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“Good !!!” 4 of 5 stars
Review of Best Western Hotel Sahil

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Best Western Hotel Sahil
3.0 of 5 Hotel   |   292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India   |  
Hotel amenities
Ranked #73 of 362 hotels in Mumbai (Bombay)
Bangalore, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Good !!!”
4 of 5 stars Reviewed March 25, 2011

Excellent Location , Clean rooms , Clean Washrooms , Good Room Service , Prompt Attention from Staff , recomended for business travellers and families looking to stay on a budget in th heart of the city ....

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Vadodara, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2011

Located exactly at Mumbai Central and easily reachable.
Good ambience, Good food, Good service.
But internet facility is costly.
Just outside of Mumbai Central railway station,
Good connectivity to any area of Mumbai with public transport.
Good staff.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2010

i stayed in this hotel for a company meeting. locatioin is very good. staff are good and friendly and helpful . food was very good. heard some traffic noice. I reccomend this hotels for meetings and young people.overall it is a good hotel for the money.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2010

stayed last december with family and 2 young kids, we booked the suite it was pretty impressive for the price we paid for, booked it for two days but then we have to leave the room next morning coz hotel staff made some mistake and sold the room already to some one else before us for the second day.
was very angry with that but as an compesation they gave other room for free... for that day.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 25, 2010

When I checked out of the Sahil the clerk charged me double for the minibar items. I complained so he pretended to recalculate and gave me a small part of the overcharge back. I reported the incident to the hotel through their website and asked for comment but received no reply. The food was good, the room was ok but smelled bad with the air conditioning off, the location was not useful for a tourist. I would not recommend this hotel to anyone.

  • Stayed August 2010, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2010

The Sahil hotel is one of the best place for business purpose as well as who wants to visit Mumbai. It is comfort and luxuries. Sahil Hotel has coffee shop, multi cuisine restaurant and rooftop restaurants for great dining. The rooms and suites of the Sahil hotel very cline & Furnished. The hotel provides refrigerator, doctor on call, hair dryer, colour TV with in-house movie channel and 24 hours hot/cold water, a 24-hour room service.
It was great experience to stay in the hotel. Food quality & room service was amazing.

  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dhaka
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed June 29, 2010

The hotel is situated in the center of Mumbai city and is very close to Mumbai Central station. It is well connected to all parts of Mumbai through Local Trains and Taxi's. For business travelers, it is an ideal choice as Nariman Point, Fort, Worli and Parel - the business hubs- are all within 15 minutes driving distance. There is a big shopping mall - City Centre just outside the hotel. Also there are many nice places to eat around the hotel. This hotel is just an average hotel. As there are not many hotels near Mumbai Central, we used this hotel

I had the opportunity to stay at the Hotel Sahil in last Feb’10 during my business visit to Mumbai. The Hotel’s lobby was nice, clean and well maintained. The room was comparatively small and equipped with LCD TV. The deluxe room selected was a bit smaller than expected. There was no tea/coffee making arrangement in room. Air con was old and noisy.

The breakfast hall was rather small – not a comfortable place to have breakfast. It was in fact dirty. Cutlery and plates there were old.

In the breakfast menu there were fewer varieties and given items were not satisfactory at all. Only some breads, boiled eggs, muffins and 2-3 types South Indian items. Staffs there were reluctant to serve omelet – rather referred to boiled eggs on the buffet table. In fact, breakfast menu was fairly very ordinary - boring and tasteless, no fruits and nothing special.

The reception staffs were not courteous and had no welcoming approach while we appeared there for check-in. All the check-in procedure were carried out very slowly at their own pace while they had no care at all how guests required to wait. The front counter staffs in this hotel were impolite and rude for the duration of our stay. At the end of our stay at this hotel we got the impression that they had no business and customer service skills.

Laundry service was efficient. Room Service was on average. Foods at Restaurant Musafir were good and reasonably priced. But the housekeeping was very much disappointing. Everyday, they used to provide only one set of bath / hand towels plus toilet amenities and every time we used to remind them to provide two sets as we were staying two in twin room. Daily toilet cleaning was not satisfactory during our stay.

It is an average hotel in terms of room, hotel facilities and service standard but most probably due to location factor the Hotel Sahil have good occupancy rate.

Cannot categorize our stay in Sahil as comfortable and satisfactory.

  • Stayed February 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Best Western Hotel Sahil

Also Known As:
Sahil Hotel Mumbai
Address: 292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #73 of 362 hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Sahil 3*
Reservation Options:
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