This was my fourth trip to Bombay since 2006, and my first and last stay at the Gordon House. This hotel is in a sort of limbo that precludes recommending it to anyone, for any reason. The room quality is fair to poor, with basic furnishings, a small bath, and shoddy, worn items that are showing their age: the stereo didn't work, the outlet shorted and deprived us of power, the AC didn't work well at all, and we had hot water for no more than three minutes at a time in the shower. The upper floors are not cool due to the large open area down to reception. The business center is smelly, tiny and windowless. There is mildew growing on the windows in the rooms.
Yet, for all this, we were paying prices just below the Intercon Marine Drive and a bit below the Taj Mahal Tower, or Bandstand/Bandra. These are infinitely better hotels with not a single negative thing about them, really. At the same time, we were paying a fortume more than the basic, bare-bones hotels like the Apollo across the street, and others nearby, which give you a basic, clean room in a good location. These are hotels so modest and priced accordingly that you have no real right to complain about shortcomings.
And the noise from the club was indeed a problem, even on the top floor. We heard vibrations and music until closing time, even though we were about as far away from the club as you could be in the hotel. If you put on noise-cancelling headphones, then the sound is lower but the vibration is more acute.
Positives: The location is the best in the city for tourists and shopping, the common spaces are clean and elegant, and the staff was caring, prompt and excellent. It seemed like they really cared about our problems. Of course this is the bare minimum in Bombay, where any person with a hotel job has seven to eight thousand people standing in line behind him or her waiting to assume that position if he or she fails or messes up in any way. So our hotel staff was excellent. The breakfast was also good, the restaurant clean and well-done, and the place felt safe. Security was basic but effective.
A word about the trendy "theme" of the hotel, and its "boutique" style: it really backfired, because it was all style over substance. If this was a solid, well-appointed hotel, then the funny note cards and explanations and little touches and boutique styling would have really set it apart and put it a cut above. But instead, what they indicate is that an Indian trained at a western business school found a way to use cheap and free frill and dressings to try to obscure a fundamentally mediorce hotel with a worn and aging physical plant, and charge a ridiculous premium at that.
My firm advice: either spend $60-$100 more a night and stay at the Intercon Marine Drive or the Taj Tower. It may seem like a steep increase up front, but in a while you'll forget about that and you'll have enjoyed your trip much more. Or, on the other hand, spend at least $100 less a night, stay at a less pretentious place, and come to terms with your modest room by realizing you're at least not getting swindled at the Gordon House. Spend the money on a nice dinner at rooftop Dome bar at the Intercon instead, watching the sun go down over the Arabian sea and the lights of the Queens Necklace come on on the drive below you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.