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“Pleasant Stay, Very nice staff” 4 of 5 stars
Review of Best Western Hotel Sahil

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Best Western Hotel Sahil
3.0 of 5 Hotel   |   292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India   |  
Hotel amenities
Ranked #73 of 362 hotels in Mumbai (Bombay)
Bangalore, Karnataka, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Pleasant Stay, Very nice staff”
4 of 5 stars Reviewed May 7, 2013

I stayed for 1 day. Location is 300m from Mumbai Central railway station. Rooms were awesome. Staff was very nice. Only problem faced there is Restaurant service.

Renovation is going on so I guess that will also be solved after that.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing your review. We really appreciate this gesture and feedback. We have gone through your feedback and taken a note of the area of improvement and definitely assure positive improvement in our services.

We look forward to welcoming you again at Best Western Hotel Sahil.

Thanks & Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bangalore, Karnataka, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Amazing room, all modern amenities, courteous staff. The staff went out of the way to take care of your needs. Located at Mumbai Central - ideal place to stay. Currently, when I visited the lobby was under renovation, but moment you enter the room, its a bliss.

The breakfast had a good spread, and it was worth it.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil.


Thank & Regards,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bhopal, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 22, 2013

Small, but comfortable rooms. Convenient location, good staff. We reached around 12 in the night, but the hosts were awaken in spirit and had no lethargy to extend their hospitality. As other reviewers shared, the hotel is undergoing renovation very slowly. But it wont affect the guest anyway.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, May 10, 2013
Dear Sir,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing your review. We really appreciate this gesture and feedback.
We look forward to welcoming you again at Best Western Hotel Sahil.

Thanks & Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 12, 2013

Good Location , Lobby Undergoing Renovation , Room Renovated , excellently done , breakfast good choice , standard upgraded , advisable for business and solo travellers , basic hotel with no recreation facilities for families and kids

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, April 17, 2013
Dear Mr. Azam,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil

Regards,

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mangalore
1 review
5 of 5 stars Reviewed April 8, 2013

stayed in the hotel in ist week of april, Rooms are excellent cool comfortable inspite of renovation the FOM manger Mr Sunil made us comfortable very courteous person.The Food Was Excellent and with the best western Logo it will really best place to look forward after the hotel fully opens up for guest. Would certainly like to come back for the stay in this property, Really a Hot Property in near future,

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, April 17, 2013
Dear Mr. Shetty,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil

Regards,

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2013

Stayed with this property in March and found it quite average. Location is the worst though called as centrally located. Hotel was under renovation and the work was on till 2300 hrs in the night. The room I stayed was recently renovated but all the fixtures was not opeartional. Would suggest the management not to allot rooms which are not thoroughly checked or operational.Breakfast buffet was average and found staff dining with the guest ..... something new I found in Indian Hotels!! However service at breakfast was good.
Would I return ?? Prefer to wait till the hotel is fully operational.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, July 22, 2013
Dear Reviewer

Thank you for sparing your valuable time and effort for the feedback.

We regret that your stay was met with inconvenience. Our hotel is now fully renovated and on your next visit us you will see the difference.

Kindly visit us at Best Western Hotel Sahil in a near future and we assure to provide you the best service and attention.


Thanks & Regards,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed April 2, 2013

We stayed in this hotel recently,and i can say that even it is under renovation the staff is really accommodating,since it is under renovation we face some problem with our first room but by the best service of their staff especially their mananger Mr. Sunil,straight he tranfered us to the better room that is more comfortable and more relaxing. Hotel is very clean and all the staff is very repectful to everybody. I would like to thanks mr.sunil for taking good care of us!

Room Tip: Choose the higher floor.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMS21, General Manager at Best Western Hotel Sahil, responded to this review, April 17, 2013
Dear Guest,

Greetings from Best Western Hotel Sahil!!!

Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services.

We look forward to welcoming you again at Best Western Hotel Sahil


Regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Hotel Sahil

Also Known As:
Sahil Hotel Mumbai
Address: 292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #73 of 362 hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Sahil 3*
Reservation Options:
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