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“Pool area not good right now due to building work nxt door” 4 of 5 stars
Review of Hyatt Regency Mumbai

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Hyatt Regency Mumbai
5.0 of 5 Hotel   |   Sahar Airport Road | Andheri East, Mumbai (Bombay) 400099, India (Vile Parle East)   |  
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Ranked #24 of 389 Hotels in Mumbai (Bombay)
Herford
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pool area not good right now due to building work nxt door”
4 of 5 stars Reviewed June 3, 2012 via mobile

I stay here for business, its great, but right now in june if you are looking to honeymoon, or holiday, and all you want to do is sit round the pool,, its horrid!!! due to a building going up overlooking the pool. The dust is imense, and the noise unavoidable,, come in six months when its complete
They guys are very attentive and great hotel otherwise.

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, June 5, 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

We appreciate you taking the time to share with us feedback about your recent stay at our hotel. We are glad to know that you found our staff attentive as we endeavour to maintain high service standards. We do hope to welcome you back soon.

Best Regards,
Aseem Kapoor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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India
Top Contributor
123 reviews 123 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 31, 2012

I was on a business travel so can't comment of all that Hyatt Mumbai offers, but certainly of what I experienced was special.

Room was big with all amenities that one looks for.

I specially liked the bath area, with separate shower & tub.

The breakfast spread was nice too.

Room Tip: I stayed in room 3116 & the view of garden was nice.
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, June 5, 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

Thank you for your valuable feedback. We are glad to know that you liked our rooms and breakfast spread. We do look forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2012 via mobile

It's a very comforable business hotel which provides everything you need. Nice and spacious bathroom and comfortable bed. I liked the whole grain croissant from the breakfast buffet.
The only pity was that the bottled water in the room had a weird taste/smell. There were two brands provided but neither of them was good - not sure whether the weird taste was from the plastic bottle or the water itself.

Stayed May 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, June 5, 2012
Dear Valuable Reviewer,

Greetings from Hyatt Regency Mumbai

We truly appreciate you sharing the feedback about your recent visit to our hotel. We are happy to know that you had a comfortable stay with us as we constantly endeavour to make each stay convenient and memorable. We have made a note of your concern regarding the water and shared with the respective department, thank you for binging it to our attention.

Looking forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
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Werchter, Belgium
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

After a long flight, a short but chaotic taxi ride, this hotel is an oasis of calmness and comfort. It has everything you need for a stay. The comfort level is high, so is the price. Too bad you need to pay extra for Internet access.

Stayed May 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, May 24, 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai

Thank you for your feedback and comments about your visit to our hotel. We understand your concern regarding internet, and do offer complimentary internet access to all our club rooms and above room categories. We endeavour to create memorable moments for your every visit. Looking forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
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Singapore, Singapore
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 2, 2012

Stayed here a couple of times, but preferring the Grand Hyatt in Mumbai.
The food especially breakfast is very good but limited. Rooms are ver clean and nicely spaced, bigger than other Hyatt Regencys i've stayed in. Only issue is that the hotel in total is quite small and there is not much to do after a busy day at work. The location is fantastic when beeing interested in staying close to the international airport.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, May 7, 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai

Thank you for sharing the feedback about your recent visit. We are happy to know that you liked the breakfast and found our rooms clean. Being located closer to the international airport there are limited options for entertainment, however we have several facilities at the hotel that could help to unwind after a long day, like the award winning Club Prana Spa and Fitness Center, racquet sport facilities, not to mention The Bar serves malts, wines and beverages. Also our concierge could assist you in planning an evening out as per your preference.

We do hope you will allow us an opportunity to welcome you back soon.

Best Regards,
Aseem Kapoor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
Top Contributor
72 reviews 72 reviews
51 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 27, 2012

It has been a long time since i last stay in this Hyatt Regency, Mumbai. Since it is just a short stay, we did not move around that much in the hotel. Front desk staffs are excellent, efficient and helpful. Truly 5 Stars standard, and also for their room and house keeping.

Cafe food is good but services has room to improved. We went down for breakfast, quickly got our table. After pick up the food from the buffet counter, when we come back just with the folk and spoons but napkin, side plate and butter spread are missing. After chasing them for a two times and we got it finally. However one of the plate seems to be used as i saw some bread on it. I saw them was picking up the plate from one table and bring it to the other. Although it may not be used but why not put away the extra utensils when they seat the customer? I was asking one of the staffs why they put up the utensil separately. The answer was they are too busy? Shouldn't all the utensils, plate and napkin should be from the same place? Or this hotel simply used out all the utensils during one breakfast and do not have enough turn around time for replenishment? Cafe quality is always an issue particular in India, at least based on my experience. However using busy as an excuse for this kind of situation is just not acceptable.

Back to the bottom line, good location if you just have a short visit and rushing back to the airport, it is just at the door step of the International Airport. There are also many other hotels choices also. It is also means that you can always go to other hotel near by for food. ITC and Hilton next door should have also decent food choices. I particularly like the food outlets standard in ITC whenever come to India.

Room Tip: Hotel come in kind of L Shape, try not to get the room at the turning corner as your room will have...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, April 30, 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai

We appreciate you taking the time to share with us about your recent visit to our hotel. We are glad to learn that you found our staff helpful and rooms up to your expectation. However we truly regret the inconvenience caused during your breakfast. We have brought it to the attention of the concerned departments to ensure that our service standards are maintained at all times.

Do allow us an opportunity to welcome and serve you again.

Best Regards,
Aseem Kapoor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Yorkshire, UK
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 25, 2012

Upmarket, very close to the International airport and not too far from the domestic terminal. All the things you expect from an upclass hotel. Pity though that you need to pay for internet even when staying in the nmore expensive club rooms. Food to suit all tastes Excellent staff, many remember your name or find out your name

Room Tip: Away from the road, it is very noist there with traffic and construction. Get a room with a pool vie...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Mumbai

Address: Sahar Airport Road | Andheri East, Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Mumbai (Bombay)
#19 Romantic Hotel in Mumbai (Bombay)
#21 Luxury Hotel in Mumbai (Bombay)
#22 Business Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mumbai 5*
Number of rooms: 401
Official Description (provided by the hotel):
Hyatt Regency Mumbai is the city's premier gateway hotel, offering a contemporary and stylish hotel experience. Located a kilometre from the international airport and less than 15 minutes from the domestic terminals, the hotel provides easy access to the rapidly growing business, shopping and commercial centres of North Mumbai. The location enables us to design a range of carefully crafted facilities and services to address the increasingly sophisticated needs of domestic and international business travelers, along with corporate meeting organizers and decision-makers. ... more   less 
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Also Known As:
Hyatt Regency Mumbai Hotel Mumbai (Bombay)
Hyatt Regency Hotel Mumbai
Grant Hyatt Mumbai

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