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“Excellent little hotel with great service” 5 of 5 stars
Review of Bentley's Hotel

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Bentley's Hotel
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17, Oliver Road, | Colaba, Mumbai (Bombay) 400001, India   |  
Hotel amenities
Ranked #133 of 389 Hotels in Mumbai (Bombay)
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Excellent little hotel with great service”
5 of 5 stars Reviewed August 11, 2013

Very helpful and accommodating people. Free maps, advice. Helped us buy bus tickets and collected the delivery from the messenger. Free water. Nice sea views. Spotlessly clean. They made no fuss about letting us recharge our phones and wait for our night bus ride in a room although we had already checked out. Totally recommended!

(-) no restaurant or room service
(+) helpful, clean, great value

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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katmandu
Top Contributor
106 reviews 106 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 5, 2013

the Bentley's is a very popular place for the travelers since ages,located at the center of Colaba,the best area in Bombay-Mumbay for the travelers.
The Bentley's can offer you very good ,spacious rooms with delightful victorian deco',or very narrow windowless rooms with playwood walls,from which the slightest noise from the next room is very very disturbing........
the Bentley's is clean,but sometimes you can be eaten by bedbugs,the service s good,even f the breackfast could be better..........
it is very quiet,especially if your room is facing the small parck,which closes in the evening.
let's say that the Bentley's,if you are lucky ,can be the best place to be in BOmbay-Mumbay!!!!!!!!!!

Room Tip: double rooms are more spacious ,quieter
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  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
57 reviews 57 reviews
47 hotel reviews
Reviews in 40 cities Reviews in 40 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed May 26, 2013

Last time we stayed near CST, this time we wanted to stay in Colaba, and I just picked the one recommended in Lonely Planet. Didn't matter whether or not their choice was reliable, cos as usual we asked to see some rooms before deciding to stay.

First night the room was so big we couldn't really feel the A/C, so the next day we switched to another, still big, only a bit smaller, but the A/C worked much better there, and we were both satisfied.

Given it is Mumbai, at such great location, quiet, clean, good security, with hot shower, big bed, honest and courteous staff, gave us a bit of discount when requested (I guess we got it cos it was low season), and they accept credit card without extra charge, we both think we got a nice deal here! And when we asked nicely, they even cooked for us some instant noodles we bought in the street!

Manager wasn't overly friendly, but he was straightforward, helpful and honest whenever we asked him about anything.

This hotel is certainly a very good budget option.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria
Top Contributor
150 reviews 150 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed May 3, 2013

Beware: Accommodation in Mumbai is extremely expensive compared to the rest of India. Finding a clean, decent budget room at a great location is virtually impossible. After having tried various budget establishments around town, I conclude that Bentley's offers the best budget rooms around. Rooms are very spacious and clean. It offers a choice between
'luxury" rooms (more expensive) in the main hotel in Oliver road which is tucked away just behind the main drag in Colaba causeway, and rooms in the guesthouse in Henry road which is adjacent to Colaba Causeway. The Oliver road rooms are quieter than the Henry road rooms. That said, Mumbai is one of the noisiest cities in India and unless your room is sound proof you can forget about a quiet night anywhere in the city.
Staff are very friendly and helpfull.

Room Tip: Non-street facing rooms are quieter
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lancaster, Pennsylvania
Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed April 23, 2013

This hotel was recommended in an old Lonely Planet as a favorite place for the economy traveler. We made a booking via e mail and received a three page writing of all the rules and regs and what if's. Our flight arrived late so we came to the hotel at midnight. Our second floor room had no proper lock. The TV only carried Indian language chanels and only in the morning. No toilet paper in the bathroom and no hot water. This was all for only 58 dollars a night. Things were so bad that is was futile to complain to management about the breakfast of hard toast and tea. Just leave...

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
1 review
3 of 5 stars Reviewed April 9, 2013

I stayed in this hotel for 2 days from mar27-mar29. Took the small room,which is decent.Best thing about this hotel is the location.Right in hub of Colaba causeway and walking distance to gateway of India,BSE and other iconic Point of Mumbai too are nearby. Service is normal/average but given the room rates, I think they are good. There is no room service except breakfast-bread/butter/tea. But overall staff is good and location makes it a VFM Hotel. Besides there are plenty of restaurants all around.So Good for budget traveller.

Room Tip: i stayed in Annexe Bldg.The room I got had balcony towards colaba causeway and I liked that.I didn...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2013 via mobile

Mumbai is an expensive city, and with this in mind, Bentley's rooms for appr. 30 Euro per night are a good budget choice in a nice neighbourhood. It is close to many sights and restaurants, but in a quiet side street. Our room was very small and rather worn and spartanic, but clean. The mattress, however, was one of the hardest I have experienced in India. 

Also, we had a negative experience connected to Bentleys: The driver the hotel sent to the airport to pick us up ripped us off, charging the price of 900 Rs per person and not per car. After a 20 hours flight I was too tired to realize this. Bentley's management reacted rather professionally and said to the driver that they believed us. The driver kept on denying that he overcharged us, but returned at least 450 Rs. I don't know if he still works for Bentley's, but I hope he will not try this again.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bentley's Hotel

Address: 17, Oliver Road, | Colaba, Mumbai (Bombay) 400001, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Room Service
Hotel Style:
Ranked #133 of 389 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Number of rooms: 32
Also Known As:
Bentley Hotel Mumbai
Hotel Bentley Mumbai

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