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“Excellent service at Best Western Hotel Sahil” 5 of 5 stars
Review of Best Western Hotel Sahil

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Best Western Hotel Sahil
3.0 of 5 Hotel   |   292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India   |  
Hotel amenities
Ranked #74 of 362 hotels in Mumbai (Bombay)
Toronto, Canada
1 review
“Excellent service at Best Western Hotel Sahil”
5 of 5 stars Reviewed May 14, 2013

While on tour of India, we stayed about two weeks at Best Western Hotel Sahil, We received not only top notch service but also rooms were very clean and comfortable and the break fast and food served in the restaurant were excellent. The staff had always smile on their faces and all the time we were in the hotel they made us very comfort table and we felt like being in our second home.
The Manager,Sunil took gerat care of us and the day we were leaving for Canada, Sunil also gave us a complimentary dinner.
I would like to convey our heart felt congratulations to all the staff and Sunil and other managers.

We will recommend Sahil to all our friends and relatives to stay in this Hotel when visting Mumbai.

Best regards to all of you

Abdul Jiwani

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 17, 2013
Dear Sir,

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.
We look forward to welcoming you again at Best Western Hotel Sahil

Thanks & Regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed May 14, 2013

Convenient location. Good rooms, good service and courteous staff. This said, there is nothing wrong with the facilities. The room we had was spacious and pretty, the breakfast is good. Overall my family and myself enjoyed our stay.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 15, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing your review. We really appreciate this gesture and feedback.
We look forward to welcoming you again at Best Western Hotel Sahil.

Thanks & Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

I stayed for 1 day. Location is 300m from Mumbai Central railway station. Rooms were awesome. Staff was very nice. Only problem faced there is Restaurant service.

Renovation is going on so I guess that will also be solved after that.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing your review. We really appreciate this gesture and feedback. We have gone through your feedback and taken a note of the area of improvement and definitely assure positive improvement in our services.

We look forward to welcoming you again at Best Western Hotel Sahil.

Thanks & Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Amazing room, all modern amenities, courteous staff. The staff went out of the way to take care of your needs. Located at Mumbai Central - ideal place to stay. Currently, when I visited the lobby was under renovation, but moment you enter the room, its a bliss.

The breakfast had a good spread, and it was worth it.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil.


Thank & Regards,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bhopal, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 22, 2013

Small, but comfortable rooms. Convenient location, good staff. We reached around 12 in the night, but the hosts were awaken in spirit and had no lethargy to extend their hospitality. As other reviewers shared, the hotel is undergoing renovation very slowly. But it wont affect the guest anyway.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing your review. We really appreciate this gesture and feedback.
We look forward to welcoming you again at Best Western Hotel Sahil.

Thanks & Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 12, 2013

Good Location , Lobby Undergoing Renovation , Room Renovated , excellently done , breakfast good choice , standard upgraded , advisable for business and solo travellers , basic hotel with no recreation facilities for families and kids

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, April 17, 2013
Dear Mr. Azam,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil

Regards,

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mangalore
1 review
5 of 5 stars Reviewed April 8, 2013

stayed in the hotel in ist week of april, Rooms are excellent cool comfortable inspite of renovation the FOM manger Mr Sunil made us comfortable very courteous person.The Food Was Excellent and with the best western Logo it will really best place to look forward after the hotel fully opens up for guest. Would certainly like to come back for the stay in this property, Really a Hot Property in near future,

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, April 17, 2013
Dear Mr. Shetty,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil

Regards,

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Hotel Sahil

Also Known As:
Sahil Hotel Mumbai
Address: 292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #74 of 362 hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Sahil 3*
Reservation Options:
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