I was passing through Mumbai and needed a 1 night hotel stay with a good breakfast and airport pickup. This hotel was able to give me both at a great rate. The service was good and the English was good also.
It is located maybe not in the best part of town...but I arrived at night late and left about 9:00am the next morning...so there was no need for me to be concerned about the surrounding area. Mumbai is not the cleanest place anyway...so it may not matter if you have to be there for some length of time. You will get quite use to seeing the dirty place. This hotel should not be penalized because of outside cleanliness.
Breakfast was a "Bomb" as the young folks say. Had choices that were really nicely set up with Indian food as well as USA, Omelettes, potatoes, fruits, pastries, and of course their white rice. You will enjoy a clean environment and food seems to be well prepared, eat around the pool area and watch the glass elevator. I would definitely return there on my stop over next year and maybe for 1 1/2 days instead of one night. I booked with United Airlines Hotels and it was also very professionally handled and I did not have to worry about the cost being changed when I arrived. The best way to book instead of Booking.com which might be one of the better ones but I made the right choice using United.
Make sure you coordinate in advance your airport pickup and if they are not there...go to the inform...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for choosing to stay at our hotel and for sharing your experience here on TripAdvisor.
We are delighted to note that you enjoyed your time with us.
It is very kind of you to acknowledge our location / Breakfast / Service / which is indeed a great compliment for us.
We take our guests’ comfort and preferences extremely seriously to ensure each of our esteemed guest has a pleasant and memorable stay experience. We will be delighted to host you again in the future.
Thank you, again, for taking out time to express your contentment with our services.
Deputy General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.