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“Pleasant stay but food not as expected” 4 of 5 stars
Review of Vivanta by Taj - President, Mumbai

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Vivanta by Taj - President, Mumbai
5.0 of 5 Hotel   |   90 Cuffe Parade, Mumbai (Bombay) 400050, India   |  
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Ranked #20 of 396 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
Bengaluru (Bangalore), India
1 review
“Pleasant stay but food not as expected”
4 of 5 stars Reviewed January 21, 2013

While the stay was comfortable and the service as per the standards of the Taj, I was sorely disappointed in the food served (in room dining)... The spa is eternally full with appointments and it is not easy to get an appointment at a time of your choice. Staff are friendly and ambiance of rooms, lobby etc is quite nice and welcoming.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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English first
Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 21, 2013

At first the price seemed exorbitant but then it is Taj. Excellent well organised rooms though a bit on the smaller side. Superb Service and breakfast. The restaurants esp. the Italian one (Forgot its name) is superb too. I had to attend an exhibition at WTC, Cuffe Parade and the hotel was 3 minute walk away, so for me, great location too.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2013

This hotel never disappoints, in terms of room quality and food. Luxurious rooms with some great views, and excellent meals at all the iconic restaurants. The breakfast spread at the Trattoria is one of the best in Mumbai, and the newly revamped Thai Pavillion istop notch in terms of ambience as well as food. Wink is an upscale chic option for a drink on a friday evening, but wouldn't really fulfill a complete night's experience by itself. However the hotel is located close to Colaba and Churchgate which offer plenty of entertainment options.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kolkata
Top Contributor
162 reviews 162 reviews
68 hotel reviews
Reviews in 33 cities Reviews in 33 cities
194 helpful votes 194 helpful votes
5 of 5 stars Reviewed January 19, 2013

A superb property located in South Mumbai. had been to hotel just to relax for two days. superb room service with great hospitality. Would love to visit again. Restros were pretty cool and didnt require to move out of the hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2013

This is a practical stay for a business traveller. The room is comfortable enough to crash after a 12-13Hour work. The room service is quick to respond. I wish the rooms could have been a bit more spacious.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
3 of 5 stars Reviewed January 19, 2013

I have stayed here every week for the past 4 months and in multiple rooms. I have had a mixed experience with the hotel every time I stayed. Let me capture both positives & negatives for the hotel:

Positives
- Quick check-in/check-out (of course, everyone recognizing you at the hotel helps)
- Prompt in-room dining service
- Good location (lots of cabs available outside)
- Low room rate (esp. on corporate bookings)
- Warm & friendly service (very much like a Taj hotel)
- Has a good gym; very good instructor too

Negatives
- Rooms need an uplift (esp. those on the top floor - 17th seem like a company guest house; corner room on the 2nd floor needs fresh paint; etc.); choose the 8th floor if you can - has some decent rooms
- Rooms promise multiple amenities on the website (such as iPod docks); however, may not necessarily be equipped with it (in fact it is a mixed bag - every room has some things missing)
- Room service may be prompt but is not up to the mark; food is delivered cold sometimes; orders get changed (they delivered a khichdi when I ordered a risotto and were unapologetic about it; they changed the dish but then sent someone up to my room to get the new bill signed at 1 AM!); food menu is limited and the quality food leaves a lot to be desired
- Other room amenities such as shaving kit & dental kits used to be standard
- Breakfast is alright; I have seen better spreads when I stayed at the Trident Nariman Point & BKC. Though I may have got genuinely bored of it as I have stayed for too long
- Limited numer of elevators; hotel is usually full of guests for some marriage or other
- Taj Innercircle rewards system is a joke. It is a nightmare to get points updated into your account and frankly, you cannot do half as much with those points as with SPG.

Stay at this hotel as it provides the cheapest room in its class and is good for a night's sleep. Do not expect much more. It will be crowded because it is rare to stay at a Taj in a top city at the rate it charges for its rooms!

Room Tip: Avoid top floor; views do not matter much Ask for rooms on level 7-8
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We have noted your feedback and we are taking immediate corrective on the same.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2013

Taj President is located in a happening place. Staying there one gets to see the well heeled gentry from South Mumbai in their expensive best. The Hotel is expensive and it has more to do with the Style statement than the underlying factors. Overall a well maintained place with a vibrant energy

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, January 29, 2013
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback.

We look forward to welcoming you back soon and rest assured, we shall ensure all personal care

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - President, Mumbai

Address: 90 Cuffe Parade, Mumbai (Bombay) 400050, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Mumbai (Bombay)
#15 Spa Hotel in Mumbai (Bombay)
#16 Business Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
#29 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vivanta by Taj - President, Mumbai 5*
Number of rooms: 292
Official Description (provided by the hotel):
Welcome to a brand new signature of hospitality at the Vivanta by Taj President Mumbai ... Where a day is not just another ordinary day filled with long stayed hours; but a day is a million moments bursting with surprises. Masters of corporate theater, 21st century princesses, bon vivants ... you can all discover a new signature in the way you travel for business or leisure. Vivanta by Taj President is a fully renovated hotel with contemporary Superior Charm Rooms by American designer Dave Dunphy, fashionable state of art Deluxe Delight Rooms by Japanese Design Studio Super Potato, Premium Indulgence Rooms with lounge facility, Deluxe Allure Suites and Premium Temptation Suites. The hotel offers free Wi Fi, with limited bandwidth. Whilst meeting your business purpose with a fully equipped Business Center, Meeting Rooms and WiFi access; tantalize your taste buds to world class cuisines at Trattoria - all day dining, Thai Pavilion - best Thai cuisine in Mumbai, The Konkan Cafe - western coastal cuisine, Sugar n Spice - take away Deli and the Wink Bar - rated as the best waterhole for high spirits. Reclaim yourself at the signature JIVA SPA and rejuvenate yourself at the Pool and the Fitness Center. Vivanta is truly designed keeping the en age traveler of today in mind ... Experience signature Vivanta hospitality ... Welcome to Vivanta by Taj President Mumbai !!! ... more   less 
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Also Known As:
Vivanta By Taj - President, Mumbai Hotel Mumbai (Bombay)
Taj Hotels
Taj Hotel Bombay
Taj President Bombay
Taj Mahal Hotel
Taj Bombay

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