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“Old Jewel of Juhu” 3 of 5 stars
Review of Hotel Sea Princess

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Hotel Sea Princess
4.0 of 5 Hotel   |   Juhu Tara Road-Juhu Beach | Santacruz | Santacruz (West), Mumbai (Bombay) 400049, India (Juhu)   |  
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Hotel amenities
Ranked #74 of 396 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
Mumbai Indian
Top Contributor
297 reviews 297 reviews
208 hotel reviews
Reviews in 106 cities Reviews in 106 cities
182 helpful votes 182 helpful votes
“Old Jewel of Juhu”
3 of 5 stars Reviewed May 18, 2013

This is one of the old star hotel of Mumbai...the beauty of the hotel is the location. Juhu beach is just behind its wall....breathtaking view of the sea.
But the oldness of the hotel is seen at some places...the bath room fittings are showing rust ...taking off rest rooms failed to understand why they use so much cube in the urinials...all their common rest roooms are filled with ice cubes.
The lobby is one of the loudest I have seen... the bell captain and the receptionists speak in such a loud voice..un believable.
All the resturants and the bar is located at the lobby level only. The food is nothing to rave about..the buffet lunch was o.k...nothing great.
over all a o.k experience

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 14, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Ad visor.

We are glad your enjoyed your stay and appreciate your feed back and comments.

Thanking You.

Regards,
Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Navi Mumbai, India
1 review
4 of 5 stars Reviewed May 3, 2013

Great location...small but elegant old style hotel. We had an event near the pool and the ambiance was perfect. Service was very prompt although food could be better. But there are a lot of jaywalkers on the beach, especially kids from the streets trying to grab your attention by begging, if stay by the pool.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 14, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Ad visor.

We are glad your enjoyed your stay and appreciate your feed back and comments.

Thanking You.

Regards,
Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 23, 2013

The hotel has been undergoing refurbishment for the past few months and it is expected to continue until September or October. This was not told to us at the time of booking. The modifications use loud and heavy jackhammers and drills and hammering and banging nonstop all day from 10 am to 0700 pm on the upper floors and reach most of the guest rooms. Hotel management excuse the noise by saying it is limited to that time. Sometimes I feel like a nap but forget it with that heavy noise, regardless of what floor you are on. Would suggest you stay clear off this property until the end of the year. Try the Novotel, a few steps down instead.

Room Tip: Avoid the hotel until the end of the year as the noise from the modifications is deafening.
See more room tips
  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 14, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Advisor.

We appreciate your feedback and comments, and will ensure to enhance our services at the points brought to our notice.

Thank You once again

Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2013

I had been on an official visit to Mumbai from 1 April to 8 April, and during that period stayed in Hotel Sea Princess. As the name suggests, the proximity to sea made my stay more eventful as I was tired of mountains, and badly looking for a change. Although I spent less time in hotel, and more on road and in office, but my association with hotel went divine, as I found everything I need in place, on time, and with big smile.
Being a vegetarian, I found ample options at the buffet breakfast. At least 40-45% of the total choice belonged to veg with daily change in the menu (Try Upma and Paneer Chilla). Room service was excellent, people were friendly and helpful. Special thanks to Mr. Paul for sending me the scanned copy of the bill.
I would really like to stay here again, but this time, with family.

Room Tip: My room was not sea-front, rather sea view ( side view, precisely), So you need to check with them i...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 14, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Ad visor.

We are glad your enjoyed your stay and appreciate your feed back and comments.

Thanking You.

Regards,
Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new delhi
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

I visited the hotel between March 13 & 17, 2013.The rooms are comfortable and cosy. The breakfast was very good.The hotel has a very nice swimming pool with Lawn, over looking the sea. The rooms was big enough to look comfortable.Though the view of sea could not be seen from the room I satyed in, but none the less, it was decent enough.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 21, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Ad visor.

We are glad your enjoyed your stay and appreciate your feed back and comments.

Thanking You.

Regards,
Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
China
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 6, 2013 via mobile

Stayed for 2 nights, 4th to 6th floors of the hotel are under renovation, this piece of news was not mentioned in the website, the noise was a bit annoying starting from 10:00am. Room is quite big and clean. Very bad experience of this hotel is that they did not take customers' request seriously, we had requested transfer from hotel to airport for one of the guests more than three times from email during reservation to arrival day and an hour before departure, they acknowledged our request and said it could be arranged, however, on the time to leave the hotel, hotel car was not there and worser one of the staff said that transfer applied to check-out day only, we found a manager to handle but surprisingly he was arranging a cab for us, about to get off, hotel car came and we shared with another customer which also shared same experience with us, I do not recommend this hotel to anyone as they do not admit mistake and we almost missed our flight!

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, General Manager at Hotel Sea Princess, responded to this review, August 14, 2013
Dear Guest...!

Greetings from Hotel Sea Princess

Thank You for posting your review on Trip Advisor.

We appreciate your feedback and comments, and will ensure to enhance our services at the points brought to our notice.

Thank You once again

Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 22, 2013

Awful- ruined my holiday by staying here. The room was old and depressing. They charge you for EVERYTHING... Even wifi by the 1/2 hour. If you complain about anything, they will make out its your fault and they can't do anything... Management are condescending and if you question anything.. It is always because of 'hotel policy'. I look this hotel up on here b4 booking and the rooms are nothing like the ones we were given... In summery... Horrible, dirty and the worst management and service I have EVER experienced from a hotel.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minalgundecha, Owner at Hotel Sea Princess, responded to this review, November 12, 2013
Dear Guest,

Greetings from Hotel Sea Princess Mumbai Juhu Beach!

Thank you for providing your valuable feedback. We are delighted to know that you had a comfortable stay at our hotel. All our guests are special and we try to achieve 100% guest satisfaction level by providing quality service.

We would be more than happy to welcome you again at Sea Princess.

Warm regards,
Rajesh Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sea Princess

Address: Juhu Tara Road-Juhu Beach | Santacruz | Santacruz (West), Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#34 Spa Hotel in Mumbai (Bombay)
#46 Luxury Hotel in Mumbai (Bombay)
#57 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sea Princess 4*
Number of rooms: 116
Official Description (provided by the hotel):
Hotel Sea Princess is located along the Juhu Beach. Popular shopping malls and the Bandra-Kurla business district are in close proximity. The Hotel offers tastefully designed accommodation. The 24 hours coffee shop and the restaurant serve Indian, Continental and Oriental Cuisine. An outdoor swimming pool over looking the Arabian Sea.We have Suara Spa which offers various Spa Treatments.Business centre, high speed internet and Foreign Exchange facilities available. ... more   less 
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Also Known As:
Hiltongardeninn

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