The hotel is situated in the center of Mumbai city and is very close to Mumbai Central station. It is well connected to all parts of Mumbai through Local Trains and Taxi's. For business travelers, it is an ideal choice as Nariman Point, Fort, Worli and Parel - the business hubs- are all within 15 minutes driving distance. There is a big shopping mall - City Centre just outside the hotel. Also there are many nice places to eat around the hotel. This hotel is just an average hotel. As there are not many hotels near Mumbai Central, we used this hotel
I had the opportunity to stay at the Hotel Sahil in last Feb’10 during my business visit to Mumbai. The Hotel’s lobby was nice, clean and well maintained. The room was comparatively small and equipped with LCD TV. The deluxe room selected was a bit smaller than expected. There was no tea/coffee making arrangement in room. Air con was old and noisy.
The breakfast hall was rather small – not a comfortable place to have breakfast. It was in fact dirty. Cutlery and plates there were old.
In the breakfast menu there were fewer varieties and given items were not satisfactory at all. Only some breads, boiled eggs, muffins and 2-3 types South Indian items. Staffs there were reluctant to serve omelet – rather referred to boiled eggs on the buffet table. In fact, breakfast menu was fairly very ordinary - boring and tasteless, no fruits and nothing special.
The reception staffs were not courteous and had no welcoming approach while we appeared there for check-in. All the check-in procedure were carried out very slowly at their own pace while they had no care at all how guests required to wait. The front counter staffs in this hotel were impolite and rude for the duration of our stay. At the end of our stay at this hotel we got the impression that they had no business and customer service skills.
Laundry service was efficient. Room Service was on average. Foods at Restaurant Musafir were good and reasonably priced. But the housekeeping was very much disappointing. Everyday, they used to provide only one set of bath / hand towels plus toilet amenities and every time we used to remind them to provide two sets as we were staying two in twin room. Daily toilet cleaning was not satisfactory during our stay.
It is an average hotel in terms of room, hotel facilities and service standard but most probably due to location factor the Hotel Sahil have good occupancy rate.
Cannot categorize our stay in Sahil as comfortable and satisfactory.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.