I stayed at the Ramada Palm Grove for 4 weeks - yes 4 weeks - on business, so I think I am well qualified to comment on the hotel and staff - more so than some of the people who have only stayed one night. The staff throughout the hotel are some of the best I have come across in my travels around the world - and I travel a lot. Being a 'long stay' guest, I was invited to a cocktail party once or twice a week - with complimentary drinks and delicious snacks. This was also a great opportunity to chat to senior members of staff in an informal setting. I felt that my opinions were valued and noted. The food was very good, and reasonably priced, both in the buffet restaurant and in the Chinese restaurant. Excellent service from restaurant, bar, room service and reception staff. I left a note for my room service lady that I had lost an earring - she found it down one of the corridors, and returned it to my room with a kind note. Rooms spacious, all clean and regularly maintained. Internet a little sporadic, but I didn't have to pay when it wasn't working. Pool was shabby and needs a coat of paint and a few plants. The smell by the pool noted by a previous resident in this website comes from the beach and is not the responsibility of the hotel. Location is good for the airport, but a LONG way from the centre of Mumbai. Juhu itself is a pretty downmarket place, colourful but with only basic shops. It does not have much 'upmarket' Bollywood glamour that I could see! Overall I really enjoyed the stay - I got to know most of the staff during my long stay, and I would certainly recommend this hotel very highly.
