Visited Mumbai property very frequently. Reception is normally good especially Maduri is very helpful, cheering and considerate. Check in always is hassle free.
So far had a nice experience with them, but somehow my last experiecne was not that good. Toileteries in the room were not replenished, in the morning had to call at least 2~3 times to get those. Got delayed at least by 20 min. due to the same. Check out was even more painful. Waited for ~15 min, payed the bill but did not get the receipt as their system was down.
Overall not a nice experience.
Rating above is on the basis of current visit, otherwise I would have given at least 3.5 / 5
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