy discotheque just below the lobby area. So if you check in after midnight prepare your self for non-four star scenes (nervous young men and women, running to and from toilets, smoking, speaking in their cell phones);
4. The room is spacy, but old, very old and worn down. Nothing works: mini safe door is closed (called the reception to fix it, nobody came), as a result I had to carry all my belongings with me wherever I went, I stayed at 6th floor, no water pressure on toilet flusher, almost no waterpressure on the shower. TV set: 65 channels, but in great disorder (guests are allowed to make their own selection and memorise it apparently). Minibar: locked, could not be unlocked until one day after my arrival, and the thing could not be closed (the door fell open);
5. View: see photo. Noisy cross road (although I had asked for room at the other side);
6. Location: terrible. Ride to city centre took 2 hours, even a ride to the airport (which is one block away) took 30 minutes. There is nothing near the hotel, no restaurant, no nothing. You feel like a prisoner in a cage;
7. Conclusion: avoid it, it once was perhaps a pleasant hotel (when new) in a pleasant surrounding, but now it is definitely a bad choice.

  • Stayed September 2005, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 26, 2005

I recently was a guest at your property at Juhu from 21st to 24 th April and I wanted to congratulate you on the excellant service standards maintained there. One person who deserves special mention is Mr Suresh from the Front Office who does a out standing job. I come from the Hotel Industry myself and as a result am aware of the standards to be followed and it gives me immense pleasure in informing you that because of the excellant services I received from you I have recommended your Hotel to our Cental Head Quarters in Lucerne, Switzerland which means that when ever any one from our hotel would come to Mumbai there first preference would be Bawa Group. Mr Suresh deserves all the praise for his professional outlook towards his work and excellant communication skills.

THanking You

Regards

Chetan Mehra
International Public Relations Manager
HTMi
Hotel Mariental Panorama, Mariantalweg3,
6174 Soerenberg, Lucerne,
Switzerland.

  • Stayed April 2005, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bawa International

Address: Nehru Road Extension | Near Domestic Airport, Vile Parle East, Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 389 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Bawa International 3.5*
Number of rooms: 74
Official Description (provided by the hotel):
Your home away from home, Hotel Bawa International, located at a walking distance from the Mumbai Domestic Airport, is the flagship offering by the Bawa Group of Hotels. Being only 5 mins away from the International Airport & Bandra-Kurla business district, Bawa International is the ideal choice to stay for a business or personal visit. Featuring exotic club room, 74 well maintained and stylish rooms with state of the art facilities, our warm hospitality and global hygiene standards will ensure your stay at Hotel Bawa International is an experience you will cherish and return for. ... more   less 
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Also Known As:
Hotel Bawa International Mumbai

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